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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Washington
1 review
0 helpful votes
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Average
February 1, 2022

The product seemed to take longer to receive than expected. It was well liked for me and her. I did like variety of products.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
GB
1 review
0 helpful votes
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Xmas gifts
January 2, 2022

Quick and fast delivery, happy with everything. Great stuff

Date of experience: January 2, 2022
Poland
1 review
0 helpful votes
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Moja opinia
January 2, 2022

Jestem bardzo zadowolony i polecam, szybka wysyłka i bardzo dobrze zapakowany towar.

Date of experience: January 2, 2022
Florida
1 review
0 helpful votes
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Sizes
January 2, 2022

They were very slow to arrive and did not arrive in time for the part. They were very large, the smalls are more of a medium.

Date of experience: January 2, 2022
Spain
1 review
0 helpful votes
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Mala calidad
February 1, 2022

Una vergüenza, un timo. Mala calidad precio muy alto y la fotografía no concuerda con la realidad.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
GB
1 review
0 helpful votes
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Returns
January 31, 2022

I've tried to return the dresses and haven't been able to get anyone to contact with regards to this!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Spain
1 review
0 helpful votes
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Una tienda muy buena y correcta
January 1, 2022

Todo está muy bien!
Muy satisfecho!
Comprare aquí otra vez.

Date of experience: January 1, 2022
GB
1 review
0 helpful votes
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I would score 0 but no option
January 31, 2022

All items cheap very cheap material, don't fit the UK size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
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Sizing
January 31, 2022

Not sure where these products are
Coming from or being made, however they were all too small and I don't think they are true sizes to the market. Thanks anyway

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Kentucky
1 review
0 helpful votes
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Easy to use and quick shipping, but after we received it we found one on Amazon for half the price.

Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
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Great service
January 1, 2022

Had a question on shipping and was responded to quickly. Thanks!

Date of experience: January 1, 2022
California
1 review
0 helpful votes
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Shipping
January 1, 2022

The shipping on these items Takes a very long time.

Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
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Boutiquefeel Christmas Purchases
January 31, 2022

I recently purchased two items (long sleeve romper & lingerie) as Christmas gifts for my wife. While I was happy to have received the gifts in time for Christmas Day, I was extremely disappointed with the quality of the fabrics and quality of workmanship of the products.

The material for the long sleeve plunge cut romper was very thin. Additionally, multiple seams had long pieces of thread hanging, while also appearing loose and almost as though they are unraveling.

With regards to the bra/panty set, the bra strap adjusters do not stay in place.

I realize that the price of my purchases were on the low side as compared to larger, more well reputed vendors. However, when reviewing the products online, it seemed as though the products were of a good quality. Therefore, I thought I would receive a decent product. That being said, I value the money that I spent, and with this purchase, I feel as though I wasted my hard earned money.

In conclusion, I will not procure any new items from Boutiquefeel in the future.

Thank you in advance for allowing me the opportunity to voice my concerns.

Happy New Year.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Japan
1 review
0 helpful votes
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Quality
January 1, 2022

Very nice and not expensive. Husband bought these for me for a gift and he and I both enjoy them

Date of experience: January 1, 2022
Portugal
1 review
0 helpful votes
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Very happy with these sexy gifts!
January 1, 2022

The products arrived in time for Christmas and my girlfriend loved them and looks fantastic!

Date of experience: December 31, 2021
Pennsylvania
1 review
0 helpful votes
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Delivery
December 31, 2021

Delivery took a little while, but nice product once it arrived.

Date of experience: December 31, 2021
GB
0 reviews
0 helpful votes
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Easy to deal with!
December 31, 2021

So far so good and very good value for money... everyone is happy!
We will buy again soon!

Date of experience: December 31, 2021
GB
1 review
0 helpful votes
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Absolutely fantastic
December 31, 2021

In the words of Gary Barlow, absolutely fantastic.

Date of experience: December 31, 2021
California
1 review
0 helpful votes
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Wrong color
January 30, 2022

Poor customer service. I was sent the wrong color item and it was not rectified when I complained.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Illinois
1 review
0 helpful votes
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.
December 31, 2021

...

Date of experience: December 31, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.