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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Tried items on and am normally a medium but went for a large and they didn't even button up. Attempted to return them but was basically told that it would cost me too much t9 send back as I live in UK but would have to send items to Canada.
Order took to long to get to me, had to go and buy somewhere else.
The order came in a reasonable amount of time the tracking was up-to-date and the order was easy.
Too much time to send articles, too late for cancel
All of the products were in good shape. Good quality
It was a Christmas gift for my wife and she happy.
Easy to follow and products look good. Hope the quality is good
Quality not good
Easy to follow and products look good. Hope the quality is good
Ordered a top 12/16, arrived 1/17 after the holidays. No contact for days.
The size is correct but if you are one of those who runs between sizes, order the smallest and it is sexy. The package arrived quite quickly.
Ordering was easy however it did take a longtime for the item to come was meant to be a Christmas present but came just before new year day
Really easy site to navigate. Lovely products. However, when the blouse arrived it was awful. The size was tiny, with no size label on the item. The quality was beyond poor, it looks like someone ran it up at home in 10 minutes.
Spedizione veloce, mi dispiace solo di non aver letto adeguatamente la descrizione dell'articolo
I bought some xl sized lingerie and the boob area looks like a 12 year old might be able to wear it! Everything is extremely small! Xl Looks like it might fit someone who weighs 100lbs. So disappointed!
Ordering was easy, delivery was delayed. Product quality is poor and genuinely unsatisfied with the items I bought.
Bought these as fun bedroom pieces. They didn't disappoint. Love the one piece rear flap.
I would expect better quality material used. Cheap and just trying to make a quick buck was the impression I got.
Poor value and quality of garments purchased but customer service agents were helpful
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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