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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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Staff were very knowledgeable and helpful. Gave great advice and recommendations to try to match us with a previous purchase at their store many years before. Stunning jewellery.
A good business to deal with online. I trust them as the items were the same as they were featured online.
The site is easy to navigate. The description of the ring I purchased was perfect and when the ring arrived it was exactly what I expected. Updates on the delivery date and time were helpful.
Once I had re-established my ring size, the order process was so easy with the estimated delivery date soon after. A great seamless process from order to receiving. Thank you.
Great service, custom made to my size in less than 24 hours, and it is a beautiful piece of jewellery
The lady at the counter was very helpful with my choice of a lovely bracelet for my granddaughter.
Thank you.
Disappointed as it wasn't as good as the one I bought in the Broome market for half the price. Also no box
The earrings I just purchased are uncomfortable to wear due to the silver being too thick where it rests on your ear. This is unfortunate because I have purchased from you before and have loved my past purchase.
I was really looking forward to my black pearl earring arriving, only to be very disappointed when they arrived. I've never seen flat pearls before. My Mothers pearls l have are round and beautiful. There nothing more to say.
Easy to purchase. Very fast delivery and item is exactly as described and looks perfect with my pearl.
Great quality compared to many others I have purchased from other retailers. I love the neoprene because I feel it makes the pearl look even better. Thankyou!
Beautiful pendant, arrived very quickly. Bought it in memory of my son Mitchell. Love it and means a lot to me personally.
Sizing is all wrong. I previously purchased a size M ring from you and it is bigger than the size N ring I just received
It was so helpful and easy to order the bracelet and I was very impressed with how quick they delivered
The bangle I ordered online is of great quality, very classy looks. I would like to suggest having 2 sizes on offer as this bangle is a smaller size.
The delivery to Queensland was prompt. When I received my order, it came with a note offering free postage on my first online order, which was after I had already paid postage on my first order.
I have bought a number of products from this business. Good quality products. Easy to order. Quick safe delivery.
I love Broome Staircase Designs l have bought a lot of jewellery from there and l love the jewellery but l bought the bangle for my daughter but l don't think it will fit her wrist.So hence I'm a little disappointed.
Excellent we will be back to expand on my wifes collection.
And for my wife to experience her self. She already has her eye on that special piece
2 weeks before ordering mine they were advertised at $159,99 so I had issues ordering so rang and was told no special price so I paid the $199.99. Now less than 2 weeks they are on special again at $159.99. I have bought of this site before and paid good money so a bit crapped off.hopefully anyway they arrive this week
My friends and I visited last week. We all made a purchase and all received excellent service from Sabine. I'm very happy with my swinging pearl and zircon stud earrings.
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at [email protected] should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD

