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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very pretty and nice material but very very short!
Dissapointing, the parcel didn't take too long to come but one of the items was out of stock and I got a refund for it
La entrega fue en el tiempo prometido. Pero el vestido tenía un defecto en un tirante.
Shocking and bad. Not worth the money or wait and really passed of with item will never buy from there again
The wait for the order was to long and I wasn't happy with my product as the jeans were nothing like as advertised
Good for a first time buyer from boutique feel, Iwasa little unsure at first but when the dress arrived it was nice and as it shows in the picture. The only downfall with it, is its not double lined at the back so is a little see through.
The jacket was sold as tweed but is made of a swimsuit type fabric with a tweed print. Totally unlike the description or picture.
Easy to shop, good prices, and almost everything fit good.
I would not buy from here again, which is unfortunate to have to say. My purchase was horrible but the customer service I received was good.
This shirt is NOTHING like the picture. The fabric is hard and rough kinda like burlap. The picture looks like a soft chiffon. The size is totally off. It looks like a dress for a little girl, not a lady's shirt. I'm very disappointed.
I will have a review after I get the shirt
My order took a bit long to arrive, and I never got any e-mails (only texts), but when my order arrived it looked exactly like in the pictures! One model of a dress was a bit of a misfit, but I can work it out.
Returns are not easy, make sure to read a review and know exactly what you are getting
Most things weren't like described or the sizing wasn't correct. Also took over 2 months to get my order.
J'ai envie de continuer à commander chez vous mais malheureusement les délais de livraison sont très longs plus 30 jours
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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