Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Do not buy from them. They will steal your money and not ship their cheap clothes. Then won't contact you and give you a fake number. Go dumpster diving before even considering this site.
Easy, stress free, happy with the product. I don't have anything more to add.
Will be cautious ordering again, especially paying extra for shipping and receiving later than regular shipping
Not happy at all!
The time it took to receive my order was ridiculous, it took too long.
I paid extra shipping to receive my products between 7-10 days but I didn't get them on time. There was no point on paying extra.
You should include an under lining with see through dresses and obviously charge accordingly. I prefer to pay more for a nice product once than waiting long time to receive my products and then having to make alterations or paying more for something to wear under my dress and spend time looking for that something extra to wear under.
I would definitely size up by two on something if you're not sure about fit.
I find Boutiquefeel to be a very customer service oriented. I do love many of the products and have likely purchased more than my share of the fashions that I see on the website. Thank you being there when shopping for these types of things has been difficult and your website makes it so easy to find clothing that looks great.
Shipping took forever, first off. Also, I thought I was getting a great shirt for a metal/rock concert with metal studs at the shoulders and wrists. The material feels cheap, though I could get past that. What really bothers me is the awful fake pearls that are on the shoulders/wrists rather than studs. The description says it has studs, the picture seems to show studs, but instead it's covered in fake plastic pearls. It looks completely ridiculous and I don't know how I could make it any better. On top of that, if I wanted a refund, I'd have to mail it back at my own expense, which would likely cost more (or at least most of) than what I paid for it.
Espero que me dê a resosta o mai rápido possével
Gosto
Espero que me dê a resosta o mai rápido possével
Gosto
é a primeira vez que compro a vovês espero que tu corra bem e rápido e me informem quando posso receber o mais breve possivel obrigados
Good service good value good selection good price good delivery
Jean commandé en taille L pensant que ca correspondrait à un 40/42 mais 3 x plus large, ca correspond + à un 46/48
Retour + cher que ce que ça vaut
Ils font un geste commercial de 10 ou 20% mais ca ne rembourse pas l achat qui finalement est inutile
Je ne commanderai plus sur ce site
Took a long time to receive products. Material is a bit on the thin/cheap side. I ordered medium and two tops were on the larger size and the other three are very small.
Took a long time to receive products. Material is a bit on the thin/cheap side. I ordered medium and two tops were on the larger size and the other three are very small.
The jacket I received looked nothing like the picture. I sent it back but still not received a refund. Very disappointed.
Must admit was a bit nervous of ordering from this site for the first time. But the transaction went absolutely fine. Only took a couple of weeks for the item to arrive. And was of very good quality. Will defiantly be ordering from again
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

