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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Ohio
1 review
0 helpful votes
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Product delivery
July 28, 2021

I received the dress several weeks after I ordered it. That could be better.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
Texas
1 review
0 helpful votes
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Horrible
July 28, 2021

Took so long to get my items on top of that the material of most the items are horrible

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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$#*! products
July 28, 2021

Everything is far to small to even think of it as a extra large

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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Better quality
July 28, 2021

Need better quality. Increase your price and provide better quality

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
France
1 review
0 helpful votes
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Good
June 28, 2021

Très bien, livraison rapide, et le colis est de bonne qualité

Date of experience: June 28, 2021
Mississippi
1 review
0 helpful votes
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Thanks
June 28, 2021
Updated review

Moving the cursor results in too quickly changing windows. Very frustrating.

Date of experience: June 28, 2021

Moving the cursor results in too quickly changing windows
June 22, 2021
Previous review

Moving the cursor results in too quickly changing windows. Very frustrating.

Date of experience: May 23, 2021
GB
2 reviews
0 helpful votes
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Floral top
June 28, 2021
Updated review

It's cheap until you add shipping etc, and had to get it taken in at the cuffs on the sleeves but love the top

Date of experience: June 28, 2021

It's cheap until you add shipping etc
June 23, 2021
Previous review

It's cheap until you add shipping etc

Date of experience: May 23, 2021
France
1 review
0 helpful votes
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Terrible!
July 28, 2021

Not impressed at all with this company. I don't know how they get away with ripping people off like they do. I ordered a top from them and when it arrived was nothing like the top I had ordered. The reason I ordered it in the first place was because it was long and slim fitting and would look really flattering on but instead was the complete opposite. It looked like a tent - shirt and wide! No point returning said item as I apparently am responsible for return postage and I wouldn't be able to claim my original shipping fee back even though it was clearly their error. Despite asking them, I have had no explanation as to why the wrong item was sent and was only offered a pathetic 30% refund! Please do not be fooled by the lovely photos on the website as they are photoshopped!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
Louisiana
1 review
0 helpful votes
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I would like a label to return 6 or 7 of my items. I am not pleased with the ones I am keeping but will keep a few items.
I would like a refund.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
California
1 review
0 helpful votes
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Nightmare
July 27, 2021

Horrible experience I would never ever shopped with you again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
GB
1 review
0 helpful votes
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Dress
June 27, 2021

Was good took a bit long to arrive but happy with my item

Date of experience: June 27, 2021
Pennsylvania
1 review
0 helpful votes
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It took 5 weeks for me to receive 4 of the 5 items listed above. The items are all cute but most could be better quality.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Italy
1 review
0 helpful votes
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Thank you
June 27, 2021

I m very pleased thank you very mach i will order other things my daughther is an influencer of you want that she sponsorized your clothes

Date of experience: June 27, 2021
GB
2 reviews
0 helpful votes
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Good
June 27, 2021

Had a bit of a wait for delivery but satisfied. Liked the colours as advertised

Date of experience: June 27, 2021
Wisconsin
2 reviews
1 helpful vote
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Very pleased!
June 27, 2021

Happy with how fast I received my order. Clothes were great quality and well made. Fit was a tiny bit on the small side but I will definitely shop here again. Very pleased!

Date of experience: June 27, 2021
Delaware
2 reviews
0 helpful votes
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Long ship time
July 27, 2021

I loved the products. They were what I expected. I waited a full month for delivery so people should be warned to expect the shipping delay.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
South Carolina
1 review
0 helpful votes
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Material Not as Shown
July 27, 2021

Material in shirt is a shiny cheap polyester. Shirt on site is not shown as that. Also background of print is lighter than shown on site. Very disappointed. Will never order from this site again!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Processing time
July 27, 2021

Took very long before it was shipped. I paid express so it arrived fast.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Australia
1 review
0 helpful votes
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Disappointed
July 27, 2021

Not true to sizing. You do not understand Australian sizing

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Germany
1 review
0 helpful votes
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Very nice services
June 27, 2021

If there is a problem or they cannot send the product, always inform them in advance

Date of experience: June 27, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.