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Boutiquefeel Reviews Summary
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
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Took 3 weeks before I received my item. At one point I was wondering if I was gonna received it at all. Nevertheless I am very pleased with the item.
Never received my necklace! White top was paper thin.
Lovely casual dress only downside is the material not best quality in my opinion
Fast and reliable delivery, good quality dresses, good value for money
Easy to navigate, I like the help with sizing. A lot of cited items, but not many in a plus size for my 42 G boobs
Shopping is easy enough. Haven't received any of the products yet.
A size filter would be nice. So many lingerie and bras itl do not come in a 3XL or 42G. Otherwise the website is easy to navigate.
Easy shopping experience and most products are in expensive... and they use black models
Very easy to make purchase. Follow through from starry to finish. Been really great experience. Thank you
Dress awful
Contacted customer service for a refund
Offered 10% refund to keep dress
I declined
Offered 20% refund and keep the dress
I declined
Lastly offered 30% refund and yes, I declined. Lost my temper and demanded a full refund as it is not fit for purpose. They have agreed. At the moment. Waiting for a return slip. When they receive it they will refund me the dress cost - £4 postage costs.
I will never buy from this site again.
Please avoid
Very disappointed in items, will be returning them
No issues at all. Received in very timely manner. Dress was just like described. Same as as picture.
Overall great experience with Boutiquefeel. Love the merchandise and pricing. Excellent shipping and delivery.
I was a bit disappointed in the communication for delivery. After ordering, I received an email immediately but no additional emails were sent and then one day the package appeared.
Also, the two items I purchased were a bit different from the pictures. One being the material and the other the way the item looks on me
Never ordered from here before but thought I'd take the gamble especially as price was so reasonable. Items not too long to come and we'll packaged. Good communication throughout have recommended.
Quick delivery, product was as described, great quality, very satisfied
Took long to get merchandise, was to small and material was cheap
No good, long time to arrive, the fabric is no that I expected
Na foto achamos lindo, quando recebemos, nos surpreendemos com a má qualidade dos tecidos
The dress is far too small. I'm a small /medium in everything and bought this dress in medium. It's far too tight.
Dress took longer to arrive than expected when it arrived it was 3 times bigger than the size. I sent a message to have it returned. It took at 10 messages to your team for them to eventually send me a label to return item. Still waiting on my money back. Will not be recommending your company. Should of checked reviews before i ordered as see a lot of people had same issues please return my money asap
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Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members