Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Boutiquefeel

Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey stargrey stargrey stargrey stargrey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Gail Q.
Unfollow Gail Q.
Share Review
Report Review

Shocking quality!
April 22, 2021

The jacket was of very poor quality not made from the tweed material as advertised and shown in the photos it's thin nylon and unwearable.

Date of experience: March 23, 2021
Sweden
1 review
0 helpful votes
Follow fernando T.
Unfollow fernando T.
Share Review
Report Review

Bad service
April 22, 2021

Things have not arrived and it takes a long time and nobody reports anything. I think they robbed me

Date of experience: March 23, 2021
GB
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Dissatisfied
April 22, 2021

I still have not received my order. Royal Mail say they have delivered the goods but I have still not received it. I even had to pay an extra £2.99 for them to deliver it.

Date of experience: March 23, 2021
New York
1 review
0 helpful votes
Follow Shan J.
Unfollow Shan J.
Share Review
Report Review

Watch who you but from
April 22, 2021

Never received what I bought, still waiting to see if this company is a hoax

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
Follow Natalya J.
Unfollow Natalya J.
Share Review
Report Review

Don't waist your money! Look for web site which will deliver, Amazon or e-bay. I order 3 items, 2 was out of stock, they gave me money back only partially!, 3d item - still waiting!

Date of experience: March 22, 2021
Illinois
1 review
0 helpful votes
Follow Kelly Q.
Unfollow Kelly Q.
Share Review
Report Review

Tiny masks
April 21, 2021

The masks I received appear to be child size or way too small for an adult. Very disappointed because I was looking forward to them so much

Date of experience: March 22, 2021
Florida
3 reviews
0 helpful votes
Follow Dawn P.
Unfollow Dawn P.
Share Review
Report Review

Waiting on refund for this item
April 21, 2021

Dress does not fit or look like the photo. I would like a refund and waiting to hear back on how to send the item back for full refund.

Date of experience: March 22, 2021
Norway
1 review
0 helpful votes
Follow Marius Q.
Unfollow Marius Q.
Share Review
Report Review

Not received product
April 20, 2021

I don't know. Never received the product. It's taken 3 weeks plus. Maybe it's good, have to wait and see, but the delivery time has not been good.

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
Follow Vicky M.
Unfollow Vicky M.
Share Review
Report Review

Will not buy anything els!
March 21, 2021
Updated review

Was charged more for delivery than said, was told a week after they had taken my money that 2 items were out of stock and I've had to wait 5 weeks for delivery, I won't be buying anything els!

Date of experience: March 21, 2021

Very quick & easy
February 27, 2021
Previous review

Very quick & easy

Date of experience: February 27, 2021
Virginia
1 review
0 helpful votes
Follow Tyre T.
Unfollow Tyre T.
Share Review
Report Review

Slowest shipping ever
April 20, 2021

It's been about a month and I still haven't received items. Of course I ordered over $100 and one of the items wasn't in stock and it was an ordeal to get it taken off. Once I found out it was coming out of China I tried to cancel the order but they said it was already in transit which was a lie because it's still hasn't left China as far as I know. They make it seem like it's american-owned company because it's on Facebook. You would think Facebook would monitor these companies a little better than letting any Joe blow advertise on their site. Honestly I hope the wife likes it and they fit because most the time you order s*** from China they don't fit right. I can promise I will never ever order from this company again.

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
Follow Bridget S.
Unfollow Bridget S.
Share Review
Report Review

All products
April 20, 2021

Very slow delivery. Sizes very small. Material very cheep.

Date of experience: March 21, 2021
California
1 review
0 helpful votes
Follow Candice J.
Unfollow Candice J.
Share Review
Report Review

Swimsuit is larger than depicted in sizing chart Pads in the breast area are very smalle and move around exposing

Date of experience: March 21, 2021
Poland
1 review
0 helpful votes
Follow Holly I.
Unfollow Holly I.
Share Review
Report Review

This is my favourite clothing brand fo4 the past year. Everyone stops me to comment on how gorgeous my clothes are

Date of experience: March 21, 2021
New Jersey
1 review
0 helpful votes
Follow R F.
Unfollow R F.
Share Review
Report Review

Horrible
April 20, 2021

Horrible experience. Inaccurate tracking info. Worst was I received my item and the underwear was sew wrong so it is all twisted cant even wear it.

Date of experience: March 21, 2021
Pennsylvania
1 review
0 helpful votes
Follow Wendell C.
Unfollow Wendell C.
Share Review
Report Review

Am trying to contact on messenger and ask for my order number y never have never had the shipping information worse page i see on my life i want to report like a spam to take your money

Date of experience: March 20, 2021
Wyoming
1 review
0 helpful votes
Follow Kira C.
Unfollow Kira C.
Share Review
Report Review

Just okay
April 20, 2021

Shipping took a really long time. One bra strap broke while putting it on for the first time, and one of the panties waist line isn't a stretchy material, making them hard to pull up and tight-fitting. But they are cute and I'll definitely wear them!

Date of experience: March 20, 2021
GB
1 review
0 helpful votes
Follow Amie I.
Unfollow Amie I.
Share Review
Report Review

Disappointed
April 19, 2021

The set that I ordered looked lovely on the website, but when it turned up it was completely different. I have been ripped off and I'm not impressed at all. I will not be using this company again!

Date of experience: March 20, 2021
California
1 review
0 helpful votes
Follow Caroline G.
Unfollow Caroline G.
Share Review
Report Review

It took over three weeks to receive my order and one of the items never showed up. The items that did arrive are low quality. There is no return or exchange information provided.

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Have not received my order
April 19, 2021

I received an email over a month ago stating my order will be delayed. I still haven't received my order or further updates

Date of experience: March 20, 2021
Illinois
1 review
0 helpful votes
Follow Irene P.
Unfollow Irene P.
Share Review
Report Review

Masks ordered
April 19, 2021

The masks are too small for adults. They look like kids masks and are tight when worn. They don't look like what's on the photos. Very disappointed.

Date of experience: March 20, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.