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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Easy to order, very long to dispatch and deliver terrible quality product price reflects that I guess. Won't be using again
Easy to use and navigate the site and ordering was quick and easy
Snaps break on first use. Perfect fit. Nice look. Went to open to try on other ones. Top snap breaks away from fabric. Second snap and third then break. Removed without opening others.
Very happy with the overall experience from beginning to end. Thank you.
Expédition un peu lente... réception du colis 1 mois après la commande
I bought several items under sexy clothes category. I received them, they were delivered without any problems, the products were exactly what was promised. With the helpful size guide I was able to buy them exactly in the right size.
Received my jacket a month late AND it's too small! Customer service is too hard to contact to arrange return
Item arrived late with holes in the seams. I was unable to give it as a gift because it arrived so late. Shops from China. That is not mentioned in the ad. Arrived with holes in the seams.
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Not overly satisfied with my purchase, looked sexy but impractical
Nothing like you see on the pictures. Very cheap. Poor quality. If you have any sense of style you would never wear it.
I like a lot of styles you have. And my order was handled very professional. And when I needed a question answered the responses was answered in the time you said it would. Thank you.
Everything looks great in the pictures but when you get it it's poorly made.
Very disappointed cheap, came from China and I'm so tired of people using them. They put chicken feathers on it, I swear I'd never wear it if you paid me so disappointed
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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