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The company enjoys a generally positive reputation for its product quality, efficient delivery, and responsive customer service, with many customers praising the promptness of their orders and the helpfulness of staff. However, significant concerns arise regarding service reliability, particularly with delivery delays and difficulties in contacting customer support for returns or inquiries. Some customers report frustration with the lack of direct communication channels, which detracts from their overall experience. Despite these issues, the company's commitment to customer satisfaction and product reliability remains a strong point, fostering loyalty among many repeat customers.
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Excellent supplier - good selection tool allowing you to see and know the exact technical specification prior to ordering. The products are good as well - however sometimes you don't the same bracket that you had used before.
Ordered a TV bracket one day, it was delivered the next. Price was reasonable, quality of bracket was very good. Would I use them again? Without a doubt I would.
I have used bracketsrus a few times before, its always been the same service.
Well priced quality mounts that almost always arrive next day. Can't fault it
Great service, fast and reliable. Good quality easy to fit brackets.
Good strong bracket, easy to fit but part of the bracket covered the aeriel socket so I had to saw 3 inches off it. Still worked excellently
Excellent product, arrived quickly and a very fair price. Instructions were easy to follow. Highly recommended.
Excellent product. Site was easy to use. Very fast delivery would defiantly recommend.
Excellent description, accurate fitting for make and model of tv. Fast delivery and excellent product.
All very straight forward, no problem ordering, delivered on time, good quality product!
This was the first time that I'd bought anything from Bracketsrus and I am not disappointed. The product choice was first class, the prices were very competitive and the delivery was really prompt. All in, I'd have no hesitation in recommending Bracketsrus and I'll certainly be using them again.
Easy to use - straight forward simple web design and excellent products and reasonable prices. All topped off with speedy delivery
Simple ordering, very prompt delivery, great product, all round good buying experience.
I cant complain. It came quickly, fitted the tv and you can even play with the horizontal positioning once it is installed which is great if you are placing in the middle of a wall. Good price too. Dont try and follow the instructions though, you cant - just use your common sense.
What can i say - 5* all round business
A great product RANGE at a great PRICE and FREE super fast next day delivery.
Thanks guys
I ordered my first bracket and I must say the service was pretty good. But the bracket didn't fit and I had to return it, at their cost. I was advised of another bracket that would fit but it was twice the price, I ordered it and paid the extra and it arrived quickly. However this one didn't fit either and I was asked to send photos to prove I wasn't lying. I eventually manage to get a full refund but only after having to explain and prove the issue.
Good website. Accurate description. Brilliant price. Cracking product. Prompt delivery and supplied with fixings. Will definitely be using bracketed in the very near future. Absolutely first class. Well done to one and all.
Great product and great efficient service. Item arrived the next day.
Great website, very comprehensive. Really fast delivery of excellent product
This is the second time I have ordered from this company. As usual, I had great service, a very good product and swift efficient delivery.
Excellent product for value quality and postage. Looks good too!
Answer: I have same issue. Placed order on Monday and it's now Friday still not delivered! They're not answering emails and tracking number they've provided isn't valid so the carrier can't locate item on their system. I'm not amused!
FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.

