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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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I recently received my order super fast and my jewellery was just beautiful
The whole process from placement of order was seamless - can highly recommend shopping with them. Love my freshwater pearl stretch double band ring
It was a quick and easy transaction and my purchase arrived promptly.
I'm very happy with my purchase
Thank You
Good service, quick delivery and beautiful product.
The items I received were exquisite.
They will be perfect gifts.
Simple online procedure to purchase goods.
Purchases arrived in a timely manner.
Very happy with the items I purchased.
Very happy with the range of products available and thrilled with my special item.
Bought some lovely pearl earrings which were such a great sale price and very good lustre
Was greeted by Eileen. She wasn't pushy but very helpful and friendly
She new her stuff and was to have a chat
Will be back again to see what else I can buy from Eileen
You sure don't want to lose that employee she is what Customer Seevice is all about
Thanks Eileen 💐
The soft luster of Broome pearls is a delight. Thank you.
Was truly happy with my purchase and hopefully will purchased another gorgeous piece if jewellery in the future
This bracelet is for my grandaughter, I am sure she will love it. I purchased the pink one, it is lovely!
I am enjoying my pearls from Broome a staircase adesigns, they are well crafted nice designs and the pearls are lovely.
I am very happy with my pendant. Ordering was easy and a reasonable price.
I purchased this neoprene pearl pendant for my granddaughter's birthday and I'm sure she will be delighted with it. It is very attractive and modern. I will be buying for myself soon. The delivery and updates put my mind at rest that it was definitely coming ( you never know these days) thank you Broom Staircase Designs.
Love the design very elegant match my beautiful pearl necklace that my bought me from your co before he died service was excellent
The earings are beautiful, although I would have prefered them a little larger. The service was excellent & delivery was fast, thank you.
Hi I was a bit disappointed that the pearls were not the same size as a pair that I purchased last year. One of my earrings lost a pearl, the gold hook was still in my ear when i discovered that the pearl had gone, I purchased another pair hoping that I would then have three earrings ( one as a spare) My new ones are noticeably smaller
Arrived on time. No issues Xxxxxxxxxx. Beautiful birthday gift Can't say much more. But to make it 50 characters. Or more
It was a chat message the response I had was amazing fixed and returned was absolutely unbelievable best customer service I have ever had, & I work in retail.
I am always happy and feel safe to buy things from this company and the delivery is always quick and on time.
I have been buying pearls with this company online and I have no problems and I will continue to to do so,as I sometimes I get scared of scams but I trust this company now and I will recommend them to my friends and the products are beautiful and of good quality
Prompt delivery and beautiful product,I am so happy for everything that I bought,thank you..
I am so happy with the neclace that I bought,good quality and delivered on time.Thank you I will recommend you to my friends.I will be buying more jewellry in the future.
Team where great to deal with. Purchase is stunning and arrived in great time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anne, had we of known that you were trying to match up a Pearl Earring we would have suggested that you send it back to us and we could have tried to match it up for you. Kind regards, the team at Broome Staircase Designs.