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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,145 reviews

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Colorado
1 review
0 helpful votes
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Reliable company, same products
March 30, 2026

Allow extra time if you are ordering for the first time as products ship from overseas. Otherwise, my recurring subscription products arrive timely. Saves so much money.

Date of experience: March 20, 2026
Michigan
1 review
0 helpful votes
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Messages are not returned
March 30, 2026

I have called your customer service number twice in the last week and got a recording asking me to leave my name and phone number and have never received a call back!

Date of experience: March 18, 2026
Ohio
1 review
0 helpful votes
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Dogs
March 30, 2026

Worked as it should! We did not have any issues with ticks the entire year.

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Legitimate Products Good service
March 30, 2026

I have been ordering from Budget Pet Care for years. Can't beat their price. Delivery takes a little while but it always arrives.

Date of experience: March 19, 2026
Nebraska
1 review
0 helpful votes
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MY SUPPLIER
March 30, 2026

Reasonable prices & usually discounts. The shipping is average.NEVER have had an issue. Highly recommended.

Date of experience: February 1, 2025
GB
1 review
0 helpful votes
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Their payment cards don't go through. Even though they have them on file. They don't link to the account to where they come up automatically and they don't have Apple Pay. My payment was declined like 12 times and then they sent emails saying you'll get additional money off but yet it's more than the original total of your order.

Date of experience: March 12, 2026
Missouri
2 reviews
0 helpful votes
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Best meds
March 30, 2026

I took a chance and everything went well. I got my Bravecto at almost half of what my vet charges. Expect a couple of weeks for shipping.

Date of experience: April 28, 2025
Missouri
1 review
0 helpful votes
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Order
March 30, 2026
Updated review

I have always had good service. I do wish there a way to speed up delivery. It takes two weeks for me to receive shipment of my order.

Date of experience: March 19, 2025

Shipping
December 8, 2025
Previous review

It takes 10-14 days to get my order

Date of experience: November 28, 2025
Ohio
1 review
0 helpful votes
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Affordable, reliable pet care
March 29, 2026

Heartworm and Flea& Tick meds at prices I can afford. Shipping is fast enough (less than a month). Credits for purchases to apply to next order help with the cost. I'm happy to be able to order from them.

Date of experience: November 19, 2025
Wisconsin
1 review
0 helpful votes
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Continued customer
March 29, 2026

When ordering on my laptop my experience is problem free, but trying to order on my phone is problematic other than that I enjoy shopping at Budget Pet Care and the savings really help as I'm retired and have to live within a budget so Thank You for the savings.

Date of experience: March 19, 2026
Wisconsin
1 review
0 helpful votes
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Very easy site to use, with very good prices
March 29, 2026
Updated review

Always quick and easy to order and purchase comes in a timely manner.

Date of experience: March 19, 2026

A great shopping experience, as always.
September 11, 2025
Previous review

Always have the product I need at a good price. Best place to buy dog products.

Date of experience: September 1, 2025
Georgia
1 review
0 helpful votes
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Same Products, Better Price
March 29, 2026

I've been ordering my dog's heartworm meds from Budget Pet Care for a couple of years. Always cheaper than my vet! Same meds, better prices!

Date of experience: May 4, 2026
Alabama
1 review
0 helpful votes
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Easy and efficient
March 29, 2026
Updated review

Had a good experience the first order so returning to place another. Appreciate the discount code.

Date of experience: March 19, 2026

Very easy to place an order and very comparable price
June 8, 2025
Previous review

Very easy to place an order and very comparable price.

Date of experience: May 29, 2025
Tennessee
1 review
0 helpful votes
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Good prices, slow delivery
March 29, 2026
Updated review

Product is the same as purchased thru vet but obviously made for different market. Delivery is slow compared to other companies and packages sometimes arrive with damage.

Date of experience: June 19, 2024

Order complete
January 12, 2026
Previous review

I got what I ordered, but the packaging indicated the product was manufactured for sales out of the US. I was concerned the product may not be authentic.

Date of experience: July 11, 2019
Florida
1 review
0 helpful votes
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Search doesn't work good
March 29, 2026
Updated review

Good prices, website difficult to use.
Revolution and Simperica Treo don't come up on search.
I couldn't find products like pill pockets to make it easier to give medication to dogs.

Date of experience: March 19, 2026

Good prices
May 16, 2025
Previous review

Good prices

Date of experience: May 6, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent specials and prompt orders will always make my day. Your website makes it easy and enjoyable to do business with your company.

Date of experience: July 14, 2025

Quick and easy!
April 5, 2025
Previous review

Quick and easy!

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
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So far so good
March 28, 2026
Updated review

I wasn't sure how the quality would be but this is my second order and so far so good!

Date of experience: March 18, 2026

Couldn't use promo code at check out
October 8, 2025
Previous review

Couldn't use promo code at check out- website is kind of clunky

Date of experience: September 28, 2025
New Jersey
1 review
0 helpful votes
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Experience
March 28, 2026
Updated review

Hi, it always comes in flat with the product boxes flattened. I wish it delivered sooner. I'm not sure of the exact date.

Date of experience: January 11, 2026

Great Pricing
November 26, 2025
Previous review

Great pricing and I have been buying for two years!

Date of experience: November 16, 2025
Georgia
1 review
0 helpful votes
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It was here when they said it would and I could track my order

Date of experience: October 22, 2025

Reliable and great prices
June 25, 2025
Previous review

Reliable and great prices.

Date of experience: June 15, 2025
Texas
1 review
0 helpful votes
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I've been with this site for a few years. They are easily the cheapest place to get the flea medicine that my cats need. It would cost double or triple through the vet's office.

Date of experience: March 18, 2026