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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I received the dress several weeks after I ordered it. That could be better.
Took so long to get my items on top of that the material of most the items are horrible
Moving the cursor results in too quickly changing windows. Very frustrating.
Moving the cursor results in too quickly changing windows. Very frustrating.
It's cheap until you add shipping etc, and had to get it taken in at the cuffs on the sleeves but love the top
It's cheap until you add shipping etc
Not impressed at all with this company. I don't know how they get away with ripping people off like they do. I ordered a top from them and when it arrived was nothing like the top I had ordered. The reason I ordered it in the first place was because it was long and slim fitting and would look really flattering on but instead was the complete opposite. It looked like a tent - shirt and wide! No point returning said item as I apparently am responsible for return postage and I wouldn't be able to claim my original shipping fee back even though it was clearly their error. Despite asking them, I have had no explanation as to why the wrong item was sent and was only offered a pathetic 30% refund! Please do not be fooled by the lovely photos on the website as they are photoshopped!
I would like a label to return 6 or 7 of my items. I am not pleased with the ones I am keeping but will keep a few items.
I would like a refund.
It took 5 weeks for me to receive 4 of the 5 items listed above. The items are all cute but most could be better quality.
Happy with how fast I received my order. Clothes were great quality and well made. Fit was a tiny bit on the small side but I will definitely shop here again. Very pleased!
I loved the products. They were what I expected. I waited a full month for delivery so people should be warned to expect the shipping delay.
Material in shirt is a shiny cheap polyester. Shirt on site is not shown as that. Also background of print is lighter than shown on site. Very disappointed. Will never order from this site again!
Took very long before it was shipped. I paid express so it arrived fast.
If there is a problem or they cannot send the product, always inform them in advance
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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