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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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New York
1 review
0 helpful votes
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Lingerie set
July 31, 2021

Not happy, not soft enough like I thought it would be

Date of experience: July 1, 2021
Washington
1 review
0 helpful votes
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Very poor quality
July 31, 2021

Waiting a very long time for delivery and unhappy with product

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
GB
1 review
0 helpful votes
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Dress
July 31, 2021

Delivery time: Average.
Quality: Not good.
Might try another item.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
New York
1 review
0 helpful votes
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Cheap
July 31, 2021

Poor quality and sized very small.
I didn't expect much based on the price point, but this was definitely worse than expected

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
GB
1 review
0 helpful votes
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Dress
July 31, 2021

The dress material is very thin and not as good as it looked on the picture.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Dress
July 1, 2021

The dress I bought is not the material I thought it would be so I'll never wear it. Too expensive to return so I'm just eating the cost!

Date of experience: July 1, 2021
GB
1 review
0 helpful votes
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White embroidered top
July 31, 2021

Top too small, didn't look as good as it looked in picture

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
North Carolina
1 review
0 helpful votes
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Not What Was Shown
July 31, 2021

The top looked beautiful on the website but when it arrived, it was nothing as pictured. The floral was PRINTED on the top, it had no structure and was the correct material.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Massachusetts
1 review
0 helpful votes
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Cute clothes
July 1, 2021

I like some of the things on the site. Not alot that's my style. But still the occasional, super cute piece

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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Had a great time buying the dress and shopping was nice but still disappointed with the product.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Minnesota
1 review
0 helpful votes
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Not what expected
July 30, 2021

Poor customer service, took forever to come, tried to cancel but was unable to because no one got back to me in time. Had to buy a different dress from another company. When this dress arrived it was poor quality, didn't fit right and was not how it appeared on the site. Very disappointed. Can't return now because I'd have to pay shipping which is have the cost of the dress! Not worth it!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
GB
1 review
0 helpful votes
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Blouse
June 30, 2021

Nice packaging for a lovely blouse, arrived when it was supposed to

Date of experience: June 30, 2021
Indiana
1 review
0 helpful votes
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First time buyer
June 30, 2021

I love everything I bought! No complaints about prices, sizes or quality…my only negative experience is the delivery time was rather lengthy.

Date of experience: June 30, 2021
Portugal
1 review
0 helpful votes
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Por favor peço que me seja enviado de novo este artigo. Pois foi devolvido por não me encontrar em casa.
Contato *******

Date of experience: June 30, 2021
GB
1 review
0 helpful votes
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Never again
July 30, 2021

There is only one item from my order thats fits and is quite nice. The look and quality of the rest are very from what is cleverly shown Also the bikinis are wrongly sized. I am size 8/10 and should happily order a medium. This would be more like a size 6.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
North Carolina
1 review
0 helpful votes
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Disappointed
July 30, 2021

I ordered a dress for my daughter for graduation. It arrived rather quick which was great, however it was too big. I have been trying to return it but the steps for returning are vague and it is difficult to get a hold of someone. I have emailed and relayed my desire to return but have not received a response. However, I receive emails daily about deals etc. or satisfaction but not in reference to the return I would like to make.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Australia
1 review
0 helpful votes
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The fabric on the shoes are annoying he
I wore them once and couldn't stand it. Hart me everywhere bed experience

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Belgium
1 review
0 helpful votes
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Perfect
June 30, 2021
Updated review

Je recommande, très sérieux, livraison rapide. Marchandise conforme à la description

Date of experience: June 29, 2021

Perfect
June 30, 2021
Previous review

Je recommande, très sérieux, livraison rapide. Marchandise conforme à la description

Date of experience: June 29, 2021
California
1 review
0 helpful votes
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Clothes
July 30, 2021

The jumper didn't fit and the necklace broke out of nowhere

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2021
Alabama
1 review
0 helpful votes
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Amazing
June 30, 2021
Updated review

I've had a good experience. Can't wait for my leggings to be in!

Date of experience: June 29, 2021

I've had a good experience
May 25, 2021
Previous review

I've had a good experience. Can't wait for my leggings to be in!

Date of experience: May 25, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.