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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Good customer service and updated shipping information and tracking.
Overall a good experience, but it did show that there are issues in getting the product in a timely manner that would be more relational to when and purpose of the purchase.
Lots of options at great prices. Easy website to use.
It did take a long time to receive a completed order, but it did all come eventually.
It says 7 to 12 days to get you item and it took almost 1 month. Wasn't to happy with time frame to get out items
Due to my dissatisfaction I would never use this site to purchase underwear ever again.
Fast delivery overall first class. From start to finish was first class no hazzles very prompt from the first time I ordered items till I received well parcels ex service Hapy Customer will be buying soon..
Took months to receive product. Wanted other items but by the time they filled them they where sold out. Item descriptions are way to inaccurate. Expect a lot less in your purse
Disappointed in product not true too size at all quality good xxL ordered but only big enough too fit a small person size 10
Had no problems ordering or receiving the product but its completely see through.
Delivery took very long. The item came with no introductions. The item was very disappointing. Would not order from here again.
Except for a few issues with the materials the experience was good.
I was pleased with my purchase but took longer to deliver than estimated so didn't arrive in time for my night out but have worn it since
It was very disappointing and a complete waste of money
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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