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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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New York
3 reviews
0 helpful votes
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Review of shoes purchased
June 7, 2021

Easy and shipping was fast and easy. Love the variety

Date of experience: June 7, 2021
Nevada
1 review
0 helpful votes
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Buena
June 7, 2021

Mi Esxperinecoa estuvo buena me Gusto mucho Gracias

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Disappointed
July 7, 2021

The size didn't match the chart on the site and was therefore too small.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2021
AE
1 review
0 helpful votes
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Clothes
July 7, 2021

Delivery was fine although not speedy. Clothes look nice on but they are poor quality and see through.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2021
Australia
1 review
0 helpful votes
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Great
June 7, 2021

Service was great. I love the shorts. I'm gonna need to buy more.

Date of experience: June 7, 2021
New Zealand
2 reviews
0 helpful votes
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Elaine
June 7, 2021
Updated review

Looking good so far I have been leased with the top

Date of experience: June 7, 2021

Looking good so far
May 3, 2021
Previous review

Looking good so far

Date of experience: May 2, 2021
Cyprus
2 reviews
0 helpful votes
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Lovely Toos
June 7, 2021
Updated review

Goods matched descriptions perfectly. Size came up a little small

Date of experience: June 6, 2021

Easy to order good description of goods
May 1, 2021
Previous review

Easy to order good description of goods.

Date of experience: May 1, 2021
Texas
1 review
0 helpful votes
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Nice items
July 7, 2021

Nice items but you should work on your sizing. I'm a thick woman but I know what xl is and thats what I ordered but your items sizes are depicted the publics vision and not real sized.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
GB
1 review
0 helpful votes
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Quick replies from Boutiquefeel
July 7, 2021

As said in previous review disappointed with top but Boutiquefeel were really good and quick at replying with return details and refunding was also very quick

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
Texas
1 review
0 helpful votes
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Don't buy from this seller
June 6, 2021
Updated review

Clothes look great in their photos, but the actual product is poorly made. Also the wait time is horrible. It took over three months to get my items.

Date of experience: June 6, 2021

Lots of variety and inexpensive
April 20, 2021
Previous review

Lots of variety and inexpensive. Can't wait to see quality.

Date of experience: April 20, 2021
GB
2 reviews
0 helpful votes
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Review
June 6, 2021

Overall very good very quick and lovely product would like to order a different colour very soon

Date of experience: June 6, 2021
Colorado
1 review
0 helpful votes
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Meh
July 6, 2021
Updated review

Communicating with their customer support online was an absolute travesty.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021

Easy peasy
July 28, 2020
Previous review

Easy peasy. Except I couldn't figure out how to make multiple orders of different versions of the same product.

Date of experience: July 27, 2020
Canada
1 review
0 helpful votes
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Mother's Day flowers
June 6, 2021

I just thought the bouquet would be a little larger and for the price the vase should be included

Date of experience: June 6, 2021
Canada
1 review
0 helpful votes
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Haven't seen the credit for the items I didn't receive

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
Canada
1 review
0 helpful votes
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Nice quality
June 6, 2021

Took a little long to get. But products were as advertised. And sizing was accurate.

Date of experience: June 6, 2021
Switzerland
1 review
3 helpful votes
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Waste of money
July 6, 2021

Ordered XL to get a "loose" effect, but its still small - fits like M and does absolutely not look as on picture - very cheap look. Waste of money.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
Maryland
2 reviews
0 helpful votes
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Satisfied
June 6, 2021

Order shipped & received quickly. So glad my shirt looks exactly like advertised.

Date of experience: June 6, 2021
Louisiana
1 review
0 helpful votes
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Misfit
July 6, 2021

Lousy, poorly made, to tight in the top and way to big on the bottom!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
GB
2 reviews
0 helpful votes
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Disappointed
July 6, 2021
Updated review

I have been a customer for a while, my last order has not yet been delivered, & i have been told some items are out of stock.
Why do you not, at time of payment, inform your clients of stock availability?

Items eventually arrived, they were very poor quality, nothing like the advert, I may never deal with you again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021

I have been a customer for a while, my last order has...
May 31, 2021
Previous review

I have been a customer for a while, my last order has not yet been delivered, & i have been told some items are out of stock.
Why do you not, at time of payment, inform your clients of stock availability?

Date of experience: May 1, 2021
South Carolina
1 review
0 helpful votes
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The best
June 6, 2021

Very professional on point. On time and true to the picture.

Date of experience: June 6, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.