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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Australia
1 review
0 helpful votes
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Purchasing side of things was easy as you would expect.
But quality management of the product FFS it's nothing like the pic one bit.
Waste of money 100%

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Arizona
1 review
0 helpful votes
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Clothes
June 27, 2021
Updated review

Quick and easy delivery time was good as well overall good experience

Date of experience: June 26, 2021

Quick and easy
May 23, 2021
Previous review

Quick and easy

Date of experience: May 22, 2021
Maryland
1 review
0 helpful votes
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Worst purchase
July 27, 2021

Very bad quality and looks nothing like the picture.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Texas
2 reviews
0 helpful votes
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Order took too long
July 27, 2021

The order took too long even though I paid for more than standard shipping.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Michigan
1 review
0 helpful votes
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Long sleeve top
June 27, 2021
Updated review

Nice and easy nice selections and sizes and colors

Date of experience: June 26, 2021

Very easy and simple
May 22, 2021
Previous review

Very easy and simple

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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Customer service complaint
July 27, 2021

Shopping online to this store is easy but trying to speak to somebody or take items to send back is very difficult as the company seems to purposely make it inconvenient and a burden to the buyer. The clothing is adorable but somebody in the department has a hard time distinguishing certain patterns that look the same but slightly different to the other so the order is never right. If you can't speak to somebody on the phone and sending back stuff is near to impossible than how can this company be reliable and trustworthy for a buyer to buy again?

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Florida
2 reviews
0 helpful votes
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I bought a few items of which none of them fit. Contacted them right away to return them. Received the label to return items - I had to pay for the return myself. There were no additional instructions. Spent $81.50 and returned the products on 5/21. As of today 6/26/21 - they cannot locate my items even though I provided the return label and printed out the order and order number inside the package. They claim without the tracking they cannot do anything. I have fight with USPS for a receipt that I am not sure I can get - they not only have MY money but I no longer have merchanise and they choose to do nothing. Very very poor! I will blast them every month if needed.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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I order u send
June 26, 2021
Updated review

Bull$#*! that I have to write fifty characters to submit my review I liked the colour pants and the shorts were crap because they fell apart after a cold wash like what am I supposed to hand wash thats bs

Date of experience: June 26, 2021

Like ur cloths
April 18, 2021
Previous review

Like ur cloths

Date of experience: March 19, 2021
Oklahoma
1 review
0 helpful votes
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Beautiful shoes
June 26, 2021
Updated review

Shoes finally arrived. It did take a long time and received one pair a week ahead of the second pair.

Date of experience: June 26, 2021

First order
May 20, 2021
Previous review

First order

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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Open cut shoulder blouses
July 26, 2021

Wrong style wrong sizes. Not what I ordered. They credited me 20%. Rather than having to send back. Gave them to my daughter

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
France
1 review
0 helpful votes
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Satisfaction and good
June 26, 2021

But the préparation offre the ordre the délayé is long

Date of experience: June 26, 2021
Australia
1 review
0 helpful votes
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Good
July 26, 2021

Post was quite long, the clothes don't fit very well despite following the measurements. I will have to contact regarding return

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
France
1 review
0 helpful votes
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Super
July 26, 2021

Delais arrivage un peut long, mais satisfait du produit

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
GB
1 review
0 helpful votes
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Fab
June 26, 2021

Kept updated on shipping and was actually a fast delivery despite the pandemic

Date of experience: June 25, 2021
Australia
2 reviews
0 helpful votes
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Hot lingerie
June 25, 2021

Easy to shop, big range. Cheap prices allow to select numberous items. Shipping is a little slow but having fun with the items

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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N'achetez pas la
July 25, 2021

Livraison très longue.
J'ai tenté d'annuler ma commande le lendemain matin sans succès
Les vêtements sont de très mauvaise qualités

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2021
GB
1 review
0 helpful votes
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Excellent goods and service very pleased
June 25, 2021
Updated review

Great items, easy access to all items, overall well pleased.

Date of experience: June 25, 2021

Great items, easy access to all items, overall well...
May 21, 2021
Previous review

Great items, easy access to all items, overall well pleased.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Buyer beware...
July 25, 2021

Images do not represent the fit of the product, items are poorly made

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2021
Germany
1 review
0 helpful votes
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Jumpsuit
June 25, 2021

Beautiful exactly as shown on the picture and is a perfect fit

Date of experience: June 25, 2021
GB
1 review
0 helpful votes
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My favourite Top
June 25, 2021

You get your money's worth and it's very good quality. I will be getting more from them.

Date of experience: June 25, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.