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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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In the pictures of the articles you can see pictures of other products that aren't included. I bought thinking that it includes the other things and, when I want to return it, you send me a message telling that the shipping cost it's so expensive.
Took a little long to receive my orders, but once they arrived I'm pretty happy with the products
Website is fun, playful, sexy. Easy to shop cute stuff. However, product was ripped, too big and dull colored. Wouldn't buy again.
It was hard to get accurate tracking information on the shipments directly from China.
Great clothes and great service very fast delivery will tell my friend and family and I'll buy again as well
Good service and delivery really quick, really easy to navigate around.
We order 6 items, all mediums. My wife was happy with half the items, some seemed too small.
My Christmas dress I ordered was of very good quality and service was very good
Items arrived a week later then expected. Clothes were nice and good quality.
Qualità del materiale non molto buona. Dettagli delle cuciture non curati
My experience overall was really good i didn't find the wait for the product to be a bit long but i suppose it didn't disappoint when it arrived.
Not clear on returning. Please instruct. Send shipping instructions.
Ordered Xmas jumpers on the 8th of Dec…received after Christmas, they will be fine for next Christmas.
No information on delivery time, useless tracking, customer service staff nice but useless unfortunately.
Sorry about that
So, this is the first time I have ever ordered from this company. I placed an order on 11/29/2021 and still have not received my order. I can't seem to get an answer on if they will refund my my money since I haven't got my product
Very cheap Quality! Long delivery cheap fabric and do not feet properly. Sawing quality is also bad
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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