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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Ireland
1 review
0 helpful votes
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Christmas Items
January 27, 2022

Very good quality and correct size found the tops and lingerie very comfortable

Date of experience: January 26, 2022
Texas
2 reviews
0 helpful votes
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The site is well built and the clothes fashionable, but nowhere did it give any indication that the clothes shipment would originate in China and take 3.5 weeks to arrive. And when they got here, the size (L) did not fit. It was closer to an American (S) or (M).

Date of experience: January 26, 2022
GB
1 review
0 helpful votes
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I wouldn't purchase again
February 25, 2022

Cheap material and one product not the same as advertised. Wouldn't order from here again. Only positive was delivery was earlier than expected

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Ohio
1 review
0 helpful votes
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Disappointed
February 25, 2022

Took way to long to receive an inferior product we were disappointed

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Oklahoma
1 review
0 helpful votes
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Not the like the first one iordered.
January 26, 2022

It was in same box's but longer then the first ones I ordered. Not happy this time.

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Awesome
January 25, 2022

Awesome can wait to order again. I love seeing the models and then seeing on wife.

Date of experience: January 25, 2022
Illinois
1 review
0 helpful votes
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Not a good company
February 24, 2022

The customer service is horrible. I spent over $500 on clothes, half of them don't fit, or not how it looked in the picture. I have been trying to return the items and 1 item out of all of them is not Refundable
I guess., I tried to talk to customer service. I have asked and asked for a return and refund and that subject keeps getting changed. Like they don't want to help. And I'm actually still trying to get these clothes back. And refund…

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2022
Delaware
1 review
0 helpful votes
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It was very easy at checkout. But again it didn't give me a choice of male or female and mine seem to be a little tight for me but perfect for a woman, if you're a man with a beard don't buy because it will be tight and uncomfortable.

Date of experience: January 24, 2022

Nice

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Long lead times
February 23, 2022

Quality not as advertised and lead times are far too long.
Perhaps a distribution centre in other countries may help?

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2022
Denmark
1 review
0 helpful votes
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Okay
February 23, 2022

Good hmm i dont no what to sage hmm hmm hmm hmm hmm

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2022
GB
1 review
0 helpful votes
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Cheep $#*!
February 22, 2022

Cheep $#*! Cheep $#*!, Cheep $#*!, Cheep $#*!Cheep $#*! Cheep $#*!, Cheep $#*!, Cheep $#*!Cheep $#*! Cheep $#*!, Cheep $#*!, Cheep $#*!Cheep $#*! Cheep $#*!, Cheep $#*!, Cheep $#*!Cheep $#*! Cheep $#*!, Cheep $#*!, Cheep $#*!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2022
GB
1 review
0 helpful votes
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My experience
January 23, 2022

Easy to order, one small problem with one set and the company replaced the set free of charge very quickly, excellent service.

Date of experience: January 23, 2022
Nevada
2 reviews
0 helpful votes
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Disappointed
January 23, 2022

I expected sparkles ~ Christmas sequins or something ~ just a plain print. Fit is OK. Color is red. This is a $10.00 tee selling for more and not worth it.

Date of experience: January 23, 2022
North Carolina
0 reviews
0 helpful votes
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Good
January 23, 2022

Great thanks fast and accurate
A legit trusted website

Date of experience: January 23, 2022
GB
1 review
0 helpful votes
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Excellent shopping experience easy to deal with straight forword thankyou 5stars will deal with again

Date of experience: January 23, 2022

Excellent serivce hope to recived my items soon thankyou
January 8, 2022
Previous review

Excellent serivce hope to recived my items soon thankyou

Date of experience: January 7, 2022
California
1 review
0 helpful votes
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Good
January 23, 2022

Wast shipping and good quality, everything is great

Date of experience: January 23, 2022
GB
1 review
0 helpful votes
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Not as discribed
February 22, 2022
Updated review

Shopping experience ok but trousers was not as discribed or as pictured. I want to send them back but haven't heard nothing back from company

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2022

Was ok just hoping i receive for Xmas
December 19, 2021
Previous review

Was ok just hoping i receive for Xmas

Date of experience: December 19, 2021
Germany
1 review
0 helpful votes
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Christmas
January 23, 2022

Great experience. Best offer. Only one of the products is a little small but this is my own fault. Thank you

Date of experience: January 23, 2022
Wisconsin
1 review
0 helpful votes
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Great Company
January 23, 2022

I love all your products. They fit perfectly and are affordable. I will continue to buy from your company.

Date of experience: January 22, 2022
GB
1 review
0 helpful votes
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Returning?
January 23, 2022

On this experience, I probably won't go back as I was disappointed.

Date of experience: January 22, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.