Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Boutiquefeel

Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey stargrey stargrey stargrey stargrey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
Follow Monica E.
Unfollow Monica E.
Share Review
Report Review

Very bad I have not received the shipment and any information

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
Follow Private F.
Unfollow Private F.
Share Review
Report Review

Still not received!
April 17, 2021

I still haven't received one of the items I ordered. I do not want to return the other items until I receive the final one as I don't know if it will be suitable or not but I am concerned that you are going to tell me I am outside of the refund period. The communication from you has been awful, it's very hard to get an update and even the items I have received took longer than expected. Yet despite all this, you were very quick to take my money. Extremely disappointing.

Date of experience: March 18, 2021
France
1 review
0 helpful votes
Follow AZIZA S.
Unfollow AZIZA S.
Share Review
Report Review

Not a good quality as seen on the picture
March 18, 2021
Updated review

I am just waiting now to receive my delivery to make sure it is what it seems to be. So far I cant really rely on until I check the delivery deadlines and the quality of the products..

Date of experience: March 17, 2021

I am just waiting now to receive my delivery to make...
February 23, 2021
Previous review

I am just waiting now to receive my delivery to make sure it is what it seems to be. So far I cant really rely on until I check the delivery deadlines and the quality of the products..

Date of experience: February 23, 2021
Texas
1 review
0 helpful votes
Follow Kim X.
Unfollow Kim X.
Share Review
Report Review

Great quality
March 17, 2021
Updated review

Love this site, easy ordering and description detail!

Date of experience: March 16, 2021

Love this site, easy ordering and description detail!
February 12, 2021
Previous review

Love this site, easy ordering and description detail!

Date of experience: February 12, 2021
Florida
1 review
0 helpful votes
Follow Katie D.
Unfollow Katie D.
Share Review
Report Review

Items do not fit like they do on models
March 16, 2021
Updated review

It's my first time shopping here so I'm nervous about being able to fit into the items ordered. All the models are so skinny and I am not so I'm going for it and will see what happens

Date of experience: March 15, 2021

It's my first time shopping here so I'm nervous about...
February 21, 2021
Previous review

It's my first time shopping here so I'm nervous about being able to fit into the items ordered. All the models are so skinny and I am not so I'm going for it and will see what happens

Date of experience: February 21, 2021
Minnesota
1 review
0 helpful votes
Follow Angella G.
Unfollow Angella G.
Share Review
Report Review

Awful material - cheap looking clothing
April 15, 2021
Updated review

Nothing about this order was good - this is a bad experience - poor material - cheaply made - sizing not true

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2021

So far so good
February 19, 2021
Previous review

So far so good - cant wait to see how the product is

Date of experience: February 18, 2021
GB
2 reviews
0 helpful votes
Follow juils I.
Unfollow juils I.
Share Review
Report Review

Sizes are way out
April 12, 2021

Sizes are very small and no details in packaging on how to return them

Date of experience: March 13, 2021
GB
1 review
0 helpful votes
Follow A L.
Unfollow A L.
Share Review
Report Review

Nice products but sizes a bit small and colours not accurate match to site. Quality and delivery pretty good though.

Date of experience: March 13, 2021
Spain
1 review
0 helpful votes
Follow Celia Y.
Unfollow Celia Y.
Share Review
Report Review

Todavía no he recibido todo mi pedido, solo recibí 3 tangas, me falta recibir el conjunto y un tanga más

Date of experience: March 13, 2021

Tube un poco de problema para realizar el. Pedido pero...
February 18, 2021
Previous review

Tube un poco de problema para realizar el. Pedido pero bueno al final bien

Date of experience: February 18, 2021
Australia
2 reviews
0 helpful votes
Follow Angus Q.
Unfollow Angus Q.
Share Review
Report Review

Couldn't fit over the booty
March 13, 2021

The experience was okay, delivery was fast enough, but very expensive. But just beware if whover this particular piece is meant for, if they have a proportionately large buttocks, they may be hard pressed to fit it.

Date of experience: March 12, 2021
New York
1 review
0 helpful votes
Follow Tenya H.
Unfollow Tenya H.
Share Review
Report Review

I was not pleased with my order. I feel like the company falsely advertised the merchandise. I received a little red dress thing. I thought it came with the garter belts and everything. I was not pleased. I still haven't received my other orders.

Date of experience: March 12, 2021
GB
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

Pretty LITTLE things
March 13, 2021
Updated review

Was very easy to order, prices were ok, delivery time was about 2 weeks.
The only thing is the sizings were a bit on the small side, so you might to order a size or 2 up from your normal size.

Date of experience: March 12, 2021

Very good, very easy
February 18, 2021
Previous review

Very good, very easy.

Date of experience: February 18, 2021
New York
1 review
0 helpful votes
Follow Melissa K.
Unfollow Melissa K.
Share Review
Report Review

I ordered a top that I expected to look like the one I saw on your website. It was too tight to wear, not nearly as loose as the photo. You should state what size the model is wearing and what her measurements are.

Date of experience: March 12, 2021
GB
1 review
0 helpful votes
Follow Cecil Z.
Unfollow Cecil Z.
Share Review
Report Review

Moderate
April 11, 2021

I bought two items, one was nice, but my first delivery was too small compared to the xxl size on the item.

Date of experience: March 12, 2021
GB
1 review
0 helpful votes
Follow Daniel X.
Unfollow Daniel X.
Share Review
Report Review

Average
April 11, 2021

It took a long time to come and the postage was expensive

Date of experience: March 11, 2021
Australia
1 review
0 helpful votes
Follow . X.
Unfollow . X.
Share Review
Report Review

.
March 11, 2021

.

Date of experience: March 11, 2021
New Hampshire
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

Not satisfied
April 10, 2021

I haven't received my order yet, so there's no way to confirm that I like the product.

Date of experience: March 11, 2021
Italy
1 review
0 helpful votes
Follow Giada U.
Unfollow Giada U.
Share Review
Report Review

Black body
March 11, 2021

I'd like the black body received
Good quality and price

Date of experience: March 11, 2021
GB
1 review
5 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Very disappointing
April 10, 2021

I ordered 2 pairs of shoes for my wife. After 10 days the tracking indicated that they has not left the warehouse. I contacted the customer service team to check progress and they replied that they had cancelled my order.
I asked if the order could continue and to advise the delivery timescales and they advised that had already cancelled the order.
Personally I won't use this company again. I am trying to unsubscribe from their marketing emails, but even that process does not work!
Avoid!

Date of experience: March 11, 2021
GB
1 review
0 helpful votes
Follow Jeanette S.
Unfollow Jeanette S.
Share Review
Report Review

Slippers
March 11, 2021
Updated review

Easy from start to finish. But when my slippers arrived they were the wrong colour.

Date of experience: March 10, 2021

Easy from start to finish
February 16, 2021
Previous review

Easy from start to finish.

Date of experience: February 16, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.