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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Average shopping experience and nice clothes. Pity the Xmas dress didn't fit.
Nice dress true to size soft cotton fabric feels great on my skin.
Better quality than I thought, I bought this and waited not even a month but I did have to go out to Victoria secrets about 2 1/2 weeks after order and paid $200 for one outfit -_- I got a better value on this but expect atleast a month on delivery. Nice look, product and value. Found it on Facebook
Ordering was easy. Cool products. This particular product is designed for someone short 5'4". My wife is 5'9" was the back opening is nowhere near the right area.
It took a while to get here but we like the product!
Fast delivery, good pricing, good quality clothing... 5 stars! Will definitely buy from here again.
Great experience other than having an issue with accepting my payment. Otherwise I would give 5 stars
Flap doesn't line up to the butt. Flap instead lines up to the lower back. HUGE design flaw.
Shipping was a little slow but I guess that was due to the holidays.
One item fitting was really off, more of a design flaw than size flaw
Would be willing to pay extra not to have to wait close to a month for my order.
Everything was fine until after I purchased it. I didn't receive a confirmation and the PayPal merchant was a Chinese name, which led me to believe I had been scammed since this kind of thing has happened to me before. Thankfully, they did eventually provide shipping details and tracking and I did receive the item within a reasonable amount of time, though I don't like receiving products from China. I likely will not purchase from here again.
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Quality of goods poor considering the price paid and return options limited
I ordered the products 28. November and didn't get it before 25. Desember, that I think took to long
Website seemed legit and quality looked like it would be good. Size was way off from the description and quality was lacking. Very cheaply made… not worth the hassle to go after a refund or exchange since it took a month to receive
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Won't be shopping here again. My PJ'S were missing the back panel. Not appropriate to wear without it
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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