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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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The site is easy enough to use and customer service was fine however the cloths aren't anything like they appear on the Web site and are very cheap and poor quality
Enjoyed looking through all the products and will probably use again wasn't hard to go through
So far shopping here I'm feeling good. Hope my items will match up with my expectations, the looks and quality I've seen on the website.
Good feedback, expecially, Leo, is very good with customer,
He always answers my email. So he make me feel comfortable and to have alot of trust on your online shopping.
Thanks for a follow up message, and I love the product.
You are Managing Good customer satisfaction in your marketing, products and services. Thanks.
Not super happy the material is not the best but it's not it's easy to order and it takes way to long to receive it
La seule choses cest que parfois les produits sont petit
Easy ordering on the internet website and product was delivered timely.
Did not fit properly, uncomfortable so I threw it in the trash can
Recu tres vite
Et de tres bons articles bon marché et qui correspondent à mes attentes
Extra long shipping process for some reason. No real person response to my question, about shipping.
Out of the 5 things l ordered 4 things were way too small size chart is miss leading
Very good Very fast delivery.
Just happy
Will order more soon.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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