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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Excellent
June 14, 2021

Very good arrived late but that was due to postal & falling over a bank holiday week but once arrived I was happy with my purchase it's lovely

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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First experience
June 14, 2021

Waited a little while for delivery however was in no hurry so didnt matter. Tops are nice but not as good quality as i thought

Date of experience: June 14, 2021
Connecticut
1 review
0 helpful votes
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Easy enough, but the item is less useful than I'd hoped it would be.

Date of experience: June 13, 2021

Easy
November 25, 2020
Previous review

Easy

Date of experience: November 25, 2020
Canada
1 review
0 helpful votes
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Nice
June 13, 2021

Good good goood good good good good good goood good good

Date of experience: June 13, 2021
South Carolina
1 review
0 helpful votes
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Cheap quality products. I'm not impressed with the product or ship times which are more than one month long.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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Good
June 13, 2021

Satisfied top arrived and very happy product good value

Date of experience: June 13, 2021
Brazil
1 review
0 helpful votes
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Great Buy
June 13, 2021

Quick delivery, size fits perfect, quality material

Date of experience: June 13, 2021
Canada
1 review
0 helpful votes
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Just ok
July 13, 2021

Okay. Careful read the items material, don't just look at the pictures.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Virginia
2 reviews
0 helpful votes
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Decent product, terrible shipping
July 13, 2021

Outfits are nice but shipping no matter if you select express, it will take over a month to get and the tracking they offer never updated. Always said shipping label made awaiting package.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Georgia
1 review
0 helpful votes
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Poor
July 13, 2021

Long wait. Poor quality. Will never order from this company again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
Italy
1 review
0 helpful votes
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Valutazione giugno
June 13, 2021

Prodotti soddisfacenti in relazione a quanto visto on line.

Date of experience: June 13, 2021
Missouri
1 review
0 helpful votes
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Great buy!
June 13, 2021

Got several items. The order shipped faster than expected. Materials are good.

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Arrived really quickly, lower quality than expected

Date of experience: June 12, 2021
Texas
1 review
2 helpful votes
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Discount rate is always wrong on what item it says it's for. Basically it just picks the lowest price item. Stop lying and do business truthfully.

Lack of communication - order shows up missing two items. No invoice, note or any communication on them. They showed up four days later.

Size chart doesn't match one item from the next. It's a crap shoot on getting sizes right with your clothes.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2021

Discount rate is always wrong on what item it says...
November 21, 2020
Previous review

Discount rate is always wrong on what item it says it's for. Basically it just picks the lowest price item. Stop lying and do business truthfully.

Date of experience: October 22, 2020
Canada
1 review
0 helpful votes
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Tip top dressed!
June 12, 2021

The tops & ear rings are just great although it took a long time to receive them!

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Purchases
June 12, 2021

No problem ordering, shipping too a little while longer than I thought. 1 item doesn't fit but can't return

Date of experience: June 12, 2021
Canada
1 review
0 helpful votes
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Great company
June 12, 2021

Good website, easy to navigate, prompt response, delivery was average in speed, product was as described

Date of experience: June 12, 2021
Canada
1 review
0 helpful votes
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Overall good
June 12, 2021

Was very pleased with my overall experience. Although the top didn't fit as hoped, I was very impressed with the company, fast shipping and great follow up. Will buy from here again

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Waited a while
July 12, 2021

Waited a while before delivery, can't remember how long but seemed weeks to me, offered me 20% off price to keep as would have had to pay shipping costs to return.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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My review.
June 12, 2021

Nice products received. Would order from them again.

Date of experience: June 12, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.