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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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Easy to navigate online site, quick postage, beautifully presented and magnificent earrings. Thank you Bridget Wright.
My purchase arrived on time and in good condition. Very happy.
Suzy returned my call and was most helpful
She approved my new purchase worked out the balance and completed the sale while we were on the phone
Just waiting now for delivery
This is my second time purchasing pearls, this time it's the Cultured Large Pearl Black Leather Bracelet medium size (most accurate) bought a pillow box for easier handling. The pearls are not dull, a good size, the magnetic clasp is strong, all in all looks beautiful. This will match with anything you wear, casual or dressy then again Pearls will match anything. Very happy with the product
I highly recommend Broome Staircase Designs for both their quality jewellery offered at a price point for everyone as well as and their excellent customer service.
They have a lovely range to pick from.
I am a happy customer who is a return customer
Excellent sale price for beautiful pearl drops. Arrived very quickly and also included a necklace and gift bag which I was not expecting.
I recently purchased a pair of earrings and they are beautiful. The service was very prompt and coming from Broome to Queensland only took a couple of weeks. Usually a bit wary of buying on line as never sure what quality will be like. Thoroughly recommend Broome Staircase Designs
Lovely staff. I found earrings different to any other. Will go back when I would like more Broome pearls.
I've bought 4 pieces of jewellery over about 10 years. The products are of excellent quality & exhibit great craftsmanship. Delivery was also very prompt. I shall continue to buy their wonderful pieces of jewellery as they are also extremely good value for money.
Was a lot of lovely choices, picked the one my daughter is going to love on her birthday when we come up in early September.
Went in to purchase a Broome pearl. Was directed to the Broome pearls as opposed to others. Difference explained and was shown beautiful pieces to choose from. Selection was easy and greatly helped by honest input from retail staff.
I bought these as a gift after purchasing similar for myself. Was a little disappointed that they did not have the plastic stoppers on the ends of the hooks to stop them slipping out of your ears lobes like the pair did that I purchased for myself. I was impressed that mine had these stoppers as I had previously lost an expensive hook earing and thought this must have been standard with all your hook earing's.
Item as described. Met my expectations. Would shop again with Broome Staircase Designs.
I was looking for something in the costume jewellery range and found the online selection excellent in range and sizes. Easy to manoeuvre around the website. Very happy customer, also love the packaging.
I ha, d just been back to Perth on holiday, unfortunately I never got to Broome. However as i had lived there before i had been to your shop and recongnized the silicone bracelet and knew this is what i had wanted for some time, cant wait for it to arrive, so i can wear it here in NZ
Broome staircase design where so helpful.
I had particular requirements and they delivered exactly what I was wanting.
Thank you to the very supportive ladies I dealt with
Well looked after, but not pushy. Overall, excellent.
Very happy with this ring! Beautiful pearl in an elegant simple setting. Fits perfectly and was on sale too!
My purchase was for my Daughter's 40th Birthday present. She absolutely enthused over it and loved it. I was so happy with my purchase thank you
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at [email protected] should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD

