Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Boutiquefeel

Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey stargrey stargrey stargrey stargrey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,983 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Pete Z.
Unfollow Pete Z.
Share Review
Report Review

Fulfilment
July 25, 2021

Incorrect size was sent. Given it took approx 4 weeks to deliver this is not good

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2021
Florida
3 reviews
0 helpful votes
Follow janice E.
Unfollow janice E.
Share Review
Report Review

Looks better on line
June 25, 2021
Updated review

So many clothes to choose from which is good, but just so many items and it takes a long time to look thru.

Date of experience: June 24, 2021

So many clothes to choose from which is good, but just...
March 14, 2021
Previous review

So many clothes to choose from which is good, but just so many items and it takes a long time to look thru.

Date of experience: March 14, 2021

Beautiful clothes, cannot wait to get them
February 19, 2021
Previous review

Beautiful clothes, cannot wait to get them

Date of experience: February 18, 2021
Florida
1 review
0 helpful votes
Follow Terry J.
Unfollow Terry J.
Share Review
Report Review

Cut out shirt
July 24, 2021

The shirt was too small and customer service to return was lousy. They don't even respond on a timely basis.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2021
GB
1 review
0 helpful votes
Follow G P.
Unfollow G P.
Share Review
Report Review

Package
July 24, 2021

Jacket was badly creased, was unable to wear this jacket before pressing it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2021
Texas
1 review
0 helpful votes
Follow Tiffany V.
Unfollow Tiffany V.
Share Review
Report Review

Faster shopping would be great. Products were decent to good.

Date of experience: June 24, 2021
Florida
1 review
0 helpful votes
Follow Venus B.
Unfollow Venus B.
Share Review
Report Review

Delayed/Poor Quality
July 24, 2021

My order took forever and the quality of my items were unsatisfactory.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2021
Michigan
1 review
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

Good
June 24, 2021
Updated review

Nice colors and made with good quality The arrived as they said they would

Date of experience: June 24, 2021

Great clothes made well
May 20, 2021
Previous review

Great clothes made well

Date of experience: May 19, 2021
Florida
2 reviews
0 helpful votes
Follow Kimberly B.
Unfollow Kimberly B.
Share Review
Report Review

Happy Customer
June 24, 2021
Updated review

Very easy and tempting. No complaints. Very easy to look through and find what I wanted.

Date of experience: June 24, 2021

Very easy and tempting
May 18, 2021
Previous review

Very easy and tempting

Date of experience: May 18, 2021
Washington
1 review
0 helpful votes
Follow Lorna U.
Unfollow Lorna U.
Share Review
Report Review

Top
June 24, 2021

Excellent really good service - will order again thank you

Date of experience: June 24, 2021
GB
2 reviews
0 helpful votes
Follow Margaret U.
Unfollow Margaret U.
Share Review
Report Review

Boutiqefeel
June 24, 2021

Quick and reliable service was very easy to use would use again

Date of experience: June 24, 2021
Canada
1 review
0 helpful votes
Follow Erica A.
Unfollow Erica A.
Share Review
Report Review

It arrived and it fits
June 24, 2021

I really enjoy it's nice and light perfect for the summer

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
Follow Terence S.
Unfollow Terence S.
Share Review
Report Review

It took 10 weeks for it to get to me
June 23, 2021
Updated review

It took to long to get to me I forgot it was ordered over 10 weeks

Date of experience: June 23, 2021

Very good a lot of nice things to look at
May 19, 2021
Previous review

Very good a lot of nice things to look at

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
Follow S Q.
Unfollow S Q.
Share Review
Report Review

Easy ordering and quick shipping but not happy with dress

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Canada
1 review
0 helpful votes
Follow Kristine A.
Unfollow Kristine A.
Share Review
Report Review

Item being returned
July 23, 2021

The jeans do not fit me they're nice however I thought the studded bowl was diamond like crystals and it's pearls and the pockets are too far apart on the back they make your bottom look large

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Ohio
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Share Review
Report Review

Too Big,
July 23, 2021

I selected the size after reviewing the size chart, so I ordered accordingly and ordered a large I am 5'2 / 150 pounds and I ordered a large. They were too big the stretch was very nice the beading and the bows are adorable, I just wish that the material looked a little more like real jeans like in the picture, these just reminded me of Cheap store jeggins. I did not send them back I did not feel like dealing with the hassle.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Texas
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Since there were so many missing items and not happy with the craftsmanship this time, I will not be purchasing anything from you in the future.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
North Carolina
1 review
0 helpful votes
Follow Jai P.
Unfollow Jai P.
Share Review
Report Review

Horrible material
July 23, 2021

Horrible material, will never order again. It also took a long time to receive the dress.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
GB
2 reviews
0 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

As expected, be better if delivery was quicker and there were a little more communication re dispatch and the details.

Date of experience: June 22, 2021
Australia
2 reviews
0 helpful votes
Follow Debbie O.
Unfollow Debbie O.
Share Review
Report Review

My experience with my purchases.
June 23, 2021

Very happy with my experience & loved the communication.

Date of experience: June 22, 2021
New York
1 review
0 helpful votes
Follow Lucy G.
Unfollow Lucy G.
Share Review
Report Review

Boutique feel review June 2021
June 23, 2021

Ordered 3 dresses received two so far look like the picture good quality, but takes long to deliver

Date of experience: June 22, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.