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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Oregon
1 review
0 helpful votes
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Missing pieces
January 16, 2022

Didn't get the robe that is shown in the picture. Missing pieces. False advertisement.

Date of experience: January 16, 2022
GB
2 reviews
0 helpful votes
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Awful service
February 15, 2022

I would never recommend terrible product, terrible service. I found it an awful, frustrating experience trying to liase with customer service and I was very unhappy about the result.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2022
Texas
1 review
0 helpful votes
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Overall rating
February 15, 2022

Would rate my experience as a B+ as the package arrived late and did not include a packaging slip. I needed to make a return for a different size but no instructions were sent with my order. Just stumbled on to the website

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2022
Canada
2 reviews
0 helpful votes
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Poor
February 15, 2022

Long wait poor fit will not order again not worth it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2022
GB
1 review
0 helpful votes
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Arrived late
February 15, 2022
Updated review

Purchased item well before Christmas and it arrived 3days after, quality of feathers were awful and thong.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2022

Great so far
December 11, 2021
Previous review

Great so far

Date of experience: December 11, 2021
Pennsylvania
1 review
0 helpful votes
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Products suck
February 14, 2022

Terrible products, no quality, obsolete return policy for online store. No returns accepted. Bull$#*! 10 dollar cash coupon for what more of your crap. No way.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2022
Spain
1 review
0 helpful votes
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Me gustan mucho
January 15, 2022

Pantalones muy bonitos y calentitos. La única pega es que son cortos

Date of experience: January 15, 2022
GB
1 review
0 helpful votes
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Lovely
January 15, 2022

Nice and quick delivery good website and easy to follow.
The jumpsuit is stunning beautiful material for the price.

Date of experience: January 15, 2022
Portugal
1 review
0 helpful votes
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Ned to increment quality.
February 14, 2022
Updated review

Not so fast and the quality it´s not that goog. The delevery time exced 20 days and the real overal quality of the produts it´s inferior to the percieved quality that you have in the promo photos.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2022

Good and fast
December 10, 2021
Previous review

Good and fast.

Date of experience: December 10, 2021
GB
1 review
0 helpful votes
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Mr jolly
January 15, 2022

Very nice stuff just unfortunately came after Christmas so wasn't able to wear the dress on Christmas day

Date of experience: January 15, 2022
GB
1 review
0 helpful votes
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Terrible service and product do not use this website. It cost me a fortune to return these products and they have said they don't know when the money will be refunded. The products were not at all as depicted on the website. Not sparkly no sequins. Just cheaply printed and very cheap material and bare badly made items. Would never use this website again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2022
Australia
1 review
0 helpful votes
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Great quality for the price
January 15, 2022

Everything fit to size and material was ok. Shipping took a little long to gather everything together in the warehouse, but the actual shipping took a lot less longer than I thought.

Date of experience: January 14, 2022
North Carolina
1 review
0 helpful votes
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Pajamas
February 14, 2022

Came late, very thin material and run small. Came late.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
Ireland
1 review
0 helpful votes
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-
February 13, 2022

- ---------------------------------------------------

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
GB
1 review
0 helpful votes
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Lovely party dress
January 14, 2022

Fast and quick delivery. Large range of dresses. Look ed on the website for red dresses and came up with that.

Date of experience: January 14, 2022
Massachusetts
1 review
0 helpful votes
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Sizing
February 13, 2022

I'm a Med or LG so I ordered both sizes and none fit, they all fit like a sm.

Customer service has been very prompt with answering me.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
Pennsylvania
1 review
0 helpful votes
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Bad, Bad, And just flat out BAD!
February 13, 2022

The dress did not look like the picture at all! I'm sorry, but I will never order from this place again! Totally unsatisfied with the dress I received. It looked like someone took their curtains and made a dress real quick.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
Maryland
1 review
0 helpful votes
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Love this
January 14, 2022

Love the clothes and styles this is my new shopping site

Date of experience: January 14, 2022
Virginia
1 review
0 helpful votes
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Get what you pay for
February 13, 2022

Expect at least 3-4 weeks for delivery. Cheap quality. Odd sizing and fit

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
Portugal
1 review
0 helpful votes
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Boa experiência
January 14, 2022

Recebi rápido os produtos, os tamanhos corresponderam ao esperado excepto a parte de cima do 2 artigo.

Date of experience: January 14, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.