Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Boutiquefeel

Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey stargrey stargrey stargrey stargrey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jason D.
Unfollow Jason D.
Share Review
Report Review

Broken on delivery
January 30, 2022

Good at first. Bad when the first outfit was broken

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Canada
1 review
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Share Review
Report Review

Provide more details
January 30, 2022

Rhe shopping and ordering was fine. The sizes seem a bit smaller than other clothes I have, it did take over a month to receive my order and I think there needs to be better descriptions of the items. For example, I thought the teddies had underwire in them which now that I see them they do not so that's a bit disappointing.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Austria
1 review
0 helpful votes
Follow ANDREATTA P.
Unfollow ANDREATTA P.
Share Review
Report Review

Satisfied
January 30, 2022

2 items not available. However, I got my money back quickly!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Virginia
1 review
0 helpful votes
Follow Michele J.
Unfollow Michele J.
Share Review
Report Review

Cute item!
December 31, 2021

Love it! Fits perfectly…………………. All these extra characters

Date of experience: December 30, 2021
Kentucky
1 review
0 helpful votes
Follow Rachel V.
Unfollow Rachel V.
Share Review
Report Review

Great
December 31, 2021

Was great, and fast, was pretty great material also

Date of experience: December 30, 2021
Arizona
1 review
0 helpful votes
Follow Yulissa K.
Unfollow Yulissa K.
Share Review
Report Review

.
December 30, 2021

The dress did look like in the pictures.and delivery was awesome too.

Date of experience: December 30, 2021
Canada
1 review
0 helpful votes
Follow Pina E.
Unfollow Pina E.
Share Review
Report Review

Best site to shop on
December 30, 2021

There clothes are very nice and a great quality the prices are very affordable

Date of experience: December 30, 2021
GB
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

Poor
January 29, 2022
Updated review

Delivery took approx 4 weeks... too long. Clothing was substandard and does not look as good quality as advertised.

Thanks

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2021

Such a variety of choice...
November 25, 2021
Previous review

Such a variety of choice...

Date of experience: November 25, 2021
Wisconsin
1 review
0 helpful votes
Follow Jennifer F.
Unfollow Jennifer F.
Share Review
Report Review

Love it
December 30, 2021
Updated review

Easy to shop, check out, and make contact when needed

Date of experience: December 30, 2021

So far, so good
November 25, 2021
Previous review

So far, so good

Date of experience: November 24, 2021
Ireland
1 review
0 helpful votes
Follow Doody O.
Unfollow Doody O.
Share Review
Report Review

Dissatisfied customer
January 29, 2022

Item purchased not correct.
Requested return and no instructions received as to how and where to return the package

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
GB
1 review
0 helpful votes
Follow Mavis L.
Unfollow Mavis L.
Share Review
Report Review

Poor delivery
January 29, 2022

I ordered these in good time for Christmas but only received them last week. The quality of the dresses was not good. Very disappointing.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
Wisconsin
1 review
0 helpful votes
Follow Mark Y.
Unfollow Mark Y.
Share Review
Report Review

Great Tops!
December 30, 2021
Updated review

Easy ordering and past orders came on time~! :): )

Date of experience: December 30, 2021

Awesome Ladies Clothing
November 14, 2021
Previous review

Very easy ordering with a GREAT selection available~!

Date of experience: November 14, 2021

Easy and Quick purchase of Some Excellent Tops!
June 14, 2021
Previous review

Easy and Quick purchase of Some Excellent Tops!

Date of experience: June 14, 2021
NL
1 review
0 helpful votes
Follow G.K. C.
Unfollow G.K. C.
Share Review
Report Review

I linked on one, other picture, which could then not be found, but I did find alternatives as the order shows.

Date of experience: December 30, 2021
Arizona
1 review
0 helpful votes
Follow Stephen S.
Unfollow Stephen S.
Share Review
Report Review

I need to exchange my 4 Small items that fit too large, for an XS. My order was placed a month ago/pre xmas, and was a gift from my fiance. The total amount of the purchase was also a large $ amount. When I asked for a gift card as compensation for the items that were too large, so I could buy them in XS, I was told they could only do a 10% partial refund. My money isnt going somewhere else, so theres no reason for such laziness.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
GB
1 review
0 helpful votes
Follow Jayne G.
Unfollow Jayne G.
Share Review
Report Review

Rubbish
January 28, 2022

Rubbish rubbish rubbish rubbish rubbish rubbish rubbish rubbish rubbish

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
Follow Jose L.
Unfollow Jose L.
Share Review
Report Review

Great products
December 29, 2021

Good shopping experience. Quality seems ok. Prices are great

Date of experience: December 29, 2021
Canada
0 reviews
0 helpful votes
Follow Yannick X.
Unfollow Yannick X.
Share Review
Report Review

Good
December 29, 2021

Vers good happy With the product. I will purchase more at boutiquefeel. Thank you

Date of experience: December 29, 2021
New York
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Terrible customer service
January 28, 2022

The items were okay but the customer service is terrible. Order five items. One, "knee high socks" did not even come up to her knees. Another item was way too small even though it was the same size as three other items that fit well. However, when I tried to return it, they said I needed to pay the cost which is way more then the price of the item. If they will not stand by the quality of their items, I will not shop with them again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
Mexico
1 review
0 helpful votes
Follow Horacio F.
Unfollow Horacio F.
Share Review
Report Review

Ok
December 29, 2021

Ok, good purchase and experience, u can recommend this store

Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
Follow Billie R.
Unfollow Billie R.
Share Review
Report Review

Just ugh!
January 28, 2022

I felt a huge let down and the product was made very cheaply. Wife was not happy at all!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.