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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Items very small made
February 21, 2022

Tried items on and am normally a medium but went for a large and they didn't even button up. Attempted to return them but was basically told that it would cost me too much t9 send back as I live in UK but would have to send items to Canada.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2022
New York
1 review
0 helpful votes
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Bad
February 21, 2022

Order took to long to get to me, had to go and buy somewhere else.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2022
Ohio
1 review
0 helpful votes
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Set and dress
January 22, 2022

The order came in a reasonable amount of time the tracking was up-to-date and the order was easy.

Date of experience: January 22, 2022
France
1 review
0 helpful votes
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Order 12/18/21, received on 01/10/22...
February 21, 2022

Too much time to send articles, too late for cancel

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2022
Greece
1 review
0 helpful votes
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Very good
January 22, 2022

All of the products were in good shape. Good quality

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Items
January 22, 2022

Items fit as sized. Good quality. It did take three weeks but overall satisfied. I will shop here again

Date of experience: January 21, 2022
New Jersey
1 review
0 helpful votes
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Gift
January 21, 2022

It was a Christmas gift for my wife and she happy.

Date of experience: January 21, 2022
GB
1 review
0 helpful votes
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Top
February 20, 2022
Updated review

Easy to follow and products look good. Hope the quality is good
Quality not good

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022

Easy to follow and products look good
December 17, 2021
Previous review

Easy to follow and products look good. Hope the quality is good

Date of experience: December 17, 2021
New York
1 review
0 helpful votes
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Terrible customer service
February 20, 2022

Ordered a top 12/16, arrived 1/17 after the holidays. No contact for days.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Puerto Rico
1 review
0 helpful votes
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Excellent / Quality fabric
January 21, 2022

The size is correct but if you are one of those who runs between sizes, order the smallest and it is sexy. The package arrived quite quickly.

Date of experience: January 21, 2022
GB
1 review
0 helpful votes
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Poor quality
February 20, 2022

Ordering was easy however it did take a longtime for the item to come was meant to be a Christmas present but came just before new year day

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
GB
1 review
0 helpful votes
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White Blouse
January 21, 2022

Really easy site to navigate. Lovely products. However, when the blouse arrived it was awful. The size was tiny, with no size label on the item. The quality was beyond poor, it looks like someone ran it up at home in 10 minutes.

Date of experience: January 20, 2022
Ohio
0 reviews
0 helpful votes
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Quick but
January 21, 2022

The item was not stitched up and came apart out of the package

Date of experience: January 20, 2022
Italy
1 review
0 helpful votes
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Buona esperienza
January 21, 2022

Spedizione veloce, mi dispiace solo di non aver letto adeguatamente la descrizione dell'articolo

Date of experience: January 20, 2022
Florida
1 review
0 helpful votes
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Sizes are all wrong!
February 19, 2022

I bought some xl sized lingerie and the boob area looks like a 12 year old might be able to wear it! Everything is extremely small! Xl Looks like it might fit someone who weighs 100lbs. So disappointed!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Maryland
1 review
0 helpful votes
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Not great
February 19, 2022

Ordering was easy, delivery was delayed. Product quality is poor and genuinely unsatisfied with the items I bought.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Canada
0 reviews
0 helpful votes
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Good shopping experience
January 20, 2022

Good shopping experience, will purchase items again

Date of experience: January 20, 2022
Canada
1 review
0 helpful votes
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Nice products for the price
January 20, 2022

Bought these as fun bedroom pieces. They didn't disappoint. Love the one piece rear flap.

Date of experience: January 20, 2022
Illinois
1 review
0 helpful votes
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Mr. Zach Petry
February 19, 2022

I would expect better quality material used. Cheap and just trying to make a quick buck was the impression I got.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
GB
1 review
0 helpful votes
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I will be more careful with my choices
February 18, 2022
Updated review

Poor value and quality of garments purchased but customer service agents were helpful

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2022

Great value
December 15, 2021
Previous review

Great value

Date of experience: December 15, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.