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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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A bit disappointed because of size not being true to measurements
The dress is okay, but the other was very poor quality.
I purchased many items and would say that 50% were great and the panties were much too small, as to standard sizes. Make sure you order the right size, as they run small.
Unfortunately, the three tops I ordered bore very little resemblance to the pictures on the website. The pictures made them look like good quality items, well shaped and nice material. Sadly, two of the tops were huge and shapeless, one was a completely different shade of blue, one was much smaller than the medium size it claimed to be, and all looked and felt like cheap nylon. They just looked cheap and nasty. All have been returned for a refund but you don't get the shipping costs back.
Great product and a great service. I wouldn't hesitate to recommend this product and company to all my friends. Thank you.
I had a very hard time getting the address to send my items back to. I finally got the address and returned the items but it's been weeks and I have not received my credit yet.
Happy with delivery. Didn't take to long to arrive, good quality!
Ordered 3 tops for summer, all are really nice and are great prices, the same size was ordered in all 3 tops 2 are perfect fit but one was far too small which was very disappointing as I had to wait about a monthvfor delivery
Great experience! The delivery came within three weeks and the quality of the clothing is good. I would definitely recommend shopping at boutiquefeel
Took forever and to arrive. Almost 2 weeks more then delivery stated
I thought the product was going to fit better than it did however the advertising in the website was easy to use and I enjoyed the styles
These items all took quite awhile to get, I even had to change my address in the middle of the order, but the communication was good and everything eventually arrived. For the most part the sizes fit. Overall, I am pleased.
Waited well over the expected timescale of max. 18 days and did not receive the promised e-mail to tell me it was on it's way. Products were also not if expected quality.
Mi experiencia ha sido muy buena, el pedido llegó rápido y los vestidos se ajustan bien a la realidad y a la talla... a ecepción de un mono que quisiera devolver, ya que me quedó muy pequeño y no se como hacer el cambio.
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Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

