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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Australia
1 review
0 helpful votes
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Too small
July 6, 2021

I'm disappointed in my purchase as I used the size chart as a guide and I ordered a medium size but by shirts are too small and I need a large. I was really looking forward to wearing my new shirts but now they cannot be worn as they don't fit me.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
Spain
1 review
0 helpful votes
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Las tallas son muy grandes.
July 6, 2021

. tallas muy grandes. Queda muy ancho. Y las tiras de las mangas tambien

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
California
1 review
0 helpful votes
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Half way good
July 6, 2021

Ordered 2 pairs and only one item was correct to size

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2021
Washington
1 review
0 helpful votes
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Tik Tok leggings
July 6, 2021

Took forever to get here. Was not given tracking info. Leggings are see through.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2021
District of Columbia
1 review
0 helpful votes
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I like it but to large for face
June 6, 2021
Updated review

I hope I can get the order faster but it took about 16 days

Date of experience: June 5, 2021

I hope I can get the order faster
May 1, 2021
Previous review

I hope I can get the order faster

Date of experience: May 1, 2021
GB
1 review
0 helpful votes
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My review
June 5, 2021
Updated review

Easy to shop. I was disappointed with the fit of the items. It has put me off buying clothes online ‍

Date of experience: June 5, 2021

Easy to shop
May 1, 2021
Previous review

Easy to shop. Prices look great for great looking items.

Date of experience: May 1, 2021
Florida
2 reviews
0 helpful votes
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Satisfaction Guaranteed
June 5, 2021

Good quality and beautiful garments. Perfect fit. All items fits true to size.

Date of experience: June 5, 2021
Texas
1 review
0 helpful votes
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Awesome store
June 5, 2021

Love this store! It's definitely not a scam, and the products are good!

Date of experience: June 5, 2021
GB
1 review
0 helpful votes
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Slow delivery
June 5, 2021

Out of 3 items two were great, a decent quality, but one bad fit and cheap fabric, looked nothing like the picture when it was on

Date of experience: June 5, 2021
GB
1 review
0 helpful votes
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Long delivery wait
June 5, 2021
Updated review

Nice and easy to use website except when tried to set up account. Products pretty good but very long wait for delivery 1 month, still waiting for 2nd part of order, ordered on same day 01 May 2021

Date of experience: June 5, 2021

Nice and easy to use website except when tried to set...
May 1, 2021
Previous review

Nice and easy to use website except when tried to set up account

Date of experience: May 1, 2021
Ohio
1 review
0 helpful votes
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Me
July 5, 2021

Worse shipping time ever! A month and a half. Also type of material of clothes was different then I expected

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2021
Estonia
1 review
0 helpful votes
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Smaller than I expected
June 5, 2021

Smaller than I expected for size XL, but still managed to try it and wear it on picture, so i survive, but not so exited about size

Date of experience: June 5, 2021
GB
1 review
5 helpful votes
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I am happy with most of my order.
I was worried about ordering on line from abroad as I'd had previous bad e oeriebce eith orders from China which I never received.
Fortunately all arrived after 5-6 weeks from order date.
All reasonable priced and a bit different to what you see in the high street shops. Sizes are hit & miss but most items fit perfect.

Overall very happy.

Date of experience: June 5, 2021
GB
1 review
0 helpful votes
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Satisfied
June 5, 2021

Happy with my purchases but did take a few weeks for delivery

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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Uk customer
July 4, 2021

To start with I thought they were an American company. I was looking forward to some new clothes, but have been disappointed with the time it took to receive my goods nearly 5 weeks, the quality of the fabric and the sizing. I won't shop here again and its to complicated to return items.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Canada
2 reviews
0 helpful votes
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I have learned that purchasing online in some cases is not the best decision. Clothing less than quality product and not what it looks like in the pictures

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Canada
2 reviews
0 helpful votes
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Beautiful products
June 4, 2021
Updated review

So far so good we'll see how long it takes to get here and how the product is, excited

Date of experience: June 4, 2021

So far so good we'll see how long it takes to get here...
April 30, 2021
Previous review

So far so good we'll see how long it takes to get here and how the product is, excited

Date of experience: April 30, 2021
Virginia
1 review
0 helpful votes
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Review
July 4, 2021

I don't like the dresses I ordered and I hope to get a full refund

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
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Wrong Size
July 4, 2021

Items ordered are too small. At best they will fit a size Medium. Shipping took a long time

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Not Very Happy
July 4, 2021

The items are cheaply made and not as pictured or described. I've emailed asking for a refund but have not heard back. I guess I may end up having to eat this one. I'm soncerned because I ordered some dresses too and might be stuck on those when they arrive also. Don't plan on ordering from this site eer again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.