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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I like my purchases for just a quick glance order and boom. For the price and order worked great. But my order came after Christmas.
It's was okay. I need to see the quality. I can't make an assessment off of just online purchase.
Cheap, easy to order, poor quality, feathers were messy and uncomfortable
I ordered it as an gift, and did order one size bigger than I aspect to needed. Only the bottom part is the right size the top is to small.
Too much glitter on jacket. Not what it looked on the website
It runs smaller than I expected. It was tight on me and it was late.
Good delivery time but clothes run small and sometimes don't look like the picture posted
Took forever to come in after constant emailing, trying to get me to send more information proving I bought them took more than two weeks to come in, quality is pretty good for the price.
Porduct was timely delivered. Product looks great. They have alot of good looking products. Will shop again.
Was worried it was another shady Chinese website that sends you fake tracking info, or different products and claim they sent the items.
But it's legit. And the tracking info is updated.
And they even follow up if you received the items or not.
Well, I only have 1 transaction so far. I'll have to buy more to see if it's consistent.
Still, it was a good experience.
I received these item and was pleasantly surprise how good they looked.
Excellent value for money, hands down. Was a bit nervous about the delivery time as it was a Christmas purchase, and it got delayed by a couple of days, but arrived on time eventually. Would definitely recommend and will shop again.
I ordered a few items, shipping was delayed a bit, but overall happy with the products received.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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