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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Very good customer service
June 19, 2021

Thank you! Great shopping experience, very helpful staff and nice products at a good price!

Date of experience: June 19, 2021
Florida
1 review
0 helpful votes
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Poor quality
July 19, 2021

Not happy with 2 of 3 products. Your web photos are very deceiving!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2021
GB
1 review
0 helpful votes
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Very weary of these sort of sites but these are a great seller with a1 after service, i would say my experience has been pleasant.

Date of experience: June 19, 2021
Florida
2 reviews
0 helpful votes
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Shirts
July 19, 2021

Not happy. Even small size is way to big. Nothing like the picture showed. Hugh!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2021
Mexico
1 review
0 helpful votes
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Buenas compras
June 19, 2021

Buenas compras, buen material, solo el tiempo de entrega un poco tarde

Date of experience: June 18, 2021
New York
1 review
0 helpful votes
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Perfecto
June 19, 2021

El envío no es muy rápido pero si llego, me encanta este vestido es súper perfecto

Date of experience: June 18, 2021
GB
1 review
0 helpful votes
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Dress not as described.
June 18, 2021

Website ia great and prices are excellent. However the product is not great. The image is different but the dress I did recieve is still beautiful but would need to be altered to reach the desired look.

Date of experience: June 18, 2021
California
2 reviews
0 helpful votes
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Not what I needed
July 18, 2021

Not the correct part. Tried to all for help, no luck or answer. Where can I get the right part. Please help

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021
GB
1 review
0 helpful votes
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Ruffle sleeve blouse
July 18, 2021

Took a few weeks to arrive which wasn't a problem as wasn't in a rush for it but sizing was disappointing, body sizing smaller and shorter and sleeves much longer, didn't return as it took so long to get here couldn't be bothered with the hassle

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021
Idaho
1 review
0 helpful votes
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Dresses
July 18, 2021

Had a really good experience. Dresses just didn't fit right & were see through

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021
California
1 review
0 helpful votes
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Do not like the quality
July 18, 2021

Paid extra so that I can receive my Oder faster and did not get it faster. Instead I received it late. Will not order from this site again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021
Nebraska
1 review
0 helpful votes
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Could be better
July 18, 2021

I wish I would if known that it was going to take 5 weeks to get here. The fact that I had no updates at all I didn't like. The only email I received was a confirmation of purchase and nothing else.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021
Arkansas
1 review
0 helpful votes
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SHIPMENTS
July 18, 2021

I ordered 4 items and it came in 3 shipments. I had completely forgot about the other items because there was nothing stating the whereabouts and confirmation of my order

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021
GB
2 reviews
0 helpful votes
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Splendid little shopper!
June 18, 2021
Updated review

So far so good still waiting on 2nd package with 1st order. Have made a 2nd order lovely clothing! Pleased thankyou

Date of experience: June 18, 2021

So far so good still waiting on 2nd package with 1st...
May 29, 2021
Previous review

So far so good still waiting on 2nd package with 1st order. Have made a 2nd order lovely clothing! Pleased thankyou

Date of experience: April 29, 2021
Canada
1 review
0 helpful votes
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Mediocre
July 18, 2021
Updated review

Waited quite a while for my items to arrive, then found that 2 of them were far too small and another far too big. I now need to take time out of my busy schedule to return items and pay more money due to my items being not true to size. I'm sorry to say I'm a disappointed customer on this occasion.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2021

Fast and efficient!
May 14, 2021
Previous review

Fast and efficient! Thank you!

Date of experience: May 14, 2021
Arizona
1 review
0 helpful votes
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Nice
June 18, 2021

The products are pretty and good price even though quality of fabric isn't great. I haven't experienced returning products yet so not sure how to return items.

Date of experience: June 17, 2021
Texas
2 reviews
0 helpful votes
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Nice bathing suit cover up
June 17, 2021

Your products are easy to order. The wait time is sufficient and it's an overall great experience shopping here.

I was trying to click the 5th star on both, but for some reason it only let me hit to the fourth star.

Date of experience: June 17, 2021
GB
2 reviews
0 helpful votes
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Slow service
June 17, 2021
Updated review

Took a while to receive but packaged well and well made products

Date of experience: June 17, 2021

Good online site
May 13, 2021
Previous review

Good online site

Date of experience: May 13, 2021
Georgia
1 review
0 helpful votes
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Very good
July 17, 2021

I love every bit of the product. The only problem is i didn't receive 2of my item. So hopefully it will come soon. I really love the out fit the material are very nice and i am very happy a d i will be ordering soon as I get the remaining items..

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2021
GB
1 review
0 helpful votes
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Not true to size.
July 17, 2021

Absolutely loved this dress but unable to wear it as the sizes are inaccurate. Not true to size... very very small. So sad.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.