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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Thank you! Great shopping experience, very helpful staff and nice products at a good price!
Very weary of these sort of sites but these are a great seller with a1 after service, i would say my experience has been pleasant.
Not happy. Even small size is way to big. Nothing like the picture showed. Hugh!
Website ia great and prices are excellent. However the product is not great. The image is different but the dress I did recieve is still beautiful but would need to be altered to reach the desired look.
Not the correct part. Tried to all for help, no luck or answer. Where can I get the right part. Please help
Took a few weeks to arrive which wasn't a problem as wasn't in a rush for it but sizing was disappointing, body sizing smaller and shorter and sleeves much longer, didn't return as it took so long to get here couldn't be bothered with the hassle
Paid extra so that I can receive my Oder faster and did not get it faster. Instead I received it late. Will not order from this site again.
I wish I would if known that it was going to take 5 weeks to get here. The fact that I had no updates at all I didn't like. The only email I received was a confirmation of purchase and nothing else.
I ordered 4 items and it came in 3 shipments. I had completely forgot about the other items because there was nothing stating the whereabouts and confirmation of my order
So far so good still waiting on 2nd package with 1st order. Have made a 2nd order lovely clothing! Pleased thankyou
So far so good still waiting on 2nd package with 1st order. Have made a 2nd order lovely clothing! Pleased thankyou
Waited quite a while for my items to arrive, then found that 2 of them were far too small and another far too big. I now need to take time out of my busy schedule to return items and pay more money due to my items being not true to size. I'm sorry to say I'm a disappointed customer on this occasion.
The products are pretty and good price even though quality of fabric isn't great. I haven't experienced returning products yet so not sure how to return items.
Your products are easy to order. The wait time is sufficient and it's an overall great experience shopping here.
I was trying to click the 5th star on both, but for some reason it only let me hit to the fourth star.
Took a while to receive but packaged well and well made products
I love every bit of the product. The only problem is i didn't receive 2of my item. So hopefully it will come soon. I really love the out fit the material are very nice and i am very happy a d i will be ordering soon as I get the remaining items..
Absolutely loved this dress but unable to wear it as the sizes are inaccurate. Not true to size... very very small. So sad.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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