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BudgetPetCareReviews 7,460

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
177
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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52,458 reviews

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Oregon
1 review
0 helpful votes
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Great prices great Customer service!
February 3, 2026
Updated review

The site is easy to use. I had one problem with shipping in all the years I've used Budget Pet Care. Customer service dealt with it immediately. Love BPC!

Date of experience: January 24, 2026

Love Budget Pet Care
September 1, 2025
Previous review

Easy site to use, awesome prices, and great customer service.

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
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Reasonable prices and good service
February 2, 2026
Updated review

I've been a customer for a couple years now. I appreciate the reasonable prices and the good customer service that you give. Do it right and keep it simple. Seems like you have that figured out. Thank you

Date of experience: January 23, 2026

Good service, reasonable prices
October 25, 2025
Previous review

Add Discover to payment methods please

Date of experience: October 15, 2025
Costa Rica
1 review
0 helpful votes
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Always reliable and great prices.
February 2, 2026
Updated review

I have dealt with the company. Com for many years now. The items are priced well, and the website is very easy to read. I have friends now using the site for purchases.

Date of experience: January 23, 2026

Excellent prices, quick delivery and the best choices...
February 13, 2025
Previous review

Excellent prices, quick delivery and the best choices of products

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Payment
February 1, 2026
Updated review

Had one package "lost" in the mail. I tried once again and received the product. I hope this package does NOT get lost in the mail.

Date of experience: January 22, 2026

Loss of Medication
October 3, 2025
Previous review

I never received the medication. It was "lost" in the mail.

Date of experience: September 23, 2025
Georgia
1 review
0 helpful votes
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Great Deals
February 1, 2026
Updated review

As usual the website is a little difficult but I eventually get my order through and the savings are always well worth a little trouble

Date of experience: January 22, 2026

Great prices.
September 13, 2025
Previous review

This website has great prices for my dog and cat's pest control. You have to plan to order ahead for the shipping and also figure the lbs to kgs. The savings are worth it. My only issue has been having the purchase go through on the internet but I have been able to reach someone on the phone for customer service when this is an issue. So I am very happy to continue to use Budget PetCare for my pet's needs!

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
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Worth The Wait
January 31, 2026

Performs as it should. Better pricing due to vet not price gouging you. Ships from across the World so order well in advance.

Date of experience: January 21, 2026
Missouri
1 review
0 helpful votes
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For the most part love the prices
January 31, 2026
Updated review

Love they offer free shipping underneath make term also love earring credit balance money and I like the prices much better than the vet but when I first started buying from them there prices where even better than they are now

Date of experience: January 21, 2026

Great Affordable Prices
July 14, 2025
Previous review

I love there prices and the discounts they offer makes it possible for me to rescue more suffering cats and dogs I've purchased from here multiple times I love them

Date of experience: July 4, 2025
Isle of Man
3 reviews
8 helpful votes
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Healthy Critters
January 31, 2026
Updated review

I don't order pet meds anywhere else! Vets where I live are SO expensive to go to just to get a standard flea and tick prescription. Thank you for keeping your products affordable!

Date of experience: January 21, 2026

Budgetpetcare makes it easy and affordable to take...
April 28, 2024
Previous review

Budgetpetcare makes it easy and affordable to take care of my pets

Date of experience: April 18, 2024
Michigan
1 review
0 helpful votes
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Simparica Trio
January 31, 2026
Updated review

I've been a long time customer and I value my shopping experience here, however I was disappointed that you no longer carry the Simparica Trio. I'm going to try the NexGard Spectra as a replacement.

Date of experience: January 21, 2026

Great experience over several orders, prices are excellent

Date of experience: July 11, 2025
Oregon
1 review
0 helpful votes
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Great
January 31, 2026

I've used this company for years. They have slightly slow shipping but otherwise I've always been happy with the products and service I've gotten here

Date of experience: January 21, 2026
Florida
1 review
0 helpful votes
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Excellent Products
January 30, 2026

I'm super happy with Budget Pet Care. They have the same products my vet sells but at a lower price and they always have coupons available for additional savings. Totally recommend!

Date of experience: January 20, 2026
Florida
1 review
0 helpful votes
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Reliable
January 30, 2026
Updated review

I have placed at least half a dozen orders over the last 3 years and each time the order arrived in a timely manner and was correct and well packed. In my book that is great service.

Date of experience: January 20, 2026

Thank you very much!
March 27, 2025
Previous review

Thank you very much!

Date of experience: March 17, 2025
Rhode Island
1 review
0 helpful votes
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It is very easy to navigate through the site. There is always some sort of incentive offered with discounts or cashback to use for future purchases, which makes you feel like you are always getting a good deal!

Date of experience: January 20, 2026
Washington
2 reviews
0 helpful votes
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Best prices!
January 30, 2026
Updated review

I order Bravecto for out dog to avoid him bringing fleas in the house. We've been using Bravecto for about 4 years now and haven't had a single flea.

Date of experience: January 19, 2026

Very easy to use online ordering
April 12, 2025
Previous review

Very easy to use online ordering.

Date of experience: April 2, 2025
Michigan
1 review
0 helpful votes
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Frustrated
January 29, 2026
Updated review

I have been trying to place an order on and off all afternoon. I was about to give up when it suddenly went through. I spoke to someone there about the problem and we had a difficult time understanding each other. His accent was heavy and I'm not good at hearing things clearly on the phone.

Date of experience: January 19, 2026

Price went up in a couple of days from when I first...
August 15, 2025
Previous review

Price went up in a couple of days from when I first inquired.

Date of experience: August 5, 2025
Virginia
1 review
0 helpful votes
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Excellent Value
January 29, 2026

A friend told me about BudgetPetCare and because I can no longer get Bravecto from my local vet, I decided to try it. I was not disappointed! The price is excellent and I had no issues with delivery.

Date of experience: January 19, 2026
New York
1 review
0 helpful votes
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Happy campers
January 29, 2026

Absolutely love this company. Great product at an even greater price. Only thing I don't like, is autoship will cancel if they do not have your product

Date of experience: January 19, 2026
Georgia
1 review
0 helpful votes
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Excellent!
January 29, 2026

I have ordered numerous items from BudgetVetCare. The prices are great and the shipping is fast. I'm very pleased with the experience!

Date of experience: January 19, 2026
Texas
1 review
0 helpful votes
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Apoquel
January 29, 2026
Updated review

Used Apoquel on my 22 lb dog. She was itching, scratching and biting until she had some small sores on her sides. I used spray with lidocaine and hydrocortisone. I gave her 1 Benadry pill, plus 1/2 Apoquel and she slept the whole night without itching and biting. I want these for future allergy problems.

Date of experience: January 19, 2026

Love this site and their prices
June 16, 2025
Previous review

Love this site and their prices.

Date of experience: June 5, 2025
New Jersey
1 review
0 helpful votes
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Amazing!
January 29, 2026

I have used this site for my pets, specifically my dogs, many times to purchase their flea pills. At first I was wary and spectical of the products, however after doing my own research and looking up the locations of the products, I was confident that these products were real and would work. I have been ordering the pills from here for about 4 years now and it has saved me a lot of money. Obviously I still believe in being sceptical, encourage you to do you research, and of course make sure to stay up to date with shots with your pets as they are taking these medications. As for the results of the products, I can honestly say I have not seen a flea on my dogs since I started using the pills. Thank you Budget Pet Care!

Date of experience: January 19, 2026