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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Absolutely shocking material
April 19, 2021

The product I bought was absolutely different then what was on the picture. Completely small, like for a doll. And it arrived broken already. I tried to claim refund but noone was there to actually communicate with me. Never more!

Date of experience: March 20, 2021
Utah
1 review
0 helpful votes
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You know I love the cut but when you get these garments in and you hold them in your hand the sewing is really substandard it's irregular and the material just lacks the feel of quality is just a cheap polyester. The pictures feel a lot better than the quality of the product really is.

Half of my order never arrived they said it would be two days later to ship and it's now been weeks.

My first order several months ago one item never came and they refused to help me. So they packed up a partial order skipped one item and then just set out too bad on you. That's really poor customer service.

Date of experience: March 20, 2021
GB
1 review
0 helpful votes
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Not again.
April 19, 2021

Dress was cheaply made and see through and when I asked for a refund I had to pay to return it and was only refunded the cost of the dress so I actually only got £4 back in total taking away two lots of postage. They also tried to bribe me into taking a 20% refund instead of the full price.

Date of experience: March 20, 2021
GB
1 review
0 helpful votes
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Good shopping experience
March 20, 2021
Updated review

Easy to use website. Nice products. Look forward to given my order as a present

Date of experience: March 19, 2021

Easy to use website
February 25, 2021
Previous review

Easy to use website. Nice products. Look forward to given my order as a present

Date of experience: February 25, 2021
New York
1 review
0 helpful votes
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Super upset
April 19, 2021

They didn't send the size ordered and it took a month to get it

Date of experience: March 19, 2021
Virginia
2 reviews
0 helpful votes
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I didn't get myStuff her
April 19, 2021

I didn't get the shirt for my
Daughters birthday on 3/4

Date of experience: March 19, 2021
GB
1 review
0 helpful votes
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Photos on the web look really good but the pink metallic bikini was tiny and bra straps too short (child size) - not impressed

Date of experience: March 19, 2021
Florida
2 reviews
0 helpful votes
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Esas mascarillas aplastan la nariz y la boca y no puede uno respirar fácil. No las puedo usar

Date of experience: March 19, 2021
Massachusetts
1 review
0 helpful votes
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Dissatisfied customer
April 19, 2021

I still haven't received my items and it's been awhile since they were ordered.

Date of experience: March 19, 2021
GB
1 review
0 helpful votes
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Terrible
April 19, 2021

Would love to leave a review however I am still waiting for my product four weeks later

Date of experience: March 19, 2021
Canada
1 review
0 helpful votes
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I'm still waiting
April 18, 2021

It seems unheard of for me to do a survey, without taking into account that my product has not arrived and it took a month to arrive

Date of experience: March 19, 2021
Texas
1 review
0 helpful votes
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Not true to size
April 18, 2021

It took forever to get my shipment and when I finally got it two of the items were cheap made and way too small. Not true to size at all.

Date of experience: March 19, 2021
North Carolina
8 reviews
0 helpful votes
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The products were of good quality and good choices.
March 19, 2021
Updated review

Good choices in clothing, the delivery is slow and im not yet able to give feedback on the return process but I will since i am making a return I will see how long it takes to get credited.

Date of experience: March 19, 2021

Good choices in clothing, the delivery is slow and...
February 19, 2021
Previous review

Good choices in clothing, the delivery is slow and im not yet able to give feedback on the return process but I will since i am making a return I will see how long it takes to get credited.

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Dissatisfied
April 18, 2021

My item still hasn't been delivered to me after a long time waiting! I have no been informed where it is nor have I had a refund

Date of experience: March 19, 2021
Louisiana
1 review
0 helpful votes
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Took money
April 18, 2021

Placed an order it took my money from my account but told me it didn't on the site... how do i get my money back..

Date of experience: March 19, 2021
GB
1 review
0 helpful votes
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I have been ripped off!
April 18, 2021

I made an order a month or so ago and have not received it, I tried to follow the link in the email that said an account had been set up but there's some glitch that stops you from doing a password and you can't access, I looked online and many people have had problems with this site - I would recommend not using at all

Date of experience: March 19, 2021
North Carolina
1 review
0 helpful votes
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Sizes run small
April 18, 2021

Is the first time my wife order from this website she's very Disappointed everything she ordered was to small she order large size and compare to other websites this was way to small

Date of experience: March 18, 2021
Kentucky
1 review
0 helpful votes
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I'm still waiting on 2 dresses. I paid for the "fast delivery" but it's almost been a month. The other 3 I received in the last week, so about 3 weeks shipping. Overall the material isn't great, very thin, but some can work still. Probably won't order again.

Date of experience: March 18, 2021
New York
1 review
0 helpful votes
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Beautiful clothing!
March 18, 2021

Some items took a little longer to arrive, but worth the wait! I love all of the clothes I ordered! Will purchase here again! Thank you!

Date of experience: March 18, 2021
Georgia
1 review
0 helpful votes
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Never received my order!
April 17, 2021

I cant rate anything cause I haven't received it yet!

Date of experience: March 18, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.