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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,228 reviews

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New York
1 review
0 helpful votes
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Great prices, Great customer service
September 6, 2025
Updated review

Ive been ordering form this company for years. They are reliable, consistent, and trustworthy.

Date of experience: August 27, 2025

I love you and refer you to all my pet owners
November 18, 2024
Previous review

I love you and refer you to all my pet owners

Date of experience: November 8, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect
September 6, 2025
Updated review

Product arrived intact and in a reasonable amount of time. They want me to say more, but that's all there is

Date of experience: August 11, 2025

Economical and Efficient
August 7, 2025
Previous review

Product came intact and on time. No issues whatsoever. Thanks!

Date of experience: July 28, 2024
Tennessee
1 review
0 helpful votes
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The product was exactly what it was suppose to be. And arrived in a timely manner. Thank you for helping us take care of our pets

Date of experience: August 27, 2025
North Carolina
1 review
0 helpful votes
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Excellent
September 6, 2025
Updated review

Excellent company, prices, variety and service -. That is all i need

Date of experience: August 27, 2025

Good product, good price
May 11, 2025
Previous review

Good product, good price

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Website
September 6, 2025

Easy to navigate and reasonable cost. It usually has items I'm looking for.

Date of experience: August 27, 2025
South Carolina
1 review
0 helpful votes
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Monthly preventative
September 6, 2025
Updated review

Easy to use website and arrived on time. Excellent prices!

Date of experience: August 27, 2025

I attempted to order this on Dec
January 1, 2025
Previous review

I attempted to order this on Dec. 19th. A few days later I had an email asking to call. I called but had to leave a voicemail as no one answered. Now I'm getting an email my order was canceled so I'm trying to order again. Hoping it works this time.

Date of experience: December 21, 2024
Ohio
2 reviews
0 helpful votes
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Arrived no issues.
September 6, 2025

Easy ordering. Allow time to ship overseas. 2 weeks should be enough time.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Great Service
September 6, 2025

Thank you for providing great prices and easy access to my dogs medications 😊

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Meds that won't break your budget
September 6, 2025

I've been ordering from Budget Pet Care for a few years now and the meds for the name brands is significantly lower than what is sold in the stores. Delivery is quick and the product is fantastic.

Date of experience: August 27, 2025
Rhode Island
1 review
0 helpful votes
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Dependable fair prices
September 6, 2025

Delivered as expected, excellent, dependable fair prices

Date of experience: August 27, 2025
Florida
1 review
0 helpful votes
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Love the prices and the orodhct
September 6, 2025
Updated review

Great products and quite the variety of products I love budget pet care

Date of experience: August 27, 2025

Very, very helpful
August 7, 2025
Previous review

The person solved my problem within 2 minutes 🤗
I couldn't have finished my application without the help of your customer service representative. Very knowledgeable and had me done within minutes

Date of experience: July 28, 2025
Mississippi
1 review
0 helpful votes
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Appreciate being able to get medicine from here
September 6, 2025
Updated review

Was very fast and efficient and not too long of wait plus price is exceptional

Date of experience: August 27, 2025

Always have good results
July 20, 2025
Previous review

Always pleased with price and efficient with getting it to me

Date of experience: July 9, 2025
Texas
3 reviews
0 helpful votes
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Have Been Ordering From This Site for Years
September 6, 2025
Updated review

Ive been ordering my dogs meds from this site for years and couldnt be happier with it... i always get my products and save big time over what my vet wants to charge me for virtually the same meds...

Date of experience: August 27, 2025

Happy repeat customer...
April 12, 2025
Previous review

Happy repeat customer...

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Timely delivery and good prices
September 6, 2025
Updated review

I ordered, I received and I was happy. It's easy to order and
And they sometimes offer discounts

Date of experience: August 27, 2025

Easy, quick and user friendly
September 15, 2024
Previous review

Easy, quick and user friendly

Date of experience: September 5, 2024
North Carolina
1 review
0 helpful votes
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Great prices
September 6, 2025
Updated review

The prices are great, but this last time you canceled an auto order without letting me know you canceled it. I had to start all over buying my cat collars.

Date of experience: August 27, 2025

Best prices and fast shipping
March 20, 2025
Previous review

Best prices and fast shipping. I buy everything I can from Budget Pet Care.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Good service
September 6, 2025

Placed my order online and it arrived about two weeks later. Very satisfied.

Date of experience: August 27, 2025
Georgia
1 review
0 helpful votes
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Never have any problems
September 6, 2025
Updated review

I've been ordering Bravacto for about 3-4 years now. The shipping is a little slow, but other than that the product does work for all four of our dogs.

Date of experience: June 20, 2025

My last pills I ordered didn't last but maybe a month...
May 24, 2025
Previous review

My last pills I ordered didn't last but maybe a month and half.
They worked fine in the past.?

Date of experience: May 14, 2025
Maryland
1 review
0 helpful votes
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I love this company
September 6, 2025

Its always been a awesome experience and they always been great to me never had any problems

Date of experience: August 27, 2025
Texas
1 review
0 helpful votes
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Great customer service
September 6, 2025

Fantastic customer experience from start to finish and my order arrived faster than expected. Highly recommend.

Date of experience: August 27, 2025
Ohio
1 review
0 helpful votes
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Very efficient
September 6, 2025
Updated review

Site is easy to use. Offer wonderful discounts and auto delivery. Very efficient

Date of experience: August 27, 2025

Easy to use web site
May 2, 2025
Previous review

Easy to use web site

Date of experience: April 22, 2025