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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very good arrived late but that was due to postal & falling over a bank holiday week but once arrived I was happy with my purchase it's lovely
Waited a little while for delivery however was in no hurry so didnt matter. Tops are nice but not as good quality as i thought
Easy enough, but the item is less useful than I'd hoped it would be.
Cheap quality products. I'm not impressed with the product or ship times which are more than one month long.
Satisfied top arrived and very happy product good value
Okay. Careful read the items material, don't just look at the pictures.
Outfits are nice but shipping no matter if you select express, it will take over a month to get and the tracking they offer never updated. Always said shipping label made awaiting package.
Long wait. Poor quality. Will never order from this company again
Prodotti soddisfacenti in relazione a quanto visto on line.
Got several items. The order shipped faster than expected. Materials are good.
Arrived really quickly, lower quality than expected
Discount rate is always wrong on what item it says it's for. Basically it just picks the lowest price item. Stop lying and do business truthfully.
Lack of communication - order shows up missing two items. No invoice, note or any communication on them. They showed up four days later.
Size chart doesn't match one item from the next. It's a crap shoot on getting sizes right with your clothes.
Discount rate is always wrong on what item it says it's for. Basically it just picks the lowest price item. Stop lying and do business truthfully.
The tops & ear rings are just great although it took a long time to receive them!
Good website, easy to navigate, prompt response, delivery was average in speed, product was as described
Was very pleased with my overall experience. Although the top didn't fit as hoped, I was very impressed with the company, fast shipping and great follow up. Will buy from here again
Waited a while before delivery, can't remember how long but seemed weeks to me, offered me 20% off price to keep as would have had to pay shipping costs to return.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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