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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Easy return, a bit longer to receive original purchase.
Charged for delivery in 3-5 working days, but arrived 1 week later. Poor quality.
I have ordered things and because the shipping takes so long I don't remember what it was supposed to look like or it was something I never ordered I got a white and black polka dot dress that I never ordered because I hate polka dots
The clothes sizes helps a lot and the dresses are amazing. I was really happy with the dress sizing and it was accurate.
The clothes sizes helps a lot and the dresses are amazing
Everything I ordered is sized very wrong and everything is made very very cheap. Very poor material.
The shirts took some time to get here but for the most part I am pleased with my experience.
Happy overall. Dresses were lovely quality, one way too small, possibly incorrectly picked.
Not the color i requested
Huge disappointment
I guess you get what you pay for
I was very pleased with my shopping experience
Shipping was quick
All clothes were exactly as shown
We purchased this dress, but unfortunately it was just a bit too tight and we needed one size larger. The return process was explained, we returned the dress, and the company promptly sent a replacement in the size we needed.
Dress perfect but took a long time to arrive. Helpful customer service though.
I love the deal packages offered, but the shipping time sucks. It took forever to get my order
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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