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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Massachusetts
1 review
0 helpful votes
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Do not buy from them. They will steal your money and not ship their cheap clothes. Then won't contact you and give you a fake number. Go dumpster diving before even considering this site.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
New Jersey
1 review
0 helpful votes
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Great
June 23, 2021

My wife loves them site was easy to use and there was a great selection of thing's

Date of experience: June 22, 2021
Serbia
1 review
0 helpful votes
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Jmm
June 23, 2021

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Date of experience: June 22, 2021
New Jersey
1 review
0 helpful votes
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First time buyer!
June 22, 2021

Easy, stress free, happy with the product. I don't have anything more to add.

Date of experience: June 22, 2021
Texas
1 review
0 helpful votes
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Ok
July 22, 2021

Will be cautious ordering again, especially paying extra for shipping and receiving later than regular shipping

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
New York
1 review
0 helpful votes
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Not happy at all!
The time it took to receive my order was ridiculous, it took too long.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
Canada
1 review
0 helpful votes
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Very late shipping
July 22, 2021

I paid extra shipping to receive my products between 7-10 days but I didn't get them on time. There was no point on paying extra.
You should include an under lining with see through dresses and obviously charge accordingly. I prefer to pay more for a nice product once than waiting long time to receive my products and then having to make alterations or paying more for something to wear under my dress and spend time looking for that something extra to wear under.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
Missouri
1 review
0 helpful votes
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Choosing a size
July 22, 2021

I would definitely size up by two on something if you're not sure about fit.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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Nice fit but
July 22, 2021

Suspenders far too long, so unable to wear bottom part!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
Canada
3 reviews
0 helpful votes
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Trusted and honest
June 22, 2021

I find Boutiquefeel to be a very customer service oriented. I do love many of the products and have likely purchased more than my share of the fashions that I see on the website. Thank you being there when shopping for these types of things has been difficult and your website makes it so easy to find clothing that looks great.

Date of experience: June 21, 2021
Pennsylvania
1 review
0 helpful votes
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Beware of descriptions/pictures
July 22, 2021

Shipping took forever, first off. Also, I thought I was getting a great shirt for a metal/rock concert with metal studs at the shoulders and wrists. The material feels cheap, though I could get past that. What really bothers me is the awful fake pearls that are on the shoulders/wrists rather than studs. The description says it has studs, the picture seems to show studs, but instead it's covered in fake plastic pearls. It looks completely ridiculous and I don't know how I could make it any better. On top of that, if I wanted a refund, I'd have to mail it back at my own expense, which would likely cost more (or at least most of) than what I paid for it.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
Portugal
2 reviews
0 helpful votes
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Espero que me dê a resosta o mai rápido possével
Gosto

Date of experience: June 21, 2021

Espero que me dê a resosta o mai rápido possével gosto
April 27, 2021
Previous review

Espero que me dê a resosta o mai rápido possével
Gosto

Date of experience: April 27, 2021

é a primeira vez que compro a vovês espero que tu corra...
April 5, 2021
Previous review

é a primeira vez que compro a vovês espero que tu corra bem e rápido e me informem quando posso receber o mais breve possivel obrigados

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
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Good service good value good selection good price good delivery

Date of experience: June 21, 2021
Texas
1 review
0 helpful votes
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Good
June 21, 2021

Experience overall was fine. Transaction and shipment went smooth.

Date of experience: June 21, 2021
France
1 review
0 helpful votes
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Déçue
July 21, 2021

Jean commandé en taille L pensant que ca correspondrait à un 40/42 mais 3 x plus large, ca correspond + à un 46/48
Retour + cher que ce que ça vaut
Ils font un geste commercial de 10 ou 20% mais ca ne rembourse pas l achat qui finalement est inutile
Je ne commanderai plus sur ce site

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
North Carolina
1 review
0 helpful votes
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It's ok not great
July 21, 2021
Updated review

Took a long time to receive products. Material is a bit on the thin/cheap side. I ordered medium and two tops were on the larger size and the other three are very small.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2021

It's ok not great
July 21, 2021
Previous review

Took a long time to receive products. Material is a bit on the thin/cheap side. I ordered medium and two tops were on the larger size and the other three are very small.

Date of experience: June 20, 2021
GB
1 review
0 helpful votes
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Not the same as the pic
July 20, 2021

The jacket I received looked nothing like the picture. I sent it back but still not received a refund. Very disappointed.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2021
GB
1 review
0 helpful votes
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Pink camo
June 20, 2021

Must admit was a bit nervous of ordering from this site for the first time. But the transaction went absolutely fine. Only took a couple of weeks for the item to arrive. And was of very good quality. Will defiantly be ordering from again

Date of experience: June 20, 2021
GB
1 review
0 helpful votes
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Satisfied
July 19, 2021

Good, just feel the materials are a bit thin but good value for money

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2021
GB
1 review
0 helpful votes
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Crap
July 19, 2021

Crap Never buy again total $#*!e piece of $#*! do not buy

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.