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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Not happy, not soft enough like I thought it would be
Waiting a very long time for delivery and unhappy with product
Poor quality and sized very small.
I didn't expect much based on the price point, but this was definitely worse than expected
The dress I bought is not the material I thought it would be so I'll never wear it. Too expensive to return so I'm just eating the cost!
The top looked beautiful on the website but when it arrived, it was nothing as pictured. The floral was PRINTED on the top, it had no structure and was the correct material.
I like some of the things on the site. Not alot that's my style. But still the occasional, super cute piece
Had a great time buying the dress and shopping was nice but still disappointed with the product.
Poor customer service, took forever to come, tried to cancel but was unable to because no one got back to me in time. Had to buy a different dress from another company. When this dress arrived it was poor quality, didn't fit right and was not how it appeared on the site. Very disappointed. Can't return now because I'd have to pay shipping which is have the cost of the dress! Not worth it!
I love everything I bought! No complaints about prices, sizes or quality…my only negative experience is the delivery time was rather lengthy.
There is only one item from my order thats fits and is quite nice. The look and quality of the rest are very from what is cleverly shown Also the bikinis are wrongly sized. I am size 8/10 and should happily order a medium. This would be more like a size 6.
I ordered a dress for my daughter for graduation. It arrived rather quick which was great, however it was too big. I have been trying to return it but the steps for returning are vague and it is difficult to get a hold of someone. I have emailed and relayed my desire to return but have not received a response. However, I receive emails daily about deals etc. or satisfaction but not in reference to the return I would like to make.
The fabric on the shoes are annoying he
I wore them once and couldn't stand it. Hart me everywhere bed experience
Je recommande, très sérieux, livraison rapide. Marchandise conforme à la description
Je recommande, très sérieux, livraison rapide. Marchandise conforme à la description
The jumper didn't fit and the necklace broke out of nowhere
I've had a good experience. Can't wait for my leggings to be in!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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