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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I'm disappointed in my purchase as I used the size chart as a guide and I ordered a medium size but by shirts are too small and I need a large. I was really looking forward to wearing my new shirts but now they cannot be worn as they don't fit me.
. tallas muy grandes. Queda muy ancho. Y las tiras de las mangas tambien
Ordered 2 pairs and only one item was correct to size
Took forever to get here. Was not given tracking info. Leggings are see through.
I hope I can get the order faster but it took about 16 days
Easy to shop. I was disappointed with the fit of the items. It has put me off buying clothes online
Good quality and beautiful garments. Perfect fit. All items fits true to size.
Out of 3 items two were great, a decent quality, but one bad fit and cheap fabric, looked nothing like the picture when it was on
Nice and easy to use website except when tried to set up account. Products pretty good but very long wait for delivery 1 month, still waiting for 2nd part of order, ordered on same day 01 May 2021
Nice and easy to use website except when tried to set up account
Worse shipping time ever! A month and a half. Also type of material of clothes was different then I expected
Smaller than I expected for size XL, but still managed to try it and wear it on picture, so i survive, but not so exited about size
I am happy with most of my order.
I was worried about ordering on line from abroad as I'd had previous bad e oeriebce eith orders from China which I never received.
Fortunately all arrived after 5-6 weeks from order date.
All reasonable priced and a bit different to what you see in the high street shops. Sizes are hit & miss but most items fit perfect.
Overall very happy.
To start with I thought they were an American company. I was looking forward to some new clothes, but have been disappointed with the time it took to receive my goods nearly 5 weeks, the quality of the fabric and the sizing. I won't shop here again and its to complicated to return items.
I have learned that purchasing online in some cases is not the best decision. Clothing less than quality product and not what it looks like in the pictures
So far so good we'll see how long it takes to get here and how the product is, excited
So far so good we'll see how long it takes to get here and how the product is, excited
Items ordered are too small. At best they will fit a size Medium. Shipping took a long time
The items are cheaply made and not as pictured or described. I've emailed asking for a refund but have not heard back. I guess I may end up having to eat this one. I'm soncerned because I ordered some dresses too and might be stuck on those when they arrive also. Don't plan on ordering from this site eer again
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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