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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
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53,142 reviews

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Kentucky
1 review
0 helpful votes
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BEST prices in the world
December 29, 2025
Updated review

Shipping is slow but then it's coming from across the world. We just learned to take advantage of sales and promotions AHEAD of time. And it's always been good. We get the items as ordered without issue... so far. We hope it stays that way.

Date of experience: March 4, 2025

Consistently good service
September 22, 2025
Previous review

This is the second time we ordered... AHEAD, knowing that it does take time to ship, travel and be delivered. But it's always been good, fast as possible, and the pricing LITERALLY is about ONE THIRD of what it was costing us from our vet for the exact same product. Highly recommend this company. Thanks

Date of experience: September 12, 2025
Florida
1 review
0 helpful votes
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Product works great
December 29, 2025

Great customer service. Always buy a year supply of Revolution for cats - the green box and it works great. Arrives in a timely manner, I always order in December.

Date of experience: December 18, 2025
California
1 review
0 helpful votes
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Great Deals
December 28, 2025

I've been buying from this company for several years. They offer great products at great deals and no problems ever with shipping. I would not hesitate from buying from this company.

Date of experience: December 18, 2025
Texas
1 review
0 helpful votes
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Fleas, Fleas, Fleas
December 28, 2025
Updated review

As these products increase in price frequently and have hit an all time high here in my location, this is a good place to get a break and keep fleas off of two dogs for the price of one here in states.

Date of experience: December 18, 2025

I appreciate this being easy to order these for my...
June 23, 2025
Previous review

I appreciate this being easy to order these for my fur babies. Thank you.

Date of experience: June 13, 2025
Oklahoma
1 review
0 helpful votes
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Love the auto deliver
December 27, 2025

Economical option for heartworm and flea/tick preventives. Love the auto ship with discount. I can't believe I'm saying this but I wish I'd get a reminder email because it took me a bit to realize I had not placed both orders on autoship. Budget Pet Care is a great option over buying at the vet

Date of experience: December 17, 2025
Pennsylvania
1 review
0 helpful votes
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Only place I buy Pet meds
December 27, 2025

Budgetpetcare is the only place I will buy my dog's medicine from. They offer competitive and unmatched pricing. I will NEVER get pet meds from anyone else.

Date of experience: August 14, 2025
New Hampshire
1 review
0 helpful votes
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Great prices! Fast shipping!
December 27, 2025
Updated review

First time purchasing from Budget Pet Care. Expected 30 day shipping, but item delivered in 7 days. Great price! Will buy from them again.

Date of experience: December 15, 2025

Great so far!
December 17, 2025
Previous review

Great so far!

Date of experience: December 6, 2025
Oregon
2 reviews
0 helpful votes
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I spent several hours trying to place my order, including via CHAT. Totally worthless that CHAT experience. Finally found a path to place my order via my web search for the product, which I had previously ordered without a hitch,

Date of experience: December 16, 2025

Reliable service
July 5, 2025
Previous review

Reliable service

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
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Pricing
December 26, 2025

Order process is confusing. They show a discounted price before you add the discount code, so it appears you would get 30% off that discounted price, not the full price

Date of experience: December 16, 2025
Florida
1 review
0 helpful votes
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Very good price/Fast shipping
December 26, 2025
Updated review

Wide variety of pet supplies, good prices, always process my orders fast, thank you for quality pet supplies! Five Star service

Date of experience: October 15, 2025

Big assortment of products for our dogs and great prices,...
May 30, 2025
Previous review

Big assortment of products for our dogs and great prices, thank you!

Date of experience: May 19, 2025
Georgia
1 review
0 helpful votes
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Other than deliveries taking a longer time than usual, and one order going missing and having to be reordered, all has gone smoothly.

Date of experience: December 15, 2025
Oregon
1 review
0 helpful votes
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Good company with great prices
December 25, 2025
Updated review

I have made a couple of orders with Budget Pet Care this year. They are beyond reasonable with their pricing. Best place to shop for my dogs flea and Heartworm meds. So affordable.

Date of experience: February 14, 2025

This is the 2nd time ordering from your company
March 30, 2025
Previous review

This is the 2nd time ordering from your company. I'm very happy with your customer service,Delivery, Prices are AWESOME, no calling the vet for approval. Products are this same as I would buy in the US. Just in kg so its the same just different wording in measurement. Your company is GREAT!

Date of experience: March 19, 2025
New York
1 review
0 helpful votes
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Great savings, reliable service
December 25, 2025

I've ordered heartworm preventative medication for my pups many times from your company. You have the best prices and I can count on you to send the correct product expeditiously.

Date of experience: December 14, 2025
Illinois
1 review
0 helpful votes
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Reliable and good value
December 24, 2025

I have been shopping with Budgetpetcare for many years and all products have worked well and are a great value.

Date of experience: December 14, 2025
Texas
1 review
0 helpful votes
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Easy ordering
December 23, 2025
Updated review

I've placed my orders at BudgetPetCare.com for several years now and I've always returned to place my orders each and every year. The website is quite easy to navigate and I can easily find what I need. The prices are very reasonable. They just can't be beat. I have several pets and this has been a life saver considering that I can actually afford to get the meds and supplements they need without breaking the bank. I've referred quite a few of my patients to this site!

Date of experience: December 13, 2025

I have always shopped at BudgetPetCare.com for my pets'...
May 15, 2025
Previous review

I have always shopped at BudgetPetCare.com for my pets' prescriptions. They have always offered the best price and I have not had any problems with the products that I have received from them. I will always go back here to shop for my pets' prescriptions. I have recommended this site to a lot of my own patients.

Date of experience: May 5, 2025
North Carolina
1 review
0 helpful votes
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Great products with affordable pricing
December 23, 2025

BudgetPetCare routinely runs sales on their website, making pet products very affordable year-round. I usually get my order in about 1 week and am always satisfied with the condition and quality of the products. They go above and beyond to package products with care so they arrive in excellent condition.

Date of experience: December 13, 2025
North Carolina
1 review
0 helpful votes
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Amazing
December 23, 2025
Updated review

So glad I found this site. I have multiple pets and like to find ways to save money while still being able to take care of them.

Date of experience: December 13, 2025

Great service
September 2, 2025
Previous review

I ordered from here due to the ease of ordering and cost. With several pets this is easier on my pocket book!

Date of experience: August 23, 2025
South Carolina
1 review
0 helpful votes
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Boss' Preferred Protection:
December 23, 2025

Fast dependable service and delivery at a fair price. I have used BudgetPetCare for Boss' flea and tick control for many years and have never had to worry about Boss being uncomfortable from these pests. Take control of your pet's protection use BudgetPetCare and NexGard.

Date of experience: December 12, 2025
Massachusetts
1 review
0 helpful votes
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The best prices and customer service!
December 22, 2025

Was concerned about the length of time it was taking to receive order BUT, I called and spoke to a lovely person who assured me it was sent off and likely in transit via customs as I'm in the US and BPC is Australian. He was right and it did take about a month, but it arrived! You cannot beat the prices here - just expect to wait a little longer but WORTH IT!

Date of experience: May 5, 2025
Alabama
1 review
0 helpful votes
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Excellent Service and Product
December 22, 2025

Excellent customer service and reliable products! I am in the US and have ordered here for about 5 yrs. Never had an issue with product or shipping.

Date of experience: December 12, 2025