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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Jumpsuit!
March 19, 2022

Exactly what I was wanting! Easy to order etc! No problems! Arrived in perfect condition! So Smart and looks very expensive, but NOT! Love it.

Date of experience: March 19, 2022
Canada
1 review
0 helpful votes
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Good shipping time
March 19, 2022

Good customer service and updated shipping information and tracking.

Date of experience: March 19, 2022
Nevada
1 review
0 helpful votes
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Valentines
April 18, 2022

Overall a good experience, but it did show that there are issues in getting the product in a timely manner that would be more relational to when and purpose of the purchase.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2022
Pennsylvania
1 review
0 helpful votes
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Cheap thrills
March 19, 2022

Lots of options at great prices. Easy website to use.

Date of experience: March 19, 2022
Massachusetts
1 review
0 helpful votes
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Long time
March 19, 2022

It did take a long time to receive a completed order, but it did all come eventually.

Date of experience: March 19, 2022
New York
2 reviews
0 helpful votes
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Time
April 18, 2022

It says 7 to 12 days to get you item and it took almost 1 month. Wasn't to happy with time frame to get out items

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2022
GB
1 review
0 helpful votes
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Would never use ever again
April 18, 2022

Due to my dissatisfaction I would never use this site to purchase underwear ever again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2022
GB
1 review
0 helpful votes
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Ann M
March 18, 2022

Fast delivery overall first class. From start to finish was first class no hazzles very prompt from the first time I ordered items till I received well parcels ex service Hapy Customer will be buying soon..

Date of experience: March 18, 2022
Kansas
1 review
0 helpful votes
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Delivery
March 18, 2022

Ordered before Valentines received in March. Not sure if that's the norm.

Date of experience: March 18, 2022
GB
2 reviews
0 helpful votes
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Wrongly sized
April 16, 2022

Items are coming up smaller than expected to be careful with the size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2022
Canada
1 review
0 helpful votes
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Horrible
April 15, 2022

Took months to receive product. Wanted other items but by the time they filled them they where sold out. Item descriptions are way to inaccurate. Expect a lot less in your purse

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Fantastic
March 16, 2022

Easy simply to use site & good delivery service.
Item was just as described thanks

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Robe and nightie set
April 15, 2022

Disappointed in product not true too size at all quality good xxL ordered but only big enough too fit a small person size 10

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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No problems except See through
March 16, 2022

Had no problems ordering or receiving the product but its completely see through.

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Cheap tat
April 15, 2022

Not good at all, all material is cheap and nasty, takes months to arrive.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Not happy
April 15, 2022

Delivery took very long. The item came with no introductions. The item was very disappointing. Would not order from here again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2022
Denmark
1 review
0 helpful votes
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Multiple order
March 15, 2022

Except for a few issues with the materials the experience was good.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Good enough
March 14, 2022

I was pleased with my purchase but took longer to deliver than estimated so didn't arrive in time for my night out but have worn it since

Date of experience: March 14, 2022
Japan
1 review
0 helpful votes
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Lovely quality but top nothing like how it looks on model unfortunately

Date of experience: March 13, 2022
GB
2 reviews
0 helpful votes
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Rubbish
April 11, 2022

It was very disappointing and a complete waste of money

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 12, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.