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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Beautiful fashions and selections, easy returns and check out.
Interface plutôt agréable. Beaucoup de commentaires de clients qui aident à se rendre compte de la qualité de l'article en question.
I just did. Sizes are too small according to Nirth American Standard. That's where your market mostly is. Size accordingly. Not to Chinese standard. Geez! How many possible return customers experience a "furst" bad experience due to size and give up pn guessing sizes or 7ncertain they are going to get what they need. I ordered a 1x. My partner needs a 3x. *sigh* read my review, report to marketing. Send me a free 3x for my time. Thanks!
Be warned
All I can do is warn you not to waste your money on this joke company.
Out of 5 items ordered one arrived. Now after a YEAR of trying to get the other 4 items their response is it is too long ago! End of story
I've place four orders with them totaling well over $500. Three of the four orders were messed up. This last one was the final draw. I placed an order for 15 items. They sent me a message saying one item was out of stock but instead of crediting my card back they wanted me to keep it as store credit. It took 4 days to win that battle. Secondly, I accidentally ordered two of one item. While I'm sure folks may mean to do this I wish they would've asked if it was an error because they won't take it back as a return (which I do understand). The icing on the cake was one item was missing and they won't do anything about it because I don't have pictures of the original package it came in. Still don't understand why it's needed or why they think I'd be lying about a $10 item when I just spent $215. Anyway, IF you're looking for any type of customer service, SHOP ELSEWHERE!
In general good quality and good price. You have to be careful with the size translation. I use to buy a bigger size than described
Easy transaction
Delivery did not take long at all
Overall good have a the size is a bit different some of the items too Big and some a bit too Small
Was really easy to find everything and purchase came quickly
As a new customer I was a bit septical about ordering from online stores. With being un to sure with the sizing of clothing. I'm very pleased with the size I ordered.
I thought Delivery was slow but it got here in the end
It was Anazing and I'll buy again & again.
My Copanion looks Amazing and sizes are always spot on. Very high quality
Product delivered on time. Exactly what I ordered. Perfect fit and goes well with my shoes and coverall. Highly recommend this product
Excellent
The best quality product and best
Delivery
I have been very satisfied with my past purchases but this size chart is way off. I ordered a Small because that what the chart said I needed. Small fits like a medium
I ordered these items in the middle of january for a valentines day surprise. I didnt expect it to take 6 weeks from order to come otherwise i wouldnt have ordered them
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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