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BracketsRus

4.4

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BracketsRus Reviews Summary

The company enjoys a generally positive reputation for its product quality, efficient delivery, and responsive customer service, with many customers praising the promptness of their orders and the helpfulness of staff. However, significant concerns arise regarding service reliability, particularly with delivery delays and difficulties in contacting customer support for returns or inquiries. Some customers report frustration with the lack of direct communication channels, which detracts from their overall experience. Despite these issues, the company's commitment to customer satisfaction and product reliability remains a strong point, fostering loyalty among many repeat customers.

This summary is generated by AI, based on text from customer reviews

service
41
value
40
shipping
40
returns
17
quality
39

We monitor reviews for authenticity

GB
1 review
1 helpful vote
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Excellent supplier
September 25, 2013

Excellent supplier - good selection tool allowing you to see and know the exact technical specification prior to ordering. The products are good as well - however sometimes you don't the same bracket that you had used before.

Date of experience: September 25, 2013
GB
1 review
1 helpful vote
Follow Neil D.
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Ordered a TV bracket one day, it was delivered the next. Price was reasonable, quality of bracket was very good. Would I use them again? Without a doubt I would.

Date of experience: September 25, 2013
GB
1 review
0 helpful votes
Follow jason m.
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I have used bracketsrus a few times before, its always been the same service.
Well priced quality mounts that almost always arrive next day. Can't fault it

Date of experience: September 25, 2013
GB
1 review
0 helpful votes
Follow Nikki B.
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Great service, fast and reliable. Good quality easy to fit brackets.

Date of experience: September 25, 2013
GB
1 review
0 helpful votes
Follow Geo H.
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Good strong bracket, easy to fit but part of the bracket covered the aeriel socket so I had to saw 3 inches off it. Still worked excellently

Date of experience: September 25, 2013
GB
1 review
1 helpful vote
Follow Nick F.
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Excellent product, arrived quickly and a very fair price. Instructions were easy to follow. Highly recommended.

Date of experience: September 25, 2013
GB
1 review
0 helpful votes
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Excellent product
September 24, 2013

Excellent product. Site was easy to use. Very fast delivery would defiantly recommend.

Date of experience: September 24, 2013
GB
1 review
0 helpful votes
Follow Matt C.
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Excellent description, accurate fitting for make and model of tv. Fast delivery and excellent product.

Date of experience: September 24, 2013
GB
1 review
0 helpful votes
Follow Martin T.
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All very straight forward, no problem ordering, delivered on time, good quality product!

Date of experience: September 24, 2013
GB
1 review
1 helpful vote
Follow Andrew L.
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This was the first time that I'd bought anything from Bracketsrus and I am not disappointed. The product choice was first class, the prices were very competitive and the delivery was really prompt. All in, I'd have no hesitation in recommending Bracketsrus and I'll certainly be using them again.

Date of experience: August 28, 2013
Poland
1 review
0 helpful votes
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Easy to use
August 25, 2013

Easy to use - straight forward simple web design and excellent products and reasonable prices. All topped off with speedy delivery

Date of experience: August 25, 2013
GB
1 review
0 helpful votes
Follow Rick L.
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Simple ordering, very prompt delivery, great product, all round good buying experience.

Date of experience: August 22, 2013
GB
1 review
0 helpful votes
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I cant complain
August 22, 2013

I cant complain. It came quickly, fitted the tv and you can even play with the horizontal positioning once it is installed which is great if you are placing in the middle of a wall. Good price too. Dont try and follow the instructions though, you cant - just use your common sense.

Date of experience: August 22, 2013
GB
1 review
1 helpful vote
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What can i say
August 22, 2013

What can i say - 5* all round business
A great product RANGE at a great PRICE and FREE super fast next day delivery.

Thanks guys

Date of experience: August 22, 2013
GB
1 review
4 helpful votes
Follow Bran L.
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I ordered my first bracket and I must say the service was pretty good. But the bracket didn't fit and I had to return it, at their cost. I was advised of another bracket that would fit but it was twice the price, I ordered it and paid the extra and it arrived quickly. However this one didn't fit either and I was asked to send photos to prove I wasn't lying. I eventually manage to get a full refund but only after having to explain and prove the issue.

Date of experience: August 22, 2013
GB
1 review
1 helpful vote
Follow Sue L.
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Good website
August 21, 2013

Good website. Accurate description. Brilliant price. Cracking product. Prompt delivery and supplied with fixings. Will definitely be using bracketed in the very near future. Absolutely first class. Well done to one and all.

Date of experience: August 21, 2013
GB
1 review
0 helpful votes
Follow Steven W.
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Great product and great efficient service. Item arrived the next day.

Date of experience: August 21, 2013
GB
1 review
0 helpful votes
Follow dave s.
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Great website, very comprehensive. Really fast delivery of excellent product

Date of experience: August 2, 2013
NL
1 review
0 helpful votes
Follow Geoff K.
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This is the second time I have ordered from this company. As usual, I had great service, a very good product and swift efficient delivery.

Date of experience: August 2, 2013
GB
1 review
0 helpful votes
Follow Robert G.
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Excellent product for value quality and postage. Looks good too!

Date of experience: August 2, 2013

From the business

FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.