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Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Never again
August 22, 2022

Bad customer service! No full refund provided. I will never shop with you again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2022
Canada
1 review
0 helpful votes
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Un happy with sizing
August 22, 2022
Updated review

Dress both were very small I ordered a size med and they are so tiny they would fit an 11 years old

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2022

I have received it yet
June 18, 2022
Previous review

I have received it yet

Date of experience: June 18, 2022
Australia
1 review
0 helpful votes
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Unsatisfied with customer service when returning items
August 22, 2022
Updated review

Sizes ordered turned out all different fits garment quality was very good

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2022

Very easy to order and size info was great
June 18, 2022
Previous review

Very easy to order and size info was great.

Date of experience: June 17, 2022
Canada
1 review
0 helpful votes
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Disappointed
August 22, 2022
Updated review

I was disappointed as 3 of the 5 outfits were too small. It was not a good experience trying to return or replace. I ended up just keeping them

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2022

So far, so good
June 18, 2022
Previous review

So far, so good. We'll see how everything fits once it gets here.

Date of experience: June 18, 2022
GB
1 review
0 helpful votes
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Lovely dress fits perfectly
July 22, 2022

Easy shop, easy to order but did take a long time to come but excellent dress

Date of experience: July 22, 2022
California
1 review
0 helpful votes
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Horrible
August 21, 2022

I kept seeing this company on the website, but I did not read any reviews which was against my better judgement. Of course, ordering was easy, delivery time was just ok. I was extremely happy to receive my order, however, when I took it out of the bag and held it up, I immediately did not like the material and the top seem different than the picture. When I put it on, I realized that the top was NOT the same as the picture, and the material was extremely cheap. Again, the top does not look ANYTHING like the picture. This will definitely be my first and LAST order from this company.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2022
GB
2 reviews
0 helpful votes
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Super easy shopping
July 22, 2022

Great company, lovely dress. Bought it for a wedding. Super chic.

Date of experience: July 22, 2022
California
1 review
0 helpful votes
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Jill Krantz
August 21, 2022

I was shopping a different site, Fashion Nova, but when I went to purchase the top, the site changed to Boutiquefeel. I ordered it anyway, but I felt 'tricked'.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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Dress Length
July 22, 2022

The dresses stopped at my ankles. I like my maxi dresses floor length. That way they can be dressed up or down.

Date of experience: July 22, 2022
Tennessee
1 review
0 helpful votes
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Maleah
July 22, 2022

Great product that's perfectly priced with fast shipping.

Date of experience: July 22, 2022
GB
1 review
0 helpful votes
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Boutiquefeel
August 21, 2022

Poor quality materials. Sizing misleading. Did not realise products came from China. Delivery quite prompt considering.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2022
GB
1 review
0 helpful votes
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Esther
July 22, 2022

Bought two colors. Lovely material. And cool too. Love them both

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
Illinois
1 review
0 helpful votes
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Sexy
July 22, 2022

Shipping seems to take longer one item ordered doesn't fit

Date of experience: July 21, 2022
Ohio
1 review
0 helpful votes
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Size runs small
August 21, 2022

Not accurate in size it runs smaller than what was stated

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
GB
1 review
0 helpful votes
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Excellent really value for money
July 21, 2022

Was very quick in delivering and excellent quality

Date of experience: July 21, 2022
Florida
2 reviews
0 helpful votes
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Leopard Pink Dress
July 21, 2022

Ordered a small and it fits perfect great experience

Date of experience: July 21, 2022
Nebraska
1 review
0 helpful votes
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Babydoll lingerie
August 20, 2022

I was very disappointed when I received my purchase. It was a lot shorter than pictured.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
GB
1 review
0 helpful votes
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Quality clothes
July 21, 2022

Highly recommended. Quick delivery. Nice colours. No issues

Date of experience: July 21, 2022
New York
1 review
0 helpful votes
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Pretty lace but cut too small
August 20, 2022

No issues with the website. I'm dissatisfied with my item but able to return it based on your location it would cost me more than it is worth to return it.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
GB
1 review
0 helpful votes
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Awful
August 20, 2022

Just totally awful I have been trying to get a refund and delivery address to send the item back to and the live chat still hasn't given me any details :(

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.