On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use, at competitive prices. Provides quick delivery.
Price is definitely great for my budget and my order arrived intact and within the stated shipping parameters.
Good service. It takes a bit longer to receive, but considering that product is coming from a different country, it is quite acceptable.
Ok, but site could not find my account and password. Used guest log-in to get by.
Website was easy to navigate, good descriptions on products, order came timely, did not have to wait too long.
The price was good and we didn't need a prescription. The only downside was it took just over 2 weeks for delivery and there was a small transaction fee since the product is shipped from outside of the US.
I have been ordering my pet's medicine from Budget Pet Care for several years and have never had any problems with any of my orders. The system they have developed is perfect for my needs.
I have used BudgetPetCare many times. Great company that delivers a great quality product at an affordable price! Love it!
We ordered bravecto for my dog. Received in about 2 or 3 weeks. Good price for it, my dog likes the taste of it.
Package arrived in a timely manner and i'm entering 50 characters as you requested ---happy now?
I always get exactly what I order at a much better price. The website is easy to use and always includes discounts
I pay for tracking but never get any tracking information and why would you ask if I received my order if I paid for tracking?
Best price, solid website, quick delivery. Got to have those discount codes! Use a code finder/checker like Capital One.
No problems with ordering or receiving product great customer experience except expiration date was quite close and I needed to call customer service.
Excellent easy to use website; competitive pricing, excellent selection of generic medications; prompt shipping and delivery.
Very easy to use the website. Setting up a new account and checkout is easy. Great inventory of items.
Very easy to order and you can't beat the price! Takes a little longer to come in the mail, but worth it. Also tracking is available. I've placed 2 orders and have received both without issue.
Website is easy to navigate and prices are lowest anywhere and fast, free delivery!
User friendly website and ordering. Good pricing and selection.
Excellent fast delivery, top quality products and outstanding savings
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members