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BudgetPetCareReviews 7,460

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
177
value
72
shipping
76
returns
31
quality
74
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52,458 reviews

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Texas
1 review
0 helpful votes
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Heartworm preventitive
February 28, 2026
Updated review

The website is easy to use and I love all the discounts you offer! Owning a pet brings so much joy to our lives, but the added costs are hard on the pocketbook. This is why we LOVE Budgetpetcare

Date of experience: February 17, 2026

Pet supplies
August 1, 2025
Previous review

The ease of using the website is awesome! I love how you earn points to be used as cash back on future purchases in addition to the Black Friday in July discounts. WIN WIN!

Date of experience: July 22, 2025
Texas
1 review
0 helpful votes
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Awesome Service, remarkable prices!
February 28, 2026

I have ordered from Budget Pet Care several times, do my dogs. They have the very best customer service, prices, discounts and the shipping is quick. I will continue to use Budget Pet Care for my pet medicine needs

Date of experience: February 17, 2026
Pennsylvania
1 review
0 helpful votes
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Schatzi1
February 27, 2026
Updated review

I have ordered from this company many times and I am happy with their products, prices and customer service. Sometimes I find the website confusing to navigate, but otherwise I am very happy with Budget Pet Care and have referred many people.

Date of experience: February 17, 2026

Schatzi1
December 13, 2025
Previous review

Good service, great prices on name brand products.

Date of experience: December 3, 2025
Georgia
1 review
0 helpful votes
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Good prices
February 27, 2026
Updated review

Sometimes I don't feel the communication is the best, like when something is out of stock. Other than that, this is a great money-saving place to buy your pet meds.

Date of experience: February 16, 2026

Better prices
November 13, 2025
Previous review

These are the same meds you can buy elsewhere but not as high a price. I have 7 dogs and saving money is important..

Date of experience: November 2, 2025
North Carolina
1 review
0 helpful votes
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Great prices and good experiences all around.
February 26, 2026
Updated review

Ordered my products and received them within 2 weeks. That was fast for expedited shipping! And the packaging is never tore up! That's a big plus! Two thumbs up!

Date of experience: October 15, 2025

Great experience but sometimes slow shipping
December 4, 2025
Previous review

Been a customer since 2014 and I've never had a problem with the company. Only had one incident when they didn't have the product I wanted in at the time but I was refunded my money immediately back to my account. The only thing is now is recently they have started charging for shipping unless I buy a certain amount of product to where I didn't use to have to do that 6 months ago. I don't like that very well.

Date of experience: November 23, 2025
Florida
1 review
0 helpful votes
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A Bit Confusing
February 26, 2026

The discount codes are confusing, and the lowest price of items is shown misleading customers. We're thinking that that is the cost of the item we want to buy, but it is not.

Date of experience: February 16, 2026
Indiana
1 review
0 helpful votes
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AMAZING PRICES.
February 26, 2026
Updated review

Tired of paying overpriced medication costs for my dog. I've been buying SIMPERICA TRIO for my dog since he's been required to take it. The price difference between CHEWY and BudgetPetCare is UNREAL. Thank you guys.

Date of experience: February 16, 2026

Amazing!
March 22, 2025
Previous review

Amazing! Love this website!

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Easy to order and affordable pet meds
February 26, 2026

BudgetPetCare.com has a great selection of medications for your pet. Their prices are below other sites as well! We've used this company for years and will continue to.

Date of experience: February 16, 2026
Missouri
1 review
0 helpful votes
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Why go anywhere else?
February 26, 2026

I have ordered several times and never had a problem. Always arrives on time, well packaged and undamaged. Prices are the best I have found anywhere.

Date of experience: September 16, 2025
New Jersey
4 reviews
0 helpful votes
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Great Value... Always Great Service
February 26, 2026
Updated review

We continue to order from BudgetPetCare which is quick and easy. Orders always arrive promptly and never any issues. Website is easy to navigate and products high quality.

Date of experience: February 16, 2026

Always a great experience
June 27, 2025
Previous review

Always a great experience. Ordered previously. No issues or problems - website is user friendly,

Date of experience: June 17, 2025
Alabama
2 reviews
0 helpful votes
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Great Experience EVERYTIME!
February 26, 2026
Updated review

4 year Customer with 2 dogs and 2 cats. I have always received excellent Customer Service. I will continue to buy all my animals supplies here.

Date of experience: February 16, 2026

The last order was wrong..
June 16, 2025
Previous review

The last order was wrong. I hope this one is right.

Date of experience: June 5, 2025
Illinois
1 review
0 helpful votes
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Always pleasant experience
February 26, 2026

My experience with my purchases have always been positive, the products are affordable and they come quickly. Plus the customer service team was also efficient. Granted I've only needed their help a couple of times, but still they were efficient and clear in their communication.

Date of experience: February 16, 2026
Georgia
4 reviews
0 helpful votes
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Bravecto/HG PLUS
February 26, 2026
Updated review

I've been buying my pups heart worm and flea treatments from you for many years. I'm also am buying for my mom also. You always have the best prices. I'm retired and live alone so I need these discounts! Thank You

Date of experience: February 15, 2026

Dog meds
September 6, 2025
Previous review

Great, Budget Pet Care Customer Service was checking with me to see if I had received my order. Yes, I had received so all is Good! Who does that? Nobody so I appreciate their concern!

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Repeat customer
February 25, 2026
Updated review

Wonderful company great prices as I do private rescue and this helps lots especially for the animals.Great wonderful company.They think of their customers and how to save for them.

Date of experience: February 16, 2026

Best Pet Company Ever
February 22, 2026
Previous review

Always Quality Products

Date of experience: February 13, 2026
Florida
1 review
0 helpful votes
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Good prices
February 24, 2026
Updated review

Always get reminders to order simparica trio. Arrives timely. Now I've signed up for auto refill for apoquel. Love the discounts!

Date of experience: February 14, 2026

Convenient process
November 6, 2025
Previous review

Always easy. Like the coupon code/discount

Date of experience: October 27, 2025
North Carolina
1 review
0 helpful votes
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Although the prices are truly the BEST, my previous orders have all had some kind of difficulty being filled and the communications were not easy. My last order was even cancelled, causing a lag in my dog's medicine. Unsure of the exact date.

Date of experience: January 14, 2026
Ohio
1 review
0 helpful votes
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I tend to several neighborhood feral cats and frequently have to bring a sick one inside to isolate and treat for illness. Capstar from BPCare is the most economical way I've found to keep my house from being overrun with fleas.

Date of experience: February 14, 2026
District of Columbia
1 review
0 helpful votes
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Trustworthy
February 24, 2026
Updated review

I've been a customer of yours for more than 20 years and kept coming back for the same meds I get for my pets. Thank you for making the meds affordable and available. Keep up the good work!

Date of experience: February 14, 2026

Affordable
June 2, 2025
Previous review

Affordable

Date of experience: May 23, 2025
Illinois
1 review
0 helpful votes
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5 years
February 24, 2026

I have been using budget pet care for five years and have never been dissatisfied within those five years. Their prices are unbeatable and the products are quality. Thank you from the US

Date of experience: February 14, 2026
New York
1 review
0 helpful votes
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Loving it
February 24, 2026

I have been ordering my dogs monthly flea and tick chewables for about 2 years now and lets just say I've been saving so much money and the trip of going to the vet. Absolutely amazing shipping takes like a week, create an account you will save a lot when you get offers and coupons!

Date of experience: February 13, 2026