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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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New Jersey
1 review
0 helpful votes
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Shorts
July 15, 2021

I asked for x large got a small not happy with product will not order again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Better quality
July 15, 2021

Improve your quality and delivery time bc this is not it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
GB
2 reviews
0 helpful votes
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Very satisfied
June 15, 2021

Could not find away of deducting the 15% off that you had offered me

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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I did not think the shirt was at all close to the true size. I wear size 2 and 4 and the size M was like a
Extra extra size small.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Disappointed
July 15, 2021

Products take a. Long time and are not of good quality
Won't be wearing either

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Tops hit and miss
July 15, 2021

Takes ages to arrive and you don't know what your getting

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
Florida
1 review
0 helpful votes
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Terrible return picy
July 15, 2021

Bad. Dress did not fit. Return policy a problem. Seriously, 20% on the return and I still have not received it. Will never order from you again.

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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Good Products
June 15, 2021

Great products.
Don't towel to long to deliver. Looks great on my women!

Date of experience: June 14, 2021
Maryland
1 review
0 helpful votes
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Customer Service
June 15, 2021
Updated review

The customer service on my one return was top notch I'll have to admit. Cherry was most helpful and the refund was immediate. I was totally surprised.

Date of experience: June 14, 2021

Little confusing with the buy 5 for $69.00 I bought...
May 11, 2021
Previous review

Little confusing with the buy 5 for $69.00 I bought five but apparently the one item didn't count

Date of experience: May 10, 2021
New York
1 review
0 helpful votes
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Fresh
June 14, 2021

Order date to delivery was quick! Quickest I have experienced.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Black dress
July 14, 2021

As I'm only size uk 14 but with large bust

I ordered 2XL & couldn't even get it on
Very disappointed….&hole in the left side where stitches missing!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Very good and prompt
June 14, 2021

Good no hassle prompt service received before time was stated

Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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To small to tight
July 14, 2021
Updated review

Loved the look of the clothes but way to small. I even purchased a size above what I usually wear and still way to small

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021

So far very good
April 27, 2021
Previous review

So far very good. Glad i could find the site.

Date of experience: April 27, 2021
Georgia
1 review
0 helpful votes
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Disappointed
July 14, 2021

I tried to use the rating system for each item, but when selecting anything lower then a 3, the system automatically filled in the 3-5 stars.

While I am pleased with the clothing, the shoes arrived dirty and stained. I am in the process of cleaning them. I will include pictures below.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
Kansas
1 review
0 helpful votes
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Dislike
July 14, 2021

Jeans were not like pic at all. Looked like granny jeans

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Do not purchase
July 14, 2021

Cheek to call the piece of material a jacket - not worth the money at all. I will not purchase from here again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Miss AM Spencer
June 14, 2021

Great tops, fab service, good delivery, will definitely use site again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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Recieved
July 14, 2021

Took a long time to arrive. Nice material. Always get a size or 2 larger.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021
New Jersey
1 review
0 helpful votes
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Looking forward to receiving my merchandise! Looks beautiful

Date of experience: June 14, 2021

Looking forward to receiving my merchandise!
May 9, 2021
Previous review

Looking forward to receiving my merchandise! Looks beautiful

Date of experience: May 9, 2021
Ohio
1 review
0 helpful votes
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Disappointing
July 14, 2021

The response from emails was good but your products are not what you advertise, but I guess thats the risk you take from an internet store. I'll never purchase from you or any internet store again. The sizes are never accurate, what you receive is never like the picture and they are poorly made.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.