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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Italy
2 reviews
0 helpful votes
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Pretty but short
June 17, 2021

Very pretty and nice material but very very short!

Date of experience: June 17, 2021
New Jersey
1 review
0 helpful votes
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Dress
June 17, 2021

Good good Good good Good good Good good Good good Good good

Date of experience: June 17, 2021
France
1 review
0 helpful votes
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Jumpsuit with belt
June 17, 2021

Perfect. Very comfortable to wear. The size fits well (M)

Date of experience: June 16, 2021
Isle of Man
1 review
0 helpful votes
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Eh
July 17, 2021

Dissapointing, the parcel didn't take too long to come but one of the items was out of stock and I got a refund for it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Blouse
July 16, 2021

Received a blouse that is much much shorter than in the picture.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Disappointed
July 16, 2021

Size of 1 item is too small. And 1 item did not look like advertised item

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
Mexico
1 review
0 helpful votes
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Tenía un defecto
June 16, 2021

La entrega fue en el tiempo prometido. Pero el vestido tenía un defecto en un tirante.

Date of experience: June 16, 2021
GB
1 review
0 helpful votes
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Crao
July 16, 2021

Shocking and bad. Not worth the money or wait and really passed of with item will never buy from there again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
GB
1 review
0 helpful votes
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Feedback
July 16, 2021

The wait for the order was to long and I wasn't happy with my product as the jeans were nothing like as advertised

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
GB
1 review
0 helpful votes
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First time buyer
June 16, 2021

Good for a first time buyer from boutique feel, Iwasa little unsure at first but when the dress arrived it was nice and as it shows in the picture. The only downfall with it, is its not double lined at the back so is a little see through.

Date of experience: June 16, 2021
Ireland
2 reviews
0 helpful votes
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Clothes
June 16, 2021

Great vvbbhhbjmmmknnnbvvbbjyfuhcfujvvhjikkvgffghjknbvccgbbbh

Date of experience: June 16, 2021
GB
1 review
0 helpful votes
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Jacket not as advertised
July 16, 2021

The jacket was sold as tweed but is made of a swimsuit type fabric with a tweed print. Totally unlike the description or picture.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
Arizona
1 review
0 helpful votes
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Great place
June 16, 2021

Easy to shop, good prices, and almost everything fit good.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Dress
June 16, 2021

Great service. Beautiful styled dress, I loved the design

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Botched Dress
July 16, 2021

I would not buy from here again, which is unfortunate to have to say. My purchase was horrible but the customer service I received was good.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Not pleased!
July 15, 2021
Updated review

This shirt is NOTHING like the picture. The fabric is hard and rough kinda like burlap. The picture looks like a soft chiffon. The size is totally off. It looks like a dress for a little girl, not a lady's shirt. I'm very disappointed.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021

I will have a review after I get the shirt
June 10, 2021
Previous review

I will have a review after I get the shirt

Date of experience: May 11, 2021
GB
1 review
0 helpful votes
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My experience
July 15, 2021

My order took a bit long to arrive, and I never got any e-mails (only texts), but when my order arrived it looked exactly like in the pictures! One model of a dress was a bit of a misfit, but I can work it out.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
California
2 reviews
0 helpful votes
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Difficult to return
July 15, 2021
Updated review

Returns are not easy, make sure to read a review and know exactly what you are getting

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021

Can't wait to see thwm
May 11, 2021
Previous review

Can't wait to see thwm

Date of experience: May 11, 2021
West Virginia
2 reviews
0 helpful votes
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Most things weren't like described or the sizing wasn't correct. Also took over 2 months to get my order.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
France
1 review
0 helpful votes
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Bonne expérience
July 15, 2021

J'ai envie de continuer à commander chez vous mais malheureusement les délais de livraison sont très longs plus 30 jours

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.