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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Incorrect size was sent. Given it took approx 4 weeks to deliver this is not good
So many clothes to choose from which is good, but just so many items and it takes a long time to look thru.
So many clothes to choose from which is good, but just so many items and it takes a long time to look thru.
Beautiful clothes, cannot wait to get them
The shirt was too small and customer service to return was lousy. They don't even respond on a timely basis.
Faster shopping would be great. Products were decent to good.
My order took forever and the quality of my items were unsatisfactory.
Nice colors and made with good quality The arrived as they said they would
Very easy and tempting. No complaints. Very easy to look through and find what I wanted.
Quick and reliable service was very easy to use would use again
It took to long to get to me I forgot it was ordered over 10 weeks
Very good a lot of nice things to look at
Easy ordering and quick shipping but not happy with dress
The jeans do not fit me they're nice however I thought the studded bowl was diamond like crystals and it's pearls and the pockets are too far apart on the back they make your bottom look large
I selected the size after reviewing the size chart, so I ordered accordingly and ordered a large I am 5'2 / 150 pounds and I ordered a large. They were too big the stretch was very nice the beading and the bows are adorable, I just wish that the material looked a little more like real jeans like in the picture, these just reminded me of Cheap store jeggins. I did not send them back I did not feel like dealing with the hassle.
Since there were so many missing items and not happy with the craftsmanship this time, I will not be purchasing anything from you in the future.
Horrible material, will never order again. It also took a long time to receive the dress.
As expected, be better if delivery was quicker and there were a little more communication re dispatch and the details.
Very happy with my experience & loved the communication.
Ordered 3 dresses received two so far look like the picture good quality, but takes long to deliver
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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