Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I did not think the shirt was at all close to the true size. I wear size 2 and 4 and the size M was like a
Extra extra size small.
Products take a. Long time and are not of good quality
Won't be wearing either
Bad. Dress did not fit. Return policy a problem. Seriously, 20% on the return and I still have not received it. Will never order from you again.
The customer service on my one return was top notch I'll have to admit. Cherry was most helpful and the refund was immediate. I was totally surprised.
Little confusing with the buy 5 for $69.00 I bought five but apparently the one item didn't count
As I'm only size uk 14 but with large bust
I ordered 2XL & couldn't even get it on
Very disappointed….&hole in the left side where stitches missing!
Loved the look of the clothes but way to small. I even purchased a size above what I usually wear and still way to small
I tried to use the rating system for each item, but when selecting anything lower then a 3, the system automatically filled in the 3-5 stars.
While I am pleased with the clothing, the shoes arrived dirty and stained. I am in the process of cleaning them. I will include pictures below.
Jeans were not like pic at all. Looked like granny jeans
Cheek to call the piece of material a jacket - not worth the money at all. I will not purchase from here again.
Looking forward to receiving my merchandise! Looks beautiful
Looking forward to receiving my merchandise! Looks beautiful
The response from emails was good but your products are not what you advertise, but I guess thats the risk you take from an internet store. I'll never purchase from you or any internet store again. The sizes are never accurate, what you receive is never like the picture and they are poorly made.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

