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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very efficient with delivery and great price. I would definitely order from
Boutiquefeel again.
The items I purchased were packaged professionally and delivered on time.
I can't believe you don't let people return things. That is so unfair with online shopping and this is the first time I've experienced it. Never again will I shop from you!
Well I will never order from here again, bought 295 dollars of stuff an could only wear about 4 things. What I could wear however are beautiful. My daughter made out with some of the other clothes.
Quick and easy the items were quick to come and well packed
Delivered well packaged and in a timely manner, clothes true to size and good quality
Overall I am satisfied with the service,
No major delays. Sizes were ok. The fabrics are not the good qualities...
Other than that everything went fine... I will order again in the future.
Delivery took longer than expected and while I loved the dress, it was too small. I couldn't find anywhere on their website to print out an exchange slip or start the exchange process -- I had to use their "reply usually within 24 hours" chat feature. I was informed the return/exchange window had closed and that they couldn't help me. I explained the situation and that I liked the dress but needed a size that would fit, and politely requested an exception. The customer service rep repeatedly refused and now I'm stuck, never to shop at Boutiquefeel ever again.
Arrived quickly but unfortunately is the worst looking thing I've ever bought. It's shapeless, oversized, horrible material that doesn't reflect what is in the photo. Photo doesn't show that it is totall sheer. It's back in It's bag and going in the bin.
Never have any problems Happy with clothes received good price
Probably should have read more detail on the material. It was like polyester, nothing like what I imagined. Wasn't suitable for what I needed. It was also much smaller than I expected.
Very easy to shop. Took a long time to get order though. When it arrived shoes were small. K wear 9.5 and got a 41. Should have gotten 42. I has to add more elastic to shoe. Real pain to do. But it would have taken forever to get correct size.
There was no communication from the company about an order confirmation or when my order was shipped or delivered. I think they do that on purpose so you can't return items that are defective. Really poor customer service.
Very unhelpful when asked to return the item charged delivery and it cost to much to return the item
Bit longwinded but got there in the end
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

