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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Reliable service. Items, delivered, as described.! 1st time ordering.
Shopping experience was good. I just feel some of the masks are not represented correctly. I was disappointed when I received them and I could only wear one.
If you want to have something spezial you will find it on this Page! The designes are diffrent to the clothes what you can buy in the EU. Prize and quality is really good. If you need your order quick don't use it. Also you will not know when your package will arrive because of no tracking. But it seams it will arrive. I will try it again!
The shoes are.the wrong size and the black hot pants. I've been trying to send it back, asked for address, no proper reply
I'm really disappointed with the product because it isn't what I expected. The sizing is all wrong.
The speed of delivery was extremely quick and the dress itself is a lovely fit and of high quality
The dress is a disgrace nothing like the pictures or description. Awful quality and sizing is all wrong. Fit enough for the bin.
Will not use this service again
I didn't get my whole order... I ordered 3 tops and just got one...
Quick & easy delivery, but I found the quality of this item poor & didn't look anything like the picture.
What I want. The service is good the product is usually very good and usually fits very well unfortunately this last order was not a good fit so I had to return it which is not a bad thing because they do give me my money back.
Came quickly and look lovely very good quality and feminine
The items look like as shown but the sizes are not what they say. Everything was too small and now I have to send them back. They already took forever to come.
Horrible! I placed a order and never got it and some how the email for my order vanished so I could no longer track my order. The site should know my orders and have them on there when you return. You should'nt have to go to the bogus email and copy your order number and then go back to the site. When I was tracking the package it didn't make any movement for just under a month. Do not order from them! I still don't know if I'll ever get what I ordered or if it was overall a scam!
Not good at all.
Return service was horrible.
Non truth about returns.
Not a good experience at all; will not shop at Boutiquefeel every again.
Matter of fact; clothes on site looked photo compromised because the items on receipt is not as pictured on the website.
Big time deception.
Website is easy to navigate, and order processing is simple.
Order was delivered quickly, and I am totally satisfied
Website is easy to navigate, and order processing is simple
Great choice just hope it looks as good on arrival
Great choice just hope it looks as good on arrival
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

