Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was quick. But never saw where seating was going to be. I thought I was booking directly through sight and sound.
It was a royal pain picking up the tickets at the ticket office would've preferred to of had a scan code sent to my phone like we have experienced many other places we have vacationed.
Kind of hard to understand the itinerary email. Hope I have the correct info to get in
Quick & easy. The directions were easy to follow and the whole process took less than 10 minutes.

