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Branson Shows

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Branson Shows Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Easy to navigate
August 22, 2023
Updated review

Easy to navigate. My only complaint is that I did not receive my tickets via email or snail mail and I now have to go to the office and pick up my tickets when I get to town. Hopefully won't be a big inconvenience and I will be able to get my vouchers in time for my shows. The office hours are 8-8 so they are opened late and I am expecting to get to town by 6 PM the day before my shows. Hopefully my resort checkin goes smoothly and I can pick up my vouchers by 8 PM.

Date of experience: August 22, 2023

Easy to navigate
August 21, 2023
Previous review

Easy to navigate.

Date of experience: August 21, 2023
Alabama
1 review
0 helpful votes
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This has been fairly easy to book
August 22, 2023

This has been fairly easy to book. Our tickets are for August 25. We our looking forward to the event.

Date of experience: August 21, 2023
Texas
1 review
0 helpful votes
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Very nice me and my wife enjoy very much, will like to come back to do more
Thank you

Date of experience: August 20, 2023
Texas
1 review
0 helpful votes
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Fair service good customer service and easy to pay

Date of experience: August 20, 2023
Colorado
2 reviews
0 helpful votes
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The boat did not leave the dock I feel there should...
September 19, 2023
Updated review

The boat did not leave the dock I feel there should be some type of refund. We are from colorado and looked forward to seeing the waterways!

Date of experience: August 20, 2023

Easy to get tickets
August 16, 2023
Previous review

Easy to get tickets

Date of experience: August 15, 2023
Missouri
1 review
0 helpful votes
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Very user friendly and received quick response to everything i submitted in a timely manner. Thank you!

Date of experience: August 18, 2023
Maine
1 review
0 helpful votes
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Very easy to purchase and website is user friendly.

Date of experience: August 16, 2023
Missouri
1 review
0 helpful votes
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Quick and easy!
August 16, 2023

Quick and easy! Can't wait to go and see this show.

Date of experience: August 16, 2023
Missouri
1 review
0 helpful votes
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1
September 13, 2023
Updated review

1. Never explained why both my husband and I had s to sign for the vouchers. What if only I just came to get them, would they not give them to me. And was my signature not good enough?
2. Had the wrong the day for our voucher to Silver Dollar City. I had called prior and spoke to a rep. About the voucher and was told there would be no problem. We could pick our day when we got there. Thankfully everyone we dealt with at the amusement park were friendly.
3.Was given a voucher with only part of a QR code that was not scannable at the park. So we had to go and backtrack to the park service desk and they were kind enough to straighten the matter out.
SUGGESTION: Double check your dates for the events you buy. Be prepared for invasive questions that are non of their business and if you are woman. I highly suggest you bring your husband because lord knows you can't just sign for your purchase on you own!

Date of experience: August 14, 2023

Love the great deals
July 18, 2023
Previous review

Love the great deals

Date of experience: July 18, 2023
Indiana
2 reviews
0 helpful votes
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Easy to use
August 14, 2023

Easy to use. Still haven't received my ticket pick up instructions!

Date of experience: August 14, 2023
Missouri
1 review
0 helpful votes
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Easy to use and instructions were clear. Thank you

Date of experience: August 13, 2023
Missouri
1 review
0 helpful votes
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Quick and convenient and understood entire process. Thanks for making it so clear and easy.

Date of experience: August 12, 2023
Illinois
1 review
0 helpful votes
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Easy to make reservations and able to get reservations requested.

Date of experience: August 12, 2023
Massachusetts
1 review
0 helpful votes
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Easy to do
August 12, 2023

Easy to do. Received the confirmation as expected.

Date of experience: August 12, 2023
Nebraska
1 review
0 helpful votes
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We appreciated the fact that we could choose our dates and the attractions. And when we made a mistake and double booked a couple of attractions the woman who help us was very nice and got things straightened out for us.

Date of experience: August 11, 2023
Missouri
1 review
0 helpful votes
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Everything went well, but...
September 9, 2023
Updated review

Everything went well, but... Would have liked to have gotten the voucher through email which I thought I had signed up for. Instead I have to go to the ticket office to pick it up. That's inconvenient and was not my understanding. I understood I could/would receive it by email. Dennis Foemmel

Date of experience: August 10, 2023

Everything went well
August 9, 2023
Previous review

Everything went well.

Date of experience: August 9, 2023
Texas
1 review
0 helpful votes
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I am disappointed in myself for not paying closer attention to the fact that I was not on the website for the Dolly Parton Stampede, because I would have paid much less for my tickets if I were. And now I have to go somewhere separate from the show to pick up my tickets.

Date of experience: August 9, 2023
Missouri
1 review
0 helpful votes
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Pierce Arrow was greatly entertaining. All the singers were excellent, but I think Cocoa Butter has the best voice and the bald guy is personally plus. We would highly recommend.

The Haywood's are definitely talented. We thoroughly enjoyed this show too.

Reza the illusionist was amazing. Recommend this one too

Date of experience: August 8, 2023
Texas
1 review
0 helpful votes
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It was very easy to select a date for the show and purchase tickets.Easy to use and quick process for show tickets.

Date of experience: August 5, 2023
Texas
2 reviews
0 helpful votes
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Great experience from start to finish.Thank you Pam.

Date of experience: August 4, 2023