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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Didn't get the robe that is shown in the picture. Missing pieces. False advertisement.
I would never recommend terrible product, terrible service. I found it an awful, frustrating experience trying to liase with customer service and I was very unhappy about the result.
Would rate my experience as a B+ as the package arrived late and did not include a packaging slip. I needed to make a return for a different size but no instructions were sent with my order. Just stumbled on to the website
Purchased item well before Christmas and it arrived 3days after, quality of feathers were awful and thong.
Terrible products, no quality, obsolete return policy for online store. No returns accepted. Bull$#*! 10 dollar cash coupon for what more of your crap. No way.
Not so fast and the quality it´s not that goog. The delevery time exced 20 days and the real overal quality of the produts it´s inferior to the percieved quality that you have in the promo photos.
Terrible service and product do not use this website. It cost me a fortune to return these products and they have said they don't know when the money will be refunded. The products were not at all as depicted on the website. Not sparkly no sequins. Just cheaply printed and very cheap material and bare badly made items. Would never use this website again
Everything fit to size and material was ok. Shipping took a little long to gather everything together in the warehouse, but the actual shipping took a lot less longer than I thought.
Came late, very thin material and run small. Came late.
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Fast and quick delivery. Large range of dresses. Look ed on the website for red dresses and came up with that.
I'm a Med or LG so I ordered both sizes and none fit, they all fit like a sm.
Customer service has been very prompt with answering me.
The dress did not look like the picture at all! I'm sorry, but I will never order from this place again! Totally unsatisfied with the dress I received. It looked like someone took their curtains and made a dress real quick.
Expect at least 3-4 weeks for delivery. Cheap quality. Odd sizing and fit
Recebi rápido os produtos, os tamanhos corresponderam ao esperado excepto a parte de cima do 2 artigo.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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