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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very bad I have not received the shipment and any information
I still haven't received one of the items I ordered. I do not want to return the other items until I receive the final one as I don't know if it will be suitable or not but I am concerned that you are going to tell me I am outside of the refund period. The communication from you has been awful, it's very hard to get an update and even the items I have received took longer than expected. Yet despite all this, you were very quick to take my money. Extremely disappointing.
I am just waiting now to receive my delivery to make sure it is what it seems to be. So far I cant really rely on until I check the delivery deadlines and the quality of the products..
I am just waiting now to receive my delivery to make sure it is what it seems to be. So far I cant really rely on until I check the delivery deadlines and the quality of the products..
Love this site, easy ordering and description detail!
It's my first time shopping here so I'm nervous about being able to fit into the items ordered. All the models are so skinny and I am not so I'm going for it and will see what happens
It's my first time shopping here so I'm nervous about being able to fit into the items ordered. All the models are so skinny and I am not so I'm going for it and will see what happens
Nothing about this order was good - this is a bad experience - poor material - cheaply made - sizing not true
Sizes are very small and no details in packaging on how to return them
Nice products but sizes a bit small and colours not accurate match to site. Quality and delivery pretty good though.
Todavía no he recibido todo mi pedido, solo recibí 3 tangas, me falta recibir el conjunto y un tanga más
Tube un poco de problema para realizar el. Pedido pero bueno al final bien
The experience was okay, delivery was fast enough, but very expensive. But just beware if whover this particular piece is meant for, if they have a proportionately large buttocks, they may be hard pressed to fit it.
I was not pleased with my order. I feel like the company falsely advertised the merchandise. I received a little red dress thing. I thought it came with the garter belts and everything. I was not pleased. I still haven't received my other orders.
Was very easy to order, prices were ok, delivery time was about 2 weeks.
The only thing is the sizings were a bit on the small side, so you might to order a size or 2 up from your normal size.
I ordered a top that I expected to look like the one I saw on your website. It was too tight to wear, not nearly as loose as the photo. You should state what size the model is wearing and what her measurements are.
I haven't received my order yet, so there's no way to confirm that I like the product.
I ordered 2 pairs of shoes for my wife. After 10 days the tracking indicated that they has not left the warehouse. I contacted the customer service team to check progress and they replied that they had cancelled my order.
I asked if the order could continue and to advise the delivery timescales and they advised that had already cancelled the order.
Personally I won't use this company again. I am trying to unsubscribe from their marketing emails, but even that process does not work!
Avoid!
Easy from start to finish. But when my slippers arrived they were the wrong colour.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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