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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Spain
1 review
0 helpful votes
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REALLY BAD EXPERIENCE
February 13, 2022

In the pictures of the articles you can see pictures of other products that aren't included. I bought thinking that it includes the other things and, when I want to return it, you send me a message telling that the shipping cost it's so expensive.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2022
California
1 review
0 helpful votes
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Satisfaction
January 14, 2022

Took a little long to receive my orders, but once they arrived I'm pretty happy with the products

Date of experience: January 13, 2022
Washington
1 review
0 helpful votes
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Website is fun, playful, sexy. Easy to shop cute stuff. However, product was ripped, too big and dull colored. Wouldn't buy again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2022
Washington
1 review
0 helpful votes
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Not what my wife wanted
February 13, 2022

It was hard to get accurate tracking information on the shipments directly from China.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2022
California
1 review
0 helpful votes
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Great services
January 14, 2022

Great clothes and great service very fast delivery will tell my friend and family and I'll buy again as well

Date of experience: January 13, 2022
Virginia
1 review
0 helpful votes
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Great service
January 14, 2022

Good service and delivery really quick, really easy to navigate around.

Date of experience: January 13, 2022
North Carolina
1 review
0 helpful votes
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Love it!
January 14, 2022

Absolutely love everything I've bought from this site.

Date of experience: January 13, 2022
Oregon
1 review
0 helpful votes
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Nice material, sizing was tough
January 13, 2022

We order 6 items, all mediums. My wife was happy with half the items, some seemed too small.

Date of experience: January 13, 2022
Nebraska
1 review
0 helpful votes
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Very late
February 12, 2022

Shipping arrived a month late. The product was good but shipping was not

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2022
India
1 review
0 helpful votes
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Dress
January 13, 2022

My Christmas dress I ordered was of very good quality and service was very good

Date of experience: January 13, 2022
GB
1 review
0 helpful votes
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Small
February 12, 2022

My experience was OK but items are small, but arrived ontime

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2022
Ireland
2 reviews
0 helpful votes
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Woman's close.
January 13, 2022

Items arrived a week later then expected. Clothes were nice and good quality.

Date of experience: January 13, 2022
Canada
1 review
0 helpful votes
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Cheap
February 12, 2022

Long time to delivery, cheap materials and cheap design

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2022
Italy
1 review
0 helpful votes
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Not so good
February 12, 2022

Qualità del materiale non molto buona. Dettagli delle cuciture non curati

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2022
GB
1 review
0 helpful votes
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Sequin mesh jumpsuit
January 13, 2022

My experience overall was really good i didn't find the wait for the product to be a bit long but i suppose it didn't disappoint when it arrived.

Date of experience: January 12, 2022
GB
1 review
0 helpful votes
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Valentine
January 13, 2022

Never any issues very pleased. Ordered this in plenty of time and you delivered.
Your products are very eye catching and we love them

Date of experience: January 12, 2022
Pennsylvania
2 reviews
1 helpful vote
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Not clear on returning. Please instruct. Send shipping instructions.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022
GB
1 review
0 helpful votes
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Never ever anymore
February 11, 2022

Ordered Xmas jumpers on the 8th of Dec…received after Christmas, they will be fine for next Christmas.
No information on delivery time, useless tracking, customer service staff nice but useless unfortunately.
Sorry about that

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022
Colorado
1 review
0 helpful votes
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Shipping
February 11, 2022

So, this is the first time I have ever ordered from this company. I placed an order on 11/29/2021 and still have not received my order. I can't seem to get an answer on if they will refund my my money since I haven't got my product

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022
Canada
1 review
0 helpful votes
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Don't like
February 11, 2022

Very cheap Quality! Long delivery cheap fabric and do not feet properly. Sawing quality is also bad

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.