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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Jhgfkuh
March 4, 2022

Quick and easy kjhuhk kfgkjghljk jnlhjtf kuuioliu fghdkj

Date of experience: March 4, 2022
New York
3 reviews
0 helpful votes
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"Diva Ready"
March 4, 2022

Beautiful fashions and selections, easy returns and check out.

Date of experience: March 4, 2022
France
1 review
0 helpful votes
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Site assez attractif
March 4, 2022

Interface plutôt agréable. Beaucoup de commentaires de clients qui aident à se rendre compte de la qualité de l'article en question.

Date of experience: March 4, 2022
Canada
1 review
0 helpful votes
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Review
April 3, 2022

I just did. Sizes are too small according to Nirth American Standard. That's where your market mostly is. Size accordingly. Not to Chinese standard. Geez! How many possible return customers experience a "furst" bad experience due to size and give up pn guessing sizes or 7ncertain they are going to get what they need. I ordered a 1x. My partner needs a 3x. *sigh* read my review, report to marketing. Send me a free 3x for my time. Thanks!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2022
Austria
1 review
0 helpful votes
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Zufrieden
March 2, 2022

Bisher alles OK hoffe ich bekomme den einen Artikel noch nachgeliefert

Date of experience: March 2, 2022
GB
1 review
0 helpful votes
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Be warned
April 1, 2022

Be warned
All I can do is warn you not to waste your money on this joke company.
Out of 5 items ordered one arrived. Now after a YEAR of trying to get the other 4 items their response is it is too long ago! End of story

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2022
California
1 review
0 helpful votes
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Great products
March 1, 2022

Everything arrived early and fits the wife perfectly

Date of experience: March 1, 2022
California
2 reviews
1 helpful vote
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Customer service is beyond awful
March 31, 2022

I've place four orders with them totaling well over $500. Three of the four orders were messed up. This last one was the final draw. I placed an order for 15 items. They sent me a message saying one item was out of stock but instead of crediting my card back they wanted me to keep it as store credit. It took 4 days to win that battle. Secondly, I accidentally ordered two of one item. While I'm sure folks may mean to do this I wish they would've asked if it was an error because they won't take it back as a return (which I do understand). The icing on the cake was one item was missing and they won't do anything about it because I don't have pictures of the original package it came in. Still don't understand why it's needed or why they think I'd be lying about a $10 item when I just spent $215. Anyway, IF you're looking for any type of customer service, SHOP ELSEWHERE!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
Spain
1 review
0 helpful votes
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Good quality and just price
March 1, 2022

In general good quality and good price. You have to be careful with the size translation. I use to buy a bigger size than described

Date of experience: March 1, 2022
Australia
1 review
0 helpful votes
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L
March 1, 2022

Easy transaction
Delivery did not take long at all

Date of experience: March 1, 2022
Denmark
1 review
0 helpful votes
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Okay
March 1, 2022

Overall good have a the size is a bit different some of the items too Big and some a bit too Small

Date of experience: March 1, 2022
GB
2 reviews
0 helpful votes
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Top
February 28, 2022

My experience was great I will be using boutiquefeel again

Date of experience: February 28, 2022
Canada
1 review
0 helpful votes
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Easy shopping
February 27, 2022
Updated review

Was really easy to find everything and purchase came quickly

Date of experience: February 27, 2022

Was really easy to find everything
January 16, 2022
Previous review

Was really easy to find everything

Date of experience: January 15, 2022
GB
1 review
0 helpful votes
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Underwear
February 27, 2022

As a new customer I was a bit septical about ordering from online stores. With being un to sure with the sizing of clothing. I'm very pleased with the size I ordered.

Date of experience: February 27, 2022
Ireland
1 review
0 helpful votes
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First experience with this company
March 29, 2022

I thought Delivery was slow but it got here in the end

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2022
Ohio
1 review
0 helpful votes
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Love shopping Boutiquefeel
February 27, 2022

It was Anazing and I'll buy again & again.
My Copanion looks Amazing and sizes are always spot on. Very high quality

Date of experience: February 27, 2022
Colorado
1 review
0 helpful votes
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Good
February 27, 2022

Product delivered on time. Exactly what I ordered. Perfect fit and goes well with my shoes and coverall. Highly recommend this product

Date of experience: February 26, 2022
New York
1 review
0 helpful votes
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Excellent
February 27, 2022

Excellent
The best quality product and best
Delivery

Date of experience: February 26, 2022
Oklahoma
2 reviews
0 helpful votes
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Unhappy
February 27, 2022

I have been very satisfied with my past purchases but this size chart is way off. I ordered a Small because that what the chart said I needed. Small fits like a medium

Date of experience: February 26, 2022
GB
1 review
0 helpful votes
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Took forever to be delivered
March 27, 2022

I ordered these items in the middle of january for a valentines day surprise. I didnt expect it to take 6 weeks from order to come otherwise i wouldnt have ordered them

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.