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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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Beautiful ring. Nice and solid, will stand up to the work I put my jewellery through! Delivery was quick.
Delivery was smooth and the packaging was wonderful. The cute sheer pouch the box was in then the silk bag the jewellery was stored, you can tell care and love was put into it.
Certificate looks elegant. Very happy with the overall process. Will definitely buy from them again. Beautiful Pearl's
Always exceptional service with prompt delivery.
Purchased flex bracelet with peals on each end.
Perfect gift for 90 yr old aunt.
Have purchased many times and always same excellent quality.
Very happy shopper and who doesn't love pearls.
Lovely pendant, fast service. I'm sure my friend will love it. Arrived perfectly on time for this Saturday. Thank you x
Very good service arrived very quickly and the bracelets are very pretty and fit perfectly will definitely get more
Their customer service is excellent and they responded to my query almost immediately. Their representative advised of timeframe for manufacture and delivery and offered a solution that was gratefully accepted. It was not necessary but was gracious. I will use them again for pearl purchases.
The earrings are excellent quality, true to online site image and beautifully finished. Easy purchase process and delivered quickly.
I am very happy with my purchase. I have bought products from this company before and have always found that their products are beautiful and are great quality.
Got the pearl on blue leather bracelet for an overseas gift I chose blue it looks black and honestly looks a bit like plastic not leather
A lovely ring! Gorgeous pearls! I ordered a little big so will be sure to check size more accurately for my next order.
I purchased these earrings as a birthday present for a granddaughter getting married in Italy in September, she was absolutely delighted.
Exactly as described & photographed. Trouble free online purchase. Very pleased. Review is asking for 100 letters which is a pain in the butt.
Fast shipping. Quality product. Bit hard trying to connect the channels together at the start but then you get the idea.
I happened upon your advertisement online and straight away ordered one for my daughter's Birthday. Just what I was looking for. It is so lovely. My daughter loves pearls and I know she is going to be very excited to receive it. Thank you Broome Staircase Designs for your delightful packaging and prompt service.
I have loved and continue to love my purchases from Broome Staircase designs and your customer service is excellent
Lovely piece of jewellery looks great with my pearl
Now have 2 of them great piece to give as a present
Great service, fast delivery of excellent product. I've always found Broome Staircase a great company to deal with
Quick delivery well packaged and a lovely bracelet very happy to wear it colours are great too and also a very affordable price.
I ordered my wife's pearl earrings on the 25th March for her birthday on 4th April as of yet no. Delivery very dissapointed so is she tracking is useless
Everything was easy to do, from ordering and checking the delivery progress. My daughter and I love our matching bracelets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members