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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Purchasing side of things was easy as you would expect.
But quality management of the product FFS it's nothing like the pic one bit.
Waste of money 100%
Quick and easy delivery time was good as well overall good experience
The order took too long even though I paid for more than standard shipping.
Nice and easy nice selections and sizes and colors
Shopping online to this store is easy but trying to speak to somebody or take items to send back is very difficult as the company seems to purposely make it inconvenient and a burden to the buyer. The clothing is adorable but somebody in the department has a hard time distinguishing certain patterns that look the same but slightly different to the other so the order is never right. If you can't speak to somebody on the phone and sending back stuff is near to impossible than how can this company be reliable and trustworthy for a buyer to buy again?
I bought a few items of which none of them fit. Contacted them right away to return them. Received the label to return items - I had to pay for the return myself. There were no additional instructions. Spent $81.50 and returned the products on 5/21. As of today 6/26/21 - they cannot locate my items even though I provided the return label and printed out the order and order number inside the package. They claim without the tracking they cannot do anything. I have fight with USPS for a receipt that I am not sure I can get - they not only have MY money but I no longer have merchanise and they choose to do nothing. Very very poor! I will blast them every month if needed.
Bull$#*! that I have to write fifty characters to submit my review I liked the colour pants and the shorts were crap because they fell apart after a cold wash like what am I supposed to hand wash thats bs
Shoes finally arrived. It did take a long time and received one pair a week ahead of the second pair.
Wrong style wrong sizes. Not what I ordered. They credited me 20%. Rather than having to send back. Gave them to my daughter
But the préparation offre the ordre the délayé is long
Post was quite long, the clothes don't fit very well despite following the measurements. I will have to contact regarding return
Delais arrivage un peut long, mais satisfait du produit
Easy to shop, big range. Cheap prices allow to select numberous items. Shipping is a little slow but having fun with the items
Livraison très longue.
J'ai tenté d'annuler ma commande le lendemain matin sans succès
Les vêtements sont de très mauvaise qualités
Great items, easy access to all items, overall well pleased.
Great items, easy access to all items, overall well pleased.
You get your money's worth and it's very good quality. I will be getting more from them.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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