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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Not only did my wife not care for it, but it was delivered later than what it was supposed to be. Said it would be here before Valentine's Day and it showed up 3 days later.
I have ordered a few different items from this company and have been completely satisfied with the time of delivery to receiving the goods. The quality is good value for money and would use this company again.
Trying to return the top that does not fit and you offered a $5.00 coupon for a $25.00 top
Quality of the fabric is great however the picture is misleading. The model looks like she would wear a small so that is what I ordered. The small fit very snug including the sleeves. I re-ordered in a medium same experience just a little bit longer. I have since ordered an extra large hoping to get the same fit/look that is in the photo with the model.
Everything is on stock! Your website is user friendly. I love the sales and prices.
Good deals and a well done website. But not happy at all about waiting 6 weeks for my order to arrive, especially since it was a valentines day present. Nowhere on their website does it give shipping times.
Positives: everything seems to fit exactly to measurements, a couple products on the sawing and putting together are not the best.
Price is good
Negative: hard to get in contact with unless you sign up, which is unfortunate but I received all the product.
Overall happy and can't complain a
I was disappointed because the pants came without the gold waist chain that was supposed to be with them!
Easy and quick. Good product. Found online, and will use again if needed.
Items received were of good quality however delivery of the item was extremely slow
Exactly the same and the fabric and finish very good quality
Everything looks good and good prices quality everything fit perfectly
The top is true to size and looks just like the pic.
The only draw back but not deal breaker is that it takes a month to receive your products
I am missing items! And two or three of the items were ripped torn and frayed.
To long to wait for delivery although charged delivery they took nearly a month to arrive. Changing delivery dates
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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