Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to navigate Site, size chart and ordering
Unfortunately the items are not really true to size
Easy to navigate Site, size chart and ordering
When trying to return items, there is not enough information and they take days and days to respond. I'm still waiting on instructions on what to do.
Rubbish quality of products, they are shoddy, and the sizes are all wrong as well. Don't waste your money!
Ok so far awaiting delivery dates as to wait a long time for delivery
Love the selection, just wish the shipping time was less
Very easy Just want to know your return policy if wrong size and address to return?
Very easy Just want to know your return policy if wrong size and address to return?
Delivery time approximately 3 weeks and for the price of the dress and delivery it was not reflected in the quality of the dress or speed speed delivery
Overall everything is as advertised, some of the products are not as great as you would like them to be but in fairness you can find this issue everywhere. I will definitely keep buying from this website.
Products looked good in photos but some that I purchased were disappointing in terms of quality. However 1 product did exceed expectation.
Shipped and arrived quicker than expected and looked exactly as in the photo. Only problem was the sizing for me.
I order my outfits on may 19,2021 I got my package on June 28, horrible shipping method. I will never order again. One outfit was ok. The second horrible the material is not what it show on the website
Never will order through here again. Low quality material. Not worth the money
I measured for it before I ordered and it doesn't even fit my young daughter.
The fabric is too thick and double layers. For a breezier feel I would have preferred a thin layer.
I've bought several dresses from y'all and they have all taken forever to arrive and they were disappointing and poor quality.
I was excited to receive my shirts, but, The order took way to much time to reach me. The quality of the shirts is horrible. They are not the correct size I always order a xl every where else. These are very poorly made and I would like to return
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

