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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Sweden
1 review
0 helpful votes
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A scamming website and app. Stay away! These people are not serious about shipping out deliveries and will not care about customer satisfaction.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
GB
1 review
0 helpful votes
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Shocking!
January 27, 2022

Ordered by the size guide and all the items were massively undersized.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
New York
1 review
0 helpful votes
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Satisfied
December 28, 2021

Im unhappy with the return policy, I recieved item that were to small & wanted to return for bigger sizes & instead was offered 10% back on my prchase or $10, no return label which is unexceptable but Im going to pay on my own for return & a full refund, then may have to shop elsewhere

Date of experience: December 28, 2021
Belgium
1 review
0 helpful votes
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Super happy with my purchase
December 28, 2021

I have from an advertisement and so I shopped at your store and it's amazing!

Date of experience: December 28, 2021
Arkansas
1 review
0 helpful votes
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Horrible Customer service
January 27, 2022

When it comes to ordering clothing on line, I will stick to Amazon, where returns are Hassle free!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
Australia
1 review
0 helpful votes
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Solid experience
December 28, 2021

Mostly good, it does appear however one of the items came in the wrong size

Date of experience: December 28, 2021
GB
1 review
0 helpful votes
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Don't bother
January 27, 2022

Way to small almost like kid sizes wast if time and money

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
GB
1 review
0 helpful votes
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Grinch top
January 27, 2022

Delivery was slow and although I ordered in plenty of time it didn't arrive in time for Christmas jumper day 10th December

I wore it the week before Christmas instead or would have been a waste

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
New York
1 review
0 helpful votes
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Beautiful products
December 28, 2021

Great. I just wish I could see the heel height before ordering. They little toooo high

Date of experience: December 27, 2021
North Carolina
1 review
0 helpful votes
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Sizing
January 27, 2022

Sizing was off for my wife need to return the item and receive a refund

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
GB
1 review
0 helpful votes
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Nice dress, reccomended
December 27, 2021

It's nice and comfy dress, fits well, good price and I would buy again from this web as it looks like you can trust them

Date of experience: December 27, 2021
California
1 review
0 helpful votes
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Nope
January 26, 2022

Wont be back. Month long shipping. $#*!ty material.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
Mexico
1 review
0 helpful votes
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Very good product
December 27, 2021

Everything perfect. Thanks a lot for the product. Good Quality and design

Date of experience: December 27, 2021
Iowa
1 review
0 helpful votes
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Review
December 27, 2021

Overall it was okay. I am only doing this for 50 characters.

Date of experience: December 27, 2021
Ireland
1 review
0 helpful votes
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Lovely item
December 27, 2021

Very positive and speedy experience with customer services and item arrived on time

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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Dress
January 26, 2022

Your site and service were great but my dress doesn't fit and I can't figure out how to return.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
GB
1 review
0 helpful votes
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Missing lace
January 26, 2022

The lace was missing from the garment. It was integral to the design.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
California
1 review
0 helpful votes
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….
December 26, 2021

It was very pleasant. Everything was great thank you

Date of experience: December 26, 2021
Poland
1 review
0 helpful votes
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Poor support
January 25, 2022

I regret to place order, no easy return in Europe…

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2021
GB
1 review
0 helpful votes
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Review
January 25, 2022

Website was fine but the product that came is totally different to the image of the product

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.