Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BudgetPetCare

BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
grey stargrey stargrey stargrey stargrey star

BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

Instant Feedback

53,125 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Jonathan Y.
Unfollow Jonathan Y.
Share Review
Report Review

Affordable
March 25, 2026
Updated review

Having to buy these meds through a vet is so much more expensive. It's nice to be able to save money and have it delivered straight to my home.

Date of experience: March 15, 2026

Very cost effective
September 23, 2025
Previous review

A great product and a fair price. Plus you save a ton of money not have to go through a vet every time.

Date of experience: September 13, 2025
Pennsylvania
1 review
0 helpful votes
Follow Casey E.
Unfollow Casey E.
Share Review
Report Review

Great prices
March 25, 2026

Prices are significantly less compared to a pharmacy. The sale prices and money back you ear makes it worth it. The only draw back is that it takes awhile for shipping but still worth it.

Date of experience: March 15, 2026
Michigan
1 review
0 helpful votes
Follow Caprice Y.
Unfollow Caprice Y.
Share Review
Report Review

Affordable pet lroducts
March 25, 2026

Have had several great orders from budget pet care!

Date of experience: March 15, 2026
Texas
1 review
0 helpful votes
Follow Eva S.
Unfollow Eva S.
Share Review
Report Review

Best Deals
March 25, 2026

I love this site, easy to use, always a coupon offer and orders received timely. I've used Budget Care for several years and recommend it whenever I get the chance.

Date of experience: March 15, 2026
Florida
1 review
0 helpful votes
Follow Laurie W.
Unfollow Laurie W.
Share Review
Report Review

It would be reassuring for me to get some communication from you, if it's going to take longer than 10 days to be delivered to me. Also, I have 3 months left from my last order and since I'm buying a year's worth of heartworm, I need the expiration date to still be far in the future by the time I have used up 15 doses. You did well last time. I just want the Fulfillment personnel reminded, because I was once delivered a box that was expired when I was ready to use it. I don't remember if it was your company or someone else. The date below is a guess. I only know that it could have happened between 2015 and 2023. The packages were always in good condition when they arrived.

Date of experience: May 15, 2019
Pennsylvania
1 review
0 helpful votes
Follow Lisa K.
Unfollow Lisa K.
Share Review
Report Review

First Class Act
March 25, 2026
Updated review

My experience with BPC has been one that customers don't see that much these days. BPC offers quality products, great prices, fast shipping, 5 star customer service, quick responses, all wrapped up in a company that cares about customer satisfaction. A novelty these days. There are a multitude of reasons to make BPC your one stop shop for all your four legged family's needs.

Date of experience: December 17, 2025

I have no complaints and the shipping costs is very...
January 12, 2026
Previous review

I have no complaints and the shipping costs is very reasonable. Shipping costs is very important to me and I determine whether I will patronize an establishment based on shipping charges. Especially if I deem it a greedy cash grab. To offer free shipping and $6.99 for tracking is better than reasonable.

Date of experience: January 2, 2026
Georgia
2 reviews
0 helpful votes
Follow Andrea M.
Unfollow Andrea M.
Share Review
Report Review

Budget Pet Care is great!
March 24, 2026
Updated review

Buying from your company helps tremendously with the cost of keeping my dog healthy. Finn's flea and heart medicine can be very costly so I was happy to find a company that is helpful in buying them.

Date of experience: March 14, 2026

Amazing sale
December 15, 2024
Previous review

Amazing sale. Great product. Very easy to

Date of experience: December 5, 2024
Texas
2 reviews
0 helpful votes
Follow C J.
Unfollow C J.
Share Review
Report Review

Good But Not Perfect
March 24, 2026
Updated review

Your website is very cumbersome and confusing. I love the products you offer, but you need to really simplify your website, especially for seniors like myself.

Date of experience: March 11, 2026

Meds For Kitty Witty
March 17, 2026
Previous review

The products are very financially reasonable however, the website is a bit cumbersome and navigating to get to the right product.

Date of experience: March 7, 2026
Texas
1 review
0 helpful votes
Follow Inez V.
Unfollow Inez V.
Share Review
Report Review

Great Buy!
March 24, 2026
Updated review

I've always bought with Budget Pet Care, and have never once been disappointed. From flea and tick medications to heartwormers, all purchases have arrived on time and as promised on the site.

Date of experience: January 15, 2025

Awesome service, and I always get my my orders on...
April 2, 2025
Previous review

Awesome service, and I always get my my orders on time!

Date of experience: March 23, 2025
Connecticut
1 review
0 helpful votes
Follow Cynthia D.
Unfollow Cynthia D.
Share Review
Report Review

Great secure site
March 24, 2026
Updated review

Love this website. Feel confident in the products.

Date of experience: March 14, 2026

Great service
September 6, 2025
Previous review

On time
Quality products
The ease of use on website made all the difference

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
Follow Cosmo I.
Unfollow Cosmo I.
Share Review
Report Review

Easy, affordable
March 24, 2026
Updated review

Clean fast easy you want an honest feed back. Then don"t ask for more than what I was thinking. Now this is taking extra time from me to tell you your servy is junk

Date of experience: March 14, 2026

CAN DO FROM MY HOUSE (WITH COFFEE IN ONE HAND) ON MY...
July 12, 2025
Previous review

CAN DO FROM MY HOUSE (WITH COFFEE IN ONE HAND) ON MY TIME

Date of experience: July 2, 2025
New Jersey
1 review
0 helpful votes
Follow Jennie S.
Unfollow Jennie S.
Share Review
Report Review

Best prices
March 24, 2026

Easy set up for auto shipping and check out. Best prices for all my pets' medications. Also, free shipping included. Bonus was a discount code offered.

Date of experience: March 14, 2026
Minnesota
1 review
0 helpful votes
Follow Claire B.
Unfollow Claire B.
Share Review
Report Review

Good product
March 24, 2026

Good deal for a good product. Just be patient shipping takes time and its worth the deal

Date of experience: February 9, 2026
Texas
1 review
0 helpful votes
Follow Teri V.
Unfollow Teri V.
Share Review
Report Review

Excellent service
March 23, 2026

I have been ordering from budget pet care for 13 years now and have never had a problem and the products have been the cheapest I have seen at all even at large retail stores. Awesome service and fast shipping.

Date of experience: March 13, 2026
Georgia
1 review
0 helpful votes
Follow Gerda O.
Unfollow Gerda O.
Share Review
Report Review

Simparica trio
March 23, 2026
Updated review

You are a wonderful company. I have gotten you many customers due to your reasonable prices. I have had nothing but great experiences with my orders. You are a great company. I am a customer for life. I recommend you any chance I get. Thank you so much

Date of experience: March 13, 2026

Super good prices
November 24, 2025
Previous review

I am very happy with you and this order is for my friend next door i told her about you. I will order soon for my dog as well. You are the best in the marketplace. At the vet these pills are outrageous. Thank you so much for you fabulous service.

Date of experience: August 25, 2025
New Jersey
1 review
0 helpful votes
Follow Amy J.
Unfollow Amy J.
Share Review
Report Review

Great prices, Great Service
March 23, 2026

Was great - that's why I am a returning customer.
I rescue and need to save as much money I can to help take in and place more dogs.

Date of experience: March 13, 2026
Michigan
1 review
0 helpful votes
Follow Christina Y.
Unfollow Christina Y.
Share Review
Report Review

LOVE THIS SITE
March 23, 2026
Updated review

I love this site, because I can get affordable preventative medicine for my dogs to keep them protected. The only reason I didn't give 5 stars is because the length of amount of time it takes to get to you. Although it did seem as if my last order came a little faster.

Date of experience: February 13, 2026

Amazing Prices - Long Wait
March 10, 2026
Previous review

The only thing I can say bad about using this site is how long it takes to ship to us. I understand its international and a medication, but it just seems so long. Amazing prices and customer service. I do not use other sites or stores for my dogs prevention medication unless I have to because I didn't place my order in time.

Date of experience: September 28, 2025
Texas
1 review
0 helpful votes
Follow Lauren V.
Unfollow Lauren V.
Share Review
Report Review

Always great discounts for the same products. My order was once late and lost and the customer service rep was very good in finding order and making sure it was delivered.

Date of experience: December 9, 2025
Tennessee
1 review
0 helpful votes
Follow Christina O.
Unfollow Christina O.
Share Review
Report Review

Great product.
March 22, 2026

I order the Bravecto and it works great for my labs. Saves so much not getting from the vet. It is a wait to receive. I wish it were faster. But I get it's overseas.

Date of experience: March 12, 2026
Alabama
1 review
0 helpful votes
Follow Sean V.
Unfollow Sean V.
Share Review
Report Review

BudgetPetCare is the absolute best!
March 22, 2026
Updated review

Ordered Nexgard for my big dog at a way better price than I could get from the vet these days. Accidentally forgot to select the free shipping, so I reached out to customer service and they fixed it for me right away, and were super polite about it. The order made it to me perfectly. At this time, I was temporarily staying with my grandmother out in the country, money was tight, and I needed to be able to keep my dog flea and tick free. BudgetPetCare was a godsend and I'll keep coming back as long they keep bringing a top notch experience.

Date of experience: April 15, 2025

Easy to navigate and great deals, this is a life saver...
April 25, 2025
Previous review

Easy to navigate and great deals, this is a life saver and I'll be back!

Date of experience: April 15, 2025