On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Boutiquefeel Reviews Summary
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Items are hit and miss, cute for intimate night but order 2 months in advance.
Be careful what you order. Consider the model in the photo. Is this garment going to fall on your body the same way or are you shorter/taller/wider? Also, what are the lighting/photographs like? Can you see the details in construction, fabrication and fit? It takes some time to receive the garments as they are shipped ffrom offshore so it is dissappointing when they don't meet expectations. I have ordered some things that I love and others that went into the trash.
Ordered items on 8th December for guarantee delivery for Christmas. No mention that these are shipped from China.
Didn't arrive until 29th December. Garbage nonexistent customer service.
Fairly easy. I like everything I ordered except that I still have not received the long boots that I ordered...
Quick service, kept me updated with location of the parcel, quick delivery considering it was shipped from a different country
Fabrics are course. Buttons were broken. Items that should have been firm fitting, were not and items that should have been loose were tight.
Shopping was easy. Will wait to see if product is as advertised
Clothes material were very bad. Sizes do not match. Very poor quality
Total purchased does not match pricing shown ( ex. 5 for $45 is $50 instead)!
Pretty fast! Sizing is perfect! Customer inquiries dealt with any issues immediately! Great service and excellent products!
Easy enough to place the order from Groupon. Size guide was very wrong based on the product received - leggings were at least 2 sizes smaller than expectation
The shipping said 11-14 business days. I ordered on November 30,2021 in hope for Christmas. Unfortunately, the order was not delivered until after Christmas December 29,2021.
I received the order late. And very bad customer service
From the business
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members