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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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The product I bought was absolutely different then what was on the picture. Completely small, like for a doll. And it arrived broken already. I tried to claim refund but noone was there to actually communicate with me. Never more!
You know I love the cut but when you get these garments in and you hold them in your hand the sewing is really substandard it's irregular and the material just lacks the feel of quality is just a cheap polyester. The pictures feel a lot better than the quality of the product really is.
Half of my order never arrived they said it would be two days later to ship and it's now been weeks.
My first order several months ago one item never came and they refused to help me. So they packed up a partial order skipped one item and then just set out too bad on you. That's really poor customer service.
Dress was cheaply made and see through and when I asked for a refund I had to pay to return it and was only refunded the cost of the dress so I actually only got £4 back in total taking away two lots of postage. They also tried to bribe me into taking a 20% refund instead of the full price.
Easy to use website. Nice products. Look forward to given my order as a present
Easy to use website. Nice products. Look forward to given my order as a present
They didn't send the size ordered and it took a month to get it
I didn't get the shirt for my
Daughters birthday on 3/4
Photos on the web look really good but the pink metallic bikini was tiny and bra straps too short (child size) - not impressed
Esas mascarillas aplastan la nariz y la boca y no puede uno respirar fácil. No las puedo usar
I still haven't received my items and it's been awhile since they were ordered.
It seems unheard of for me to do a survey, without taking into account that my product has not arrived and it took a month to arrive
It took forever to get my shipment and when I finally got it two of the items were cheap made and way too small. Not true to size at all.
Good choices in clothing, the delivery is slow and im not yet able to give feedback on the return process but I will since i am making a return I will see how long it takes to get credited.
Good choices in clothing, the delivery is slow and im not yet able to give feedback on the return process but I will since i am making a return I will see how long it takes to get credited.
My item still hasn't been delivered to me after a long time waiting! I have no been informed where it is nor have I had a refund
Placed an order it took my money from my account but told me it didn't on the site... how do i get my money back..
I made an order a month or so ago and have not received it, I tried to follow the link in the email that said an account had been set up but there's some glitch that stops you from doing a password and you can't access, I looked online and many people have had problems with this site - I would recommend not using at all
Is the first time my wife order from this website she's very Disappointed everything she ordered was to small she order large size and compare to other websites this was way to small
I'm still waiting on 2 dresses. I paid for the "fast delivery" but it's almost been a month. The other 3 I received in the last week, so about 3 weeks shipping. Overall the material isn't great, very thin, but some can work still. Probably won't order again.
Some items took a little longer to arrive, but worth the wait! I love all of the clothes I ordered! Will purchase here again! Thank you!
I cant rate anything cause I haven't received it yet!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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